Question 1

Maslow argued that each level in the needs hierarchy must be substantially satisfied before the next becomes dominant.

Accepted Answer

A) True 
 B)False

Question 2

________ allow companies to accommodate the needs of workers with nonstandard family situations.

Accepted Answer

A) Flextime and expanded workweeks 
B) Expanded workweeks and job sharing 
C) Flexible pay rates 
D) Flextime, compressed workweeks, and job sharing 
A) Flextime and expanded workweeks 
B) Expanded workweeks and job sharing 
C) Flexible pay rates 
D) Flextime, compressed workweeks, and job sharing

Question 3

________ can improve employee performance by sharing the financial circumstances of the organization with the employee.

Accepted Answer

A) Pay-for-performance 
B) Open-book management 
C) Equity management 
D) Contingency management 
A) Pay-for-performance 
B) Open-book management 
C) Equity management 
D) Contingency management

Question 4

In equity theory, procedural justice is concerned with which of the following?

Accepted Answer

A) determining how fair the system is 
B) determining how honest one's boss is 
C) comparing output-to-input ratios among individuals 
D) comparing fairness between different organizations 
A) determining how fair the system is 
B) determining how honest one's boss is 
C) comparing output-to-input ratios among individuals 
D) comparing fairness between different organizations

Question 5

Which of the following is thought to best motivate professionals?

Accepted Answer

A) high pay 
B) status and power within the organization 
C) short hours and good working conditions 
D) challenging problems and important work 
A) high pay 
B) status and power within the organization 
C) short hours and good working conditions 
D) challenging problems and important work

Question 6

In Maslow's system, a person takes care of social needs before worrying about personal safety.

Accepted Answer

A) True 
 B)False

Question 7

Maslow contends that lower-order needs are satisfied internally and higher-order needs are satisfied externally.

Accepted Answer

A) True 
 B)False

Question 8

Application of Early Theories of Motivation (Scenario)
Three managers work at the Pabco Company. Aaron really "cracks the whip" on his employees and firmly believes in strict controls and punishment for those employees who do not perform to company expectations.
Zach has very few controls and believes that as long as people know what their objectives are, they will exercise self-control and self-direction.
Susan has been trying to improve working conditions and manager-employee relations to increase the level of productivity in her department.
-Susan was trying to use what type of Herzberg factors to increase productivity?

Accepted Answer

A) motivators 
B) hygiene 
C) social 
D) esteem 
A) motivators 
B) hygiene 
C) social 
D) esteem

Question 9

According to expectancy theory, managers should give all workers the same rewards.

Accepted Answer

A) True 
 B)False

Question 10

Across cultures, the need for achievement seems to correlate with which of the following?

Accepted Answer

A) need for money 
B) acceptance of risk 
C) little acceptance of risk 
D) need for security 
A) need for money 
B) acceptance of risk 
C) little acceptance of risk 
D) need for security

Question 11

Setting goals definitely seems to ________.

Accepted Answer

A) increase performance and motivation 
B) increase motivation but not performance 
C) decrease performance but increase motivation 
D) decrease motivation and performance 
A) increase performance and motivation 
B) increase motivation but not performance 
C) decrease performance but increase motivation 
D) decrease motivation and performance

Question 12

In Herzberg's view, removing a hygiene factor makes a person less dissatisfied with his or her job.

Accepted Answer

A) True 
 B)False

Question 13

In a short essay, describe and discuss the job characteristics model.

Accepted Answer

In the JCM, five core dimensions are key

Question 14

If salespeople in John's company meet their sales goals for the month, they are given an all-expense-paid trip to a Denver Broncos football game.Football is not one of John's favorite sports, and the Denver Broncos are definitely not John's favorite team.John's performance might be influenced by the ________ part of Vroom's expectancy theory.

Accepted Answer

A) effort-performance linkage 
B) performance-reward linkage 
C) effort-reward linkage 
D) attractiveness 
A) effort-performance linkage 
B) performance-reward linkage 
C) effort-reward linkage 
D) attractiveness

Question 15

Motivation theories do not work well in U.S.organizations because of the emphasis Americans place on individualism and achievement.

Accepted Answer

A) True 
 B)False

Question 16

Today's workplaces provide a wide range of scheduling options and benefits that allow employees more flexibility at work and allow them to better balance or integrate their work and personal lives.

Accepted Answer

A) True 
 B)False

Question 17

In the JCM, motivation and satisfaction increase when this is true.

Accepted Answer

A) The employee feels good about herself. 
B) The employee cares about the task. 
C) The employee feels rewarded. 
D) The employee feels like she belongs. 
A) The employee feels good about herself. 
B) The employee cares about the task. 
C) The employee feels rewarded. 
D) The employee feels like she belongs.

Question 18

Maslow sees food as being on the same level of need as which of the following?

Accepted Answer

A) sex 
B) companionship 
C) self-esteem 
D) personal safety 
A) sex 
B) companionship 
C) self-esteem 
D) personal safety

Question 19

In countries with high levels of uncertainty avoidance, which of the following would you expect?

Accepted Answer

A) little acceptance of risk and high achievement need 
B) high acceptance of risk and high achievement need 
C) high acceptance of risk and low achievement need 
D) little acceptance of risk and low achievement need 
A) little acceptance of risk and high achievement need 
B) high acceptance of risk and high achievement need 
C) high acceptance of risk and low achievement need 
D) little acceptance of risk and low achievement need

Question 20

In equity theory, an underrewarded individual is likely to ________.

Accepted Answer

A) have high motivation to show his or her value to the organization 
B) lack motivation because he or she does not receive enough reward for what he or she does 
C) have just the right motivation to get the job done 
D) have high motivation due to high self-esteem 
A) have high motivation to show his or her value to the organization 
B) lack motivation because he or she does not receive enough reward for what he or she does 
C) have just the right motivation to get the job done 
D) have high motivation due to high self-esteem

Maslow argued that each level in the needs hierarchy must be substantially satisfied before the next becomes dominant.

________ allow companies to accommodate the needs of workers with nonstandard family situations.

________ can improve employee performance by sharing the financial circumstances of the organization with the employee.

In equity theory, procedural justice is concerned with which of the following?

Which of the following is thought to best motivate professionals?

In Maslow's system, a person takes care of social needs before worrying about personal safety.

Maslow contends that lower-order needs are satisfied internally and higher-order needs are satisfied externally.

According to expectancy theory, managers should give all workers the same rewards.

Across cultures, the need for achievement seems to correlate with which of the following?

Setting goals definitely seems to ________.

In Herzberg's view, removing a hygiene factor makes a person less dissatisfied with his or her job.

In a short essay, describe and discuss the job characteristics model.

Motivation theories do not work well in U.S.organizations because of the emphasis Americans place on individualism and achievement.

Today's workplaces provide a wide range of scheduling options and benefits that allow employees more flexibility at work and allow them to better balance or integrate their work and personal lives.

In the JCM, motivation and satisfaction increase when this is true.

Maslow sees food as being on the same level of need as which of the following?

In countries with high levels of uncertainty avoidance, which of the following would you expect?

In equity theory, an underrewarded individual is likely to ________.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters

Exam 11: Motivating and Rewarding Employees

Maslow argued that each level in the needs hierarchy must be substantially satisfied before the next becomes dominant.

________ allow companies to accommodate the needs of workers with nonstandard family situations.

________ can improve employee performance by sharing the financial circumstances of the organization with the employee.

In equity theory, procedural justice is concerned with which of the following?

Which of the following is thought to best motivate professionals?

In Maslow's system, a person takes care of social needs before worrying about personal safety.

Maslow contends that lower-order needs are satisfied internally and higher-order needs are satisfied externally.

According to expectancy theory, managers should give all workers the same rewards.

Across cultures, the need for achievement seems to correlate with which of the following?

Setting goals definitely seems to ________.

In Herzberg's view, removing a hygiene factor makes a person less dissatisfied with his or her job.

In a short essay, describe and discuss the job characteristics model.

Motivation theories do not work well in U.S.organizations because of the emphasis Americans place on individualism and achievement.

Today's workplaces provide a wide range of scheduling options and benefits that allow employees more flexibility at work and allow them to better balance or integrate their work and personal lives.

In the JCM, motivation and satisfaction increase when this is true.

Maslow sees food as being on the same level of need as which of the following?

In countries with high levels of uncertainty avoidance, which of the following would you expect?

In equity theory, an underrewarded individual is likely to ________.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters