Question 1

Giving a speech at an organization banquet would fall into which Mintzberg category?

Accepted Answer

A) informational 
B) interpersonal 
C) decisional 
D) entrepreneurial 
A) informational 
B) interpersonal 
C) decisional 
D) entrepreneurial

Question 2

In a short essay, explain why innovation is becoming increasingly important in today's business world.

Accepted Answer

Companies are finding that if they don't

Question 3

Efficiency refers to ________.

Accepted Answer

A) the relationship between inputs and outputs 
B) the additive relationship between inputs and outputs 
C) the inverse relationship between inputs and outputs 
D) decreasing inputs only 
A) the relationship between inputs and outputs 
B) the additive relationship between inputs and outputs 
C) the inverse relationship between inputs and outputs 
D) decreasing inputs only

Question 4

Almost all managerial tasks involve ________.

Accepted Answer

A) decision making 
B) technical skills 
C) long-term planning 
D) superb political skills 
A) decision making 
B) technical skills 
C) long-term planning 
D) superb political skills

Question 5

Determining who reports to whom is part of the controlling function of management.

Accepted Answer

A) True 
 B)False

Question 6

The decision of the Seattle Post Intelligencer newspaper to go "all-digital" resulted in ________.

Accepted Answer

A) managers needing to hire new employees 
B) managers needing to drastically reduce their workforce 
C) no workforce changes, but changes in the price of the paper 
D) very few changes in the way the paper did business 
A) managers needing to hire new employees 
B) managers needing to drastically reduce their workforce 
C) no workforce changes, but changes in the price of the paper 
D) very few changes in the way the paper did business

Question 7

A small business manager in many ways combines the roles of top manager and first-line manager in a large business.

Accepted Answer

A) True 
 B)False

Question 8

What was the primary cause of demise for such companies as W.T.Grant, Dave & Barry's, and Circuit City?

Accepted Answer

A) poor management 
B) difficult economic conditions 
C) corruption 
D) governmental regulation 
A) poor management 
B) difficult economic conditions 
C) corruption 
D) governmental regulation

Question 9

Which of the following is the mark of a well-managed company?

Accepted Answer

A) It can build a customer base quickly. 
B) It can find ways to prosper even in economically challenging times. 
C) It doesn't need to worry about customer loyalty. 
D) It can find ways to prosper during economic boom times. 
A) It can build a customer base quickly. 
B) It can find ways to prosper even in economically challenging times. 
C) It doesn't need to worry about customer loyalty. 
D) It can find ways to prosper during economic boom times.

Question 10

Fayol's management processes are completely equivalent to Mintzberg's management roles.

Accepted Answer

A) True 
 B)False

Question 11

Which is an important job responsibility for a middle manager?

Accepted Answer

A) defining the organization's long-term goals 
B) translating goals defined by top managers into action 
C) helping top managers define goals 
D) performing tasks that are not related to long-term goals 
A) defining the organization's long-term goals 
B) translating goals defined by top managers into action 
C) helping top managers define goals 
D) performing tasks that are not related to long-term goals

Question 12

Effectiveness is synonymous with ________.

Accepted Answer

A) cost minimization 
B) smart management 
C) goal attainment 
D) efficiency 
A) cost minimization 
B) smart management 
C) goal attainment 
D) efficiency

Question 13

The role of ________ is more important for managers of small organizations than for managers working in large corporations.

Accepted Answer

A) disseminator 
B) spokesperson 
C) entrepreneur 
D) resource allocator 
A) disseminator 
B) spokesperson 
C) entrepreneur 
D) resource allocator

Question 14

The "father" of scientific management was ________.

Accepted Answer

A) Henri Fayol 
B) Robert L. Katz 
C) Henry Mintzberg 
D) Frederick Winslow Taylor 
A) Henri Fayol 
B) Robert L. Katz 
C) Henry Mintzberg 
D) Frederick Winslow Taylor

Question 15

Which of the following is a member of the lowest level of management?

Accepted Answer

A) a nonmanagerial employee 
B) an individual involved in defining the organization's philosophy 
C) a vice president 
D) a middle manager 
A) a nonmanagerial employee 
B) an individual involved in defining the organization's philosophy 
C) a vice president 
D) a middle manager

Question 16

A major contribution that Taylor made to the study of management was ________.

Accepted Answer

A) to measure efficiency on a 4-star scale 
B) to identify the one best way to get a job done 
C) to identify the three best ways to get a job done 
D) to measure inefficiency on a 4-star scale 
A) to measure efficiency on a 4-star scale 
B) to identify the one best way to get a job done 
C) to identify the three best ways to get a job done 
D) to measure inefficiency on a 4-star scale

Question 17

A candy manufacturer that made candy at a lower cost without improving the quality of the candy could be said to ________.

Accepted Answer

A) increase effectiveness without increasing efficiency 
B) increase efficiency without increasing effectiveness 
C) increase both effectiveness and efficiency 
D) decrease both effectiveness and efficiency 
A) increase effectiveness without increasing efficiency 
B) increase efficiency without increasing effectiveness 
C) increase both effectiveness and efficiency 
D) decrease both effectiveness and efficiency

Question 18

Application of Skills (Scenario)
Harris, a budding stand-up comedian, spent months hanging out at Laugh Town, a local club, meeting other stand-ups, doing a lot of listening and finding out how they learned their trade. It got to the point where several of the star acts were trying out their new material on Harris. If Harris laughed, the material must be good, they said. Finally Harris got to the point where he wanted to try out his own act. Bobby G, a successful comic, agreed to listen to Harris. Bobby laughed a few times, but as he performed his material Harris couldn't help but wonder about the odd, pained expression on Bobby's face. When it was over, Bobby told him, "Very funny, Harris. Keep working on it." It was at that point that Harris decided he would become an agent for other comedians. Somehow, he knew that that was what he was truly suited for.
-The fact that Harris was able to switch from being an unsuccessful comedian to being a successful agent primarily shows that Harris has which competency?

Accepted Answer

A) occupational acumen 
B) emotional control 
C) task orientation 
D) open-mindedness 
A) occupational acumen 
B) emotional control 
C) task orientation 
D) open-mindedness

Question 19

Which challenge does the management of Symantec face?

Accepted Answer

A) Work is never finished because a program can always be made more efficient. 
B) Work is never finished because employees must work on a clock that includes the West Coast of the United States. 
C) Work is never finished because employees must work on a clock that includes India and China. 
D) Work is never finished because viruses can appear at any time on a 24/7/365 basis. 
A) Work is never finished because a program can always be made more efficient. 
B) Work is never finished because employees must work on a clock that includes the West Coast of the United States. 
C) Work is never finished because employees must work on a clock that includes India and China. 
D) Work is never finished because viruses can appear at any time on a 24/7/365 basis.

Question 20

Understanding building codes would be considered a(n)________ skill for a building contractor.

Accepted Answer

A) interpersonal 
B) technical 
C) conceptual 
D) political 
A) interpersonal 
B) technical 
C) conceptual 
D) political

Giving a speech at an organization banquet would fall into which Mintzberg category?

In a short essay, explain why innovation is becoming increasingly important in today's business world.

Efficiency refers to ________.

Almost all managerial tasks involve ________.

Determining who reports to whom is part of the controlling function of management.

The decision of the Seattle Post Intelligencer newspaper to go "all-digital" resulted in ________.

A small business manager in many ways combines the roles of top manager and first-line manager in a large business.

What was the primary cause of demise for such companies as W.T.Grant, Dave & Barry's, and Circuit City?

Which of the following is the mark of a well-managed company?

Fayol's management processes are completely equivalent to Mintzberg's management roles.

Which is an important job responsibility for a middle manager?

Effectiveness is synonymous with ________.

The role of ________ is more important for managers of small organizations than for managers working in large corporations.

The "father" of scientific management was ________.

Which of the following is a member of the lowest level of management?

A major contribution that Taylor made to the study of management was ________.

A candy manufacturer that made candy at a lower cost without improving the quality of the candy could be said to ________.

Which challenge does the management of Symantec face?

Understanding building codes would be considered a(n)________ skill for a building contractor.

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters

Exam 1: Managers and Management

Giving a speech at an organization banquet would fall into which Mintzberg category?

In a short essay, explain why innovation is becoming increasingly important in today's business world.

Efficiency refers to ________.

Almost all managerial tasks involve ________.

Determining who reports to whom is part of the controlling function of management.

The decision of the Seattle Post Intelligencer newspaper to go "all-digital" resulted in ________.

A small business manager in many ways combines the roles of top manager and first-line manager in a large business.

What was the primary cause of demise for such companies as W.T.Grant, Dave & Barry's, and Circuit City?

Which of the following is the mark of a well-managed company?

Fayol's management processes are completely equivalent to Mintzberg's management roles.

Which is an important job responsibility for a middle manager?

Effectiveness is synonymous with ________.

The role of ________ is more important for managers of small organizations than for managers working in large corporations.

The "father" of scientific management was ________.

Which of the following is a member of the lowest level of management?

A major contribution that Taylor made to the study of management was ________.

A candy manufacturer that made candy at a lower cost without improving the quality of the candy could be said to ________.

Which challenge does the management of Symantec face?

Understanding building codes would be considered a(n)________ skill for a building contractor.

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

Appendix: History Module

Appendix: Entrepreneurship Module

Appendix: Quantitative Module

Appendix: Career Module

Filters