Exam 10: Supply Chain Capacity Planning

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Robert Galvin,former chairman of Motorola,challenged the company to develop peak capability for quality production.

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When starting up a new system,without the clear goal of achieving a flow shop,it is more likely that a job shop will result.Why?

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As a service capacity comparison,a bank might compare the _____ number of people the bank teller can process per hour with the _____ number of people the ATM can process per hour.

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What do real-time visibility and statistical process control techniques provide.

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_____ charts were developed in the 1930s by Walter Rautenstrauch,professor of Industrial Engineering at Columbia University and have become an influential model of P/OM,providing important information for capacity decisions.

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Supply chains that encompass job shops are job-shop-oriented.This means that material flows are generally in batches with comparable cash/information flows.

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Which company was the first firm to win the Baldrige Award for quality ability?

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What is Motorola known for in the area of quality?

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The T(n) in the equation T(n) = kn⁽¹⁻ˡ⁾ stands for

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_____ are the inputs that tend to be fully chargeable and directly attributable to the product in the ABC accounting sense.

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The V-A-T categorization was first developed by the Sloan School at M.I.T.

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The systems point of view includes cash as part of the firm's resources because cash can be converted into new machines,and also trained operators,which alters actual

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Capacity management relates to how the equipment,people,and materials of the existing system are used.

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Shutting down the production system for 2 hours of an 8-hour day does not effect the measure U,which remains at 100 percent.

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A Weibull-type distribution,which reflects the high initial mortality of certain products (such as lightbulbs),looks like a normal unimodal distribution.

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Capacity planning involves not only machinery and _____,but also _____.

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Motorola set for itself a difficult quality goal of 3.4 defects per million parts.This is the numerical equivalent of six-sigma limits.

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E,the efficiency,is a proportional factor used to convert units of throughput to standard time.

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_____ is applied as a proportional correction to standard time when there are supply chain disruptions.

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Capacity planning is one of the most important business activities.But,why is capacity planning so difficult?

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