Question 1

It is not necessary to establish how much extra money customers would be willing to pay for superior quality of an added quality feature.

Accepted Answer

A) True 
 B)False  False

Question 2

With respect to auto parts,"On average,the plants in Japan were 18 percent more productive than ones in the United States,and 35 percent more productive than ones in Europe."

Accepted Answer

A) True 
 B)False  True

Question 3

Output delivered to the customer is a measure of the ability of the distribution system to be on-time with undamaged deliveries.

Accepted Answer

A) True 
 B)False  True

Question 4

P/OM history shows that the overall trend in global economies is to decrease productivity.

Accepted Answer

A) True 
 B)False

Question 5

Small and medium sized firms should not exceed an upper limit of

Accepted Answer

A) 500 people. 
B) 600 people. 
C) 1,000 people. 
D) 300 people. 
A) 500 people. 
B) 600 people. 
C) 1,000 people. 
D) 300 people.

Question 6

Called the father of "scientific management," Shewhart was one of the key progenitors of industrial engineering (IE).

Accepted Answer

A) True 
 B)False

Question 7

Define and discuss multifactor productivity.

Accepted Answer

Multifactor productivity is also called

Question 8

Speeding up production will never compromise quality.

Accepted Answer

A) True 
 B)False

Question 9

_____ is designed to produce a high variety of outputs at low cost.

Accepted Answer

A) Scientific management 
B) Sequenced assembly 
C) Statistical quality control 
D) A flexible manufacturing system 
A) Scientific management 
B) Sequenced assembly 
C) Statistical quality control 
D) A flexible manufacturing system

Question 10

Improved productivity,if it is to translate into greater customer satisfaction and loyalty,must come from working harder,not smarter.

Accepted Answer

A) True 
 B)False

Question 11

Economist believe that productivity improvements translate into lower standards of living and greater prosperity.

Accepted Answer

A) True 
 B)False

Question 12

Despite other nations experiencing productivity increases,the U.S.economy shows many signs of decreased productivity while increasing the manufacturing labor force and decreasing the service sector labor force.

Accepted Answer

A) True 
 B)False

Question 13

Japan's phenomenal productivity growth rates of the 1980s were easily maintained.

Accepted Answer

A) True 
 B)False

Question 14

_____ introduced scientific management,the numerical measurement and analysis of the way work should be done.

Accepted Answer

A) Henry Ford 
B) Frederick Winslow Taylor 
C) Adam Smith 
D) The Japanese 
A) Henry Ford 
B) Frederick Winslow Taylor 
C) Adam Smith 
D) The Japanese

Question 15

U.S.productivity averaged just slightly over two percent from 1948 through 1973 followed by a shrinking era which lasted until 1995.

Accepted Answer

A) True 
 B)False

Question 16

Productivity gets good grades when a low rate of output is obtained at a low cost.

Accepted Answer

A) True 
 B)False

Question 17

Once democracy gains control it strives to remove corrective counterswings and maintain existing conditions.

Accepted Answer

A) True 
 B)False

Question 18

Formulating appropriate productivity measures to capture the effectiveness of operations is always a P/OM benchmarking challenge.

Accepted Answer

A) True 
 B)False

Question 19

Strategy planning for operations is directly concerned with "Do the right thing."

Accepted Answer

A) True 
 B)False

Question 20

Productivity could be measured as units of output per dollar of labor input (in a period of time).This is defined as

Accepted Answer

A) productivity. 
B) capital productivity. 
C) single productivity. 
D) labor productivity. 
A) productivity. 
B) capital productivity. 
C) single productivity. 
D) labor productivity.

It is not necessary to establish how much extra money customers would be willing to pay for superior quality of an added quality feature.

With respect to auto parts,"On average,the plants in Japan were 18 percent more productive than ones in the United States,and 35 percent more productive than ones in Europe."

Output delivered to the customer is a measure of the ability of the distribution system to be on-time with undamaged deliveries.

P/OM history shows that the overall trend in global economies is to decrease productivity.

Small and medium sized firms should not exceed an upper limit of

Called the father of "scientific management," Shewhart was one of the key progenitors of industrial engineering (IE).

Define and discuss multifactor productivity.

Speeding up production will never compromise quality.

_____ is designed to produce a high variety of outputs at low cost.

Improved productivity,if it is to translate into greater customer satisfaction and loyalty,must come from working harder,not smarter.

Economist believe that productivity improvements translate into lower standards of living and greater prosperity.

Despite other nations experiencing productivity increases,the U.S.economy shows many signs of decreased productivity while increasing the manufacturing labor force and decreasing the service sector labor force.

Japan's phenomenal productivity growth rates of the 1980s were easily maintained.

_____ introduced scientific management,the numerical measurement and analysis of the way work should be done.

U.S.productivity averaged just slightly over two percent from 1948 through 1973 followed by a shrinking era which lasted until 1995.

Productivity gets good grades when a low rate of output is obtained at a low cost.

Once democracy gains control it strives to remove corrective counterswings and maintain existing conditions.

Formulating appropriate productivity measures to capture the effectiveness of operations is always a P/OM benchmarking challenge.

Strategy planning for operations is directly concerned with "Do the right thing."

Productivity could be measured as units of output per dollar of labor input (in a period of time).This is defined as

Product Line Planning and the Systems Approach

Demand Creation and Predictive Planning

Understanding Quality: ITS Management and Strategic Importance

Process Configuration Strategies

Process Analysis and Redesign

Quality Assurance

Management of Technology Mot

Teamwork Planning Requires Job Design

Supply Chain Capacity Planning

Facilities Planning: Location and Layout

Materials Management Impacts All Supply Chain Participants

Aggregate Planning to Balance Supply and Demand

Inventory Management for Smooth and Continuous Demand Patterns

Material Requirements Planning Mrp for Sporadic Demand Patterns

Production Scheduling for Manufacturing and Service Operations

Cycle-Time Management Increases Productivity

Project Management for New Products and Processes

Change Management With Faster Project Completions

Sustainability Issues: Environment, Ethics, and Security

Filters

Exam 2: Productivity and Strategic Planning

It is not necessary to establish how much extra money customers would be willing to pay for superior quality of an added quality feature.

With respect to auto parts,"On average,the plants in Japan were 18 percent more productive than ones in the United States,and 35 percent more productive than ones in Europe."

Output delivered to the customer is a measure of the ability of the distribution system to be on-time with undamaged deliveries.

P/OM history shows that the overall trend in global economies is to decrease productivity.

Small and medium sized firms should not exceed an upper limit of

Called the father of "scientific management," Shewhart was one of the key progenitors of industrial engineering (IE).

Define and discuss multifactor productivity.

Speeding up production will never compromise quality.

_____ is designed to produce a high variety of outputs at low cost.

Improved productivity,if it is to translate into greater customer satisfaction and loyalty,must come from working harder,not smarter.

Economist believe that productivity improvements translate into lower standards of living and greater prosperity.

Despite other nations experiencing productivity increases,the U.S.economy shows many signs of decreased productivity while increasing the manufacturing labor force and decreasing the service sector labor force.

Japan's phenomenal productivity growth rates of the 1980s were easily maintained.

_____ introduced scientific management,the numerical measurement and analysis of the way work should be done.

U.S.productivity averaged just slightly over two percent from 1948 through 1973 followed by a shrinking era which lasted until 1995.

Productivity gets good grades when a low rate of output is obtained at a low cost.

Once democracy gains control it strives to remove corrective counterswings and maintain existing conditions.

Formulating appropriate productivity measures to capture the effectiveness of operations is always a P/OM benchmarking challenge.

Strategy planning for operations is directly concerned with "Do the right thing."

Productivity could be measured as units of output per dollar of labor input (in a period of time).This is defined as

Product Line Planning and the Systems Approach

Demand Creation and Predictive Planning

Understanding Quality: ITS Management and Strategic Importance

Process Configuration Strategies

Process Analysis and Redesign

Quality Assurance

Management of Technology Mot

Teamwork Planning Requires Job Design

Supply Chain Capacity Planning

Facilities Planning: Location and Layout

Materials Management Impacts All Supply Chain Participants

Aggregate Planning to Balance Supply and Demand

Inventory Management for Smooth and Continuous Demand Patterns

Material Requirements Planning Mrp for Sporadic Demand Patterns

Production Scheduling for Manufacturing and Service Operations

Cycle-Time Management Increases Productivity

Project Management for New Products and Processes

Change Management With Faster Project Completions

Sustainability Issues: Environment, Ethics, and Security

Filters