Question 1

Telecommuting satisfies the needs of employees to interact socially.

Accepted Answer

A) True 
 B)False

Question 2

Expectancy theory and goal-setting theory align well with American workers because American culture places a strong emphasis on ________.

Accepted Answer

A) collectivism and achievement 
B) achievement and individualism 
C) individualism and high power distance 
D) low power distance and high uncertainty avoidance 
A) collectivism and achievement 
B) achievement and individualism 
C) individualism and high power distance 
D) low power distance and high uncertainty avoidance

Question 3

Managers with a Theory Y view of life think people need to be given the freedom to make their own choices.

Accepted Answer

A) True 
 B)False

Question 4

The JCM contends that these dimensions are required for a high level of motivation among workers.

Accepted Answer

A) high pay, autonomy, feedback 
B) meaningful work, autonomy, feedback 
C) meaningful work, autonomy, independence 
D) autonomy, feedback, good management 
A) high pay, autonomy, feedback 
B) meaningful work, autonomy, feedback 
C) meaningful work, autonomy, independence 
D) autonomy, feedback, good management

Question 5

Application of Early Theories of Motivation (Scenario)
Three managers work at the Pabco Company. Aaron really "cracks the whip" on his employees and firmly believes in strict controls and punishment for those employees who do not perform to company expectations.
Zach has very few controls and believes that as long as people know what their objectives are, they will exercise self-control and self-direction.
Susan has been trying to improve working conditions and manager-employee relations to increase the level of productivity in her department.
-Zach is what type of manager?

Accepted Answer

A) Theory X-oriented 
B) Theory Y-oriented 
C) dictatorial 
D) autocratic 
A) Theory X-oriented 
B) Theory Y-oriented 
C) dictatorial 
D) autocratic

Question 6

McClelland proposed that people with a high nAch simply want to do things better than other people.

Accepted Answer

A) True 
 B)False

Question 7

Self-actualization most closely corresponds to ________.

Accepted Answer

A) satisfying basic animal needs 
B) fitting in with others 
C) feeling aware of one's strengths 
D) becoming a whole person 
A) satisfying basic animal needs 
B) fitting in with others 
C) feeling aware of one's strengths 
D) becoming a whole person

Question 8

In equity theory, distributive justice is concerned with which of the following?

Accepted Answer

A) comparing one individual to an entire system 
B) comparing output-to-input ratios among individuals 
C) comparing output-to-input ratios among large groups 
D) comparing fairness between different cultures 
A) comparing one individual to an entire system 
B) comparing output-to-input ratios among individuals 
C) comparing output-to-input ratios among large groups 
D) comparing fairness between different cultures

Question 9

In the integrated model for motivation (Exhibit 11-9, page 285), high achievers circumvent the entire sequence of steps for motivation because ________.

Accepted Answer

A) they are motivated by the organization's assessment of their performance 
B) they are internally motivated, not motivated by rewards 
C) they are motivated by rewards only, not by internal factors 
D) their only goal is domination 
A) they are motivated by the organization's assessment of their performance 
B) they are internally motivated, not motivated by rewards 
C) they are motivated by rewards only, not by internal factors 
D) their only goal is domination

Question 10

Which of the following is NOT a common way that employee recognition programs recognize worker achievements?

Accepted Answer

A) added worker responsibilities 
B) a party 
C) a handwritten note of thanks 
D) a public announcement of achievement 
A) added worker responsibilities 
B) a party 
C) a handwritten note of thanks 
D) a public announcement of achievement

Question 11

Which of the following is NOT recognized as a way to motivate contingent workers?

Accepted Answer

A) promise of permanent employment in the future 
B) opportunity for training 
C) opportunity to develop marketable skills 
D) opportunity to work alongside permanent employees 
A) promise of permanent employment in the future 
B) opportunity for training 
C) opportunity to develop marketable skills 
D) opportunity to work alongside permanent employees

Question 12

According to Herzberg's Motivation-Hygiene theory, ________ are associated with job satisfaction.

Accepted Answer

A) rewards 
B) punishments 
C) hygiene factors 
D) motivators 
A) rewards 
B) punishments 
C) hygiene factors 
D) motivators

Question 13

Workers with a Theory Y point of view would be likely to ________.

Accepted Answer

A) just want to collect a paycheck 
B) love their job more than the money they make 
C) avoid work unless rewards were high 
D) avoid responsibility for their actions 
A) just want to collect a paycheck 
B) love their job more than the money they make 
C) avoid work unless rewards were high 
D) avoid responsibility for their actions

Question 14

Equity theory has three referent categories to which workers compare themselves: persons, systems, and self.

Accepted Answer

A) True 
 B)False

Question 15

About ________ of the U.S.workforce is excited about work.

Accepted Answer

A) one-quarter 
B) one-half 
C) a little over half 
D) about three-quarters 
A) one-quarter 
B) one-half 
C) a little over half 
D) about three-quarters

Question 16

The integrated model for motivation (Exhibit 11-9, page 285)features the following basic sequence.

Accepted Answer

A) effort → performance → rewards → individual goals 
B) effort → equity → goals → needs 
C) needs → factors → extrinsic factors → individual goals 
D) needs → goals → individual effort → organizational goals 
A) effort → performance → rewards → individual goals 
B) effort → equity → goals → needs 
C) needs → factors → extrinsic factors → individual goals 
D) needs → goals → individual effort → organizational goals

Question 17

Underrewarded inequity exists when one's own outcomes-to-input ratio ________ that of the referent.

Accepted Answer

A) is greater than 
B) is less than 
C) is equal to 
D) is greater than or equal to 
A) is greater than 
B) is less than 
C) is equal to 
D) is greater than or equal to

Question 18

Goal-setting theory states that having specific goals improves performance.

Accepted Answer

A) True 
 B)False

Question 19

In Herzberg's view, removing a factor of dissatisfaction makes a person more satisfied with his or her job.

Accepted Answer

A) True 
 B)False

Question 20

Motivation is NOT ________.

Accepted Answer

A) a permanent personal trait 
B) a process that leads to a goal 
C) something that varies from situation to situation 
D) something that requires a direction 
A) a permanent personal trait 
B) a process that leads to a goal 
C) something that varies from situation to situation 
D) something that requires a direction

Telecommuting satisfies the needs of employees to interact socially.

Expectancy theory and goal-setting theory align well with American workers because American culture places a strong emphasis on ________.

Managers with a Theory Y view of life think people need to be given the freedom to make their own choices.

The JCM contends that these dimensions are required for a high level of motivation among workers.

McClelland proposed that people with a high nAch simply want to do things better than other people.

Self-actualization most closely corresponds to ________.

In equity theory, distributive justice is concerned with which of the following?

In the integrated model for motivation (Exhibit 11-9, page 285), high achievers circumvent the entire sequence of steps for motivation because ________.

Which of the following is NOT a common way that employee recognition programs recognize worker achievements?

Which of the following is NOT recognized as a way to motivate contingent workers?

According to Herzberg's Motivation-Hygiene theory, ________ are associated with job satisfaction.

Workers with a Theory Y point of view would be likely to ________.

Equity theory has three referent categories to which workers compare themselves: persons, systems, and self.

About ________ of the U.S.workforce is excited about work.

The integrated model for motivation (Exhibit 11-9, page 285)features the following basic sequence.

Underrewarded inequity exists when one's own outcomes-to-input ratio ________ that of the referent.

Goal-setting theory states that having specific goals improves performance.

In Herzberg's view, removing a factor of dissatisfaction makes a person more satisfied with his or her job.

Motivation is NOT ________.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters

Exam 11: Motivating and Rewarding Employees

Telecommuting satisfies the needs of employees to interact socially.

Expectancy theory and goal-setting theory align well with American workers because American culture places a strong emphasis on ________.

Managers with a Theory Y view of life think people need to be given the freedom to make their own choices.

The JCM contends that these dimensions are required for a high level of motivation among workers.

McClelland proposed that people with a high nAch simply want to do things better than other people.

Self-actualization most closely corresponds to ________.

In equity theory, distributive justice is concerned with which of the following?

In the integrated model for motivation (Exhibit 11-9, page 285), high achievers circumvent the entire sequence of steps for motivation because ________.

Which of the following is NOT a common way that employee recognition programs recognize worker achievements?

Which of the following is NOT recognized as a way to motivate contingent workers?

According to Herzberg's Motivation-Hygiene theory, ________ are associated with job satisfaction.

Workers with a Theory Y point of view would be likely to ________.

Equity theory has three referent categories to which workers compare themselves: persons, systems, and self.

About ________ of the U.S.workforce is excited about work.

The integrated model for motivation (Exhibit 11-9, page 285)features the following basic sequence.

Underrewarded inequity exists when one's own outcomes-to-input ratio ________ that of the referent.

Goal-setting theory states that having specific goals improves performance.

In Herzberg's view, removing a factor of dissatisfaction makes a person more satisfied with his or her job.

Motivation is NOT ________.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters