Exam 9: Teamwork Planning Requires Job Design

It is safer to have people with the same points of view as the packer inspect the packing of a parachute,or as it applies to organizations,it is safer to have people with the same point of view involved in strategic planning.

The human resources component of the total cost of goods and services is larger in the manufacturing sector than in the service sector.

The basic equation relating people and equipment is: Workers + Machines = Process Capabilities.What is lacking in this equation is the fact that people need training and teamwork to use technology effectively.

Job observations include information about everything except

Even for entirely _____ systems,people make plans,build plants,and maintain and change them.

Diagnostic production studies,where the worker is observed constantly over a long period,go back to the early _____'s.

The best guidelines for deciding upon the correct blend of technology and training include three of the following four points.Which one is incorrect?

Wage determination is based upon seven factors,one of which is difficulty of jobs performed.

Learning takes place only part of the time,which is when the operator starts a new shift.

The text example used the _____ approach to time each work element

_____ are defined as the expected output rate from which the costs of the product can be estimated.

Diagnostic observational methods are well suited for long-cycle jobs,which do not have short-cycle repetitive basic elements following each other in sequence.

Although the names "time studies" and "time and motion studies" are out,old-fashioned,and unloved,similar procedures are still widely used.They are called by other names including process analysis and cycle-reduction studies.They are done in other ways.The difference may be that cycle-time analysis places more stress on the group.

Teamwork + Training + Technology = _____.

The reasons for using job observation methods include all of the following except

In time and motion studies,the process support steps are called

_____ includes product design,materials used,process methods,and flows of information that reflect underlying systems and software.

Traditional net present value (NPV) accounting penalizes long-term planning where large income streams will not begin until far in the future.

It is straightforward to predetermine the costs of all of the following factors except

Short-term Contribution Margin (STCM) has been calculated to be $70,000.Overhead allocation is estimated for one week as follows: General expenses are $40,000;used general expenses are $30,000;unused general expenses constitute the remainder of $10,000.Working in units of ten thousands,GE = $4,with UGE = $3,and UNGE = $1.What is the operating profit?