Question 1

Vroom's expectancy theory would say that a worker with a higher expectation of performance will apply more effort to a job.

Accepted Answer

A) True 
 B)False

Question 2

In expectancy theory, a person may have the ability to reach a certain goal but lack motivation because ________.

Accepted Answer

A) the goal is too easy 
B) the goal is too hard 
C) the person's desire to reach the goal is too strong 
D) the person has no strong desire to reach the goal 
A) the goal is too easy 
B) the goal is too hard 
C) the person's desire to reach the goal is too strong 
D) the person has no strong desire to reach the goal

Question 3

Which element of motivation is a measure of intensity or drive?

Accepted Answer

A) direction 
B) effort 
C) persistence 
D) achievement 
A) direction 
B) effort 
C) persistence 
D) achievement

Question 4

A theory that suggests that employees compare their inputs and outputs from a job to the ratio of relevant others is known as ________.

Accepted Answer

A) action motivation 
B) goal setting 
C) reinforcement theory 
D) equity theory 
A) action motivation 
B) goal setting 
C) reinforcement theory 
D) equity theory

Question 5

In Maslow's view, the key to understanding motivation is to understand where in the hierarchy of needs a person is located.

Accepted Answer

A) True 
 B)False

Question 6

According to Herzberg, which kind of characteristics are most closely associated with job dissatisfaction?

Accepted Answer

A) intrinsic things that come from within themselves 
B) extrinsic things that come from the outside 
C) lack of advancement 
D) the goals of the job 
A) intrinsic things that come from within themselves 
B) extrinsic things that come from the outside 
C) lack of advancement 
D) the goals of the job

Question 7

In a short essay, describe how managers might motivate contingent workers.

Accepted Answer

An obvious way to motivate contingent wo

Question 8

Open-book management encourages employees to ________.

Accepted Answer

A) think like an owner 
B) share their financial situations with management 
C) make all top-level decisions for the organization 
D) ignore the needs of the organization 
A) think like an owner 
B) share their financial situations with management 
C) make all top-level decisions for the organization 
D) ignore the needs of the organization

Question 9

Maslow believes that higher-order needs ________.

Accepted Answer

A) are satisfied externally 
B) are satisfied first 
C) are satisfied internally 
D) are satisfied most often 
A) are satisfied externally 
B) are satisfied first 
C) are satisfied internally 
D) are satisfied most often

Question 10

Which of the following is true of the three early theories of motivation?

Accepted Answer

A) Maslow focuses on job satisfaction. 
B) McGregor focuses on the needs of the individual. 
C) Both McGregor and Herzberg focus on human nature. 
D) Only McGregor focuses on human nature. 
A) Maslow focuses on job satisfaction. 
B) McGregor focuses on the needs of the individual. 
C) Both McGregor and Herzberg focus on human nature. 
D) Only McGregor focuses on human nature.

Question 11

In a short essay, discuss why improving extrinsic hygiene factors does not, according to Herzberg, improve employee satisfaction with a job.

Accepted Answer

Herzberg's two-factor theory contends th

Question 12

Maslow states that people can no longer be motivated by a given need if it is largely taken care of.

Accepted Answer

A) True 
 B)False

Question 13

Compensation plans based on employee output or productivity are referred to as ________.

Accepted Answer

A) pay-for-performance programs 
B) prize time programs 
C) equity plus methods 
D) give-back programs. 
A) pay-for-performance programs 
B) prize time programs 
C) equity plus methods 
D) give-back programs.

Question 14

In today's diverse workforce, which factor do managers need to focus on most to maximize motivation?

Accepted Answer

A) control 
B) well-organized workplace 
C) flexibility 
D) status and recognition 
A) control 
B) well-organized workplace 
C) flexibility 
D) status and recognition

Question 15

According to Herzberg, hygiene factors ________.

Accepted Answer

A) help people avoid infections 
B) control motivation but not satisfaction 
C) control dissatisfaction but not satisfaction 
D) control motivation and satisfaction 
A) help people avoid infections 
B) control motivation but not satisfaction 
C) control dissatisfaction but not satisfaction 
D) control motivation and satisfaction

Question 16

A single individual can have high motivation for one task and low motivation for another task.

Accepted Answer

A) True 
 B)False

Question 17

The third variable in expectation theory requires the worker to ask him- or herself which question?

Accepted Answer

A) How likely am I to attain this outcome? 
B) What do I need to do to attain this outcome? 
C) How important is this outcome to me? 
D) How important is this outcome to the organization I work for? 
A) How likely am I to attain this outcome? 
B) What do I need to do to attain this outcome? 
C) How important is this outcome to me? 
D) How important is this outcome to the organization I work for?

Question 18

Autonomy is important in the JCM because it gives the worker ________.

Accepted Answer

A) time to finish the job 
B) help from fellow employees 
C) flexibility in dealing with managers 
D) a sense of personal responsibility 
A) time to finish the job 
B) help from fellow employees 
C) flexibility in dealing with managers 
D) a sense of personal responsibility

Question 19

Equity theory recognizes that individuals are concerned with ________.

Accepted Answer

A) making enough money to live on 
B) employers sharing profits 
C) comparing their rewards to those of others 
D) justice for all people who work 
A) making enough money to live on 
B) employers sharing profits 
C) comparing their rewards to those of others 
D) justice for all people who work

Question 20

Successful managers tend to be better at ________.

Accepted Answer

A) doing their own work than helping others 
B) identifying their own goals than identifying goals of subordinates 
C) helping others achieve goals than achieving their own goals 
D) accomplishing goals than identifying goals 
A) doing their own work than helping others 
B) identifying their own goals than identifying goals of subordinates 
C) helping others achieve goals than achieving their own goals 
D) accomplishing goals than identifying goals

Vroom's expectancy theory would say that a worker with a higher expectation of performance will apply more effort to a job.

In expectancy theory, a person may have the ability to reach a certain goal but lack motivation because ________.

Which element of motivation is a measure of intensity or drive?

A theory that suggests that employees compare their inputs and outputs from a job to the ratio of relevant others is known as ________.

In Maslow's view, the key to understanding motivation is to understand where in the hierarchy of needs a person is located.

According to Herzberg, which kind of characteristics are most closely associated with job dissatisfaction?

In a short essay, describe how managers might motivate contingent workers.

Open-book management encourages employees to ________.

Maslow believes that higher-order needs ________.

Which of the following is true of the three early theories of motivation?

In a short essay, discuss why improving extrinsic hygiene factors does not, according to Herzberg, improve employee satisfaction with a job.

Maslow states that people can no longer be motivated by a given need if it is largely taken care of.

Compensation plans based on employee output or productivity are referred to as ________.

In today's diverse workforce, which factor do managers need to focus on most to maximize motivation?

According to Herzberg, hygiene factors ________.

A single individual can have high motivation for one task and low motivation for another task.

The third variable in expectation theory requires the worker to ask him- or herself which question?

Autonomy is important in the JCM because it gives the worker ________.

Equity theory recognizes that individuals are concerned with ________.

Successful managers tend to be better at ________.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters

Exam 11: Motivating and Rewarding Employees

Vroom's expectancy theory would say that a worker with a higher expectation of performance will apply more effort to a job.

In expectancy theory, a person may have the ability to reach a certain goal but lack motivation because ________.

Which element of motivation is a measure of intensity or drive?

A theory that suggests that employees compare their inputs and outputs from a job to the ratio of relevant others is known as ________.

In Maslow's view, the key to understanding motivation is to understand where in the hierarchy of needs a person is located.

According to Herzberg, which kind of characteristics are most closely associated with job dissatisfaction?

In a short essay, describe how managers might motivate contingent workers.

Open-book management encourages employees to ________.

Maslow believes that higher-order needs ________.

Which of the following is true of the three early theories of motivation?

In a short essay, discuss why improving extrinsic hygiene factors does not, according to Herzberg, improve employee satisfaction with a job.

Maslow states that people can no longer be motivated by a given need if it is largely taken care of.

Compensation plans based on employee output or productivity are referred to as ________.

In today's diverse workforce, which factor do managers need to focus on most to maximize motivation?

According to Herzberg, hygiene factors ________.

A single individual can have high motivation for one task and low motivation for another task.

The third variable in expectation theory requires the worker to ask him- or herself which question?

Autonomy is important in the JCM because it gives the worker ________.

Equity theory recognizes that individuals are concerned with ________.

Successful managers tend to be better at ________.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters