Exam 9: Electronic Commerce

If a buyer doesn't receive the item purchased or believes that the received item is different from what was described in the listing, eBay ____ helps the buyers and sellers resolve the dispute.

MATCHING -third party that certifies that a Web site meets criteria for conducting business in a secure manner

MATCHING -when an intermediary is no longer needed in an industry

To ensure that the transactions conducted on their sites are secure, legitimate e-commerce Web sites use the ____________________ protocol to protect sensitive information as it travels over the Internet.

Some auction Web sites provide line-casts so that bidders can attend a live auction via computer. _________________________

Electronic commerce refers to the process of developing, marketing, selling, delivering, servicing, and paying for products and services online.

Some auction sites are providing ____ so that bidders can attend a live auction via computer.

Online travel sites such as Expedia and Travelocity also earn commissions from transportation and lodging providers in the form of fees for each ____ their Web site.

Escrow services fees typically range from 1 to 10 percent of an item's cost, with a minimum fee of between $5 and $10.

____________________ marketing is an arrangement in which one company performs some business processes for another company in exchange for money or the sharing of expertise or access to customers.

A(n) ____ statement can include rules for site visitors, a statement of copyright in the site design and content, and can restrict the types of business a visitor can conduct with the site.

____ is an electronic device with software that enables the user to make a purchase online.

Online auctions are an example of ____ e-commerce because one person auctions an item to another person.

Name and describe contextual ads, interstitial ads, and advertorials.

A company using Internet technologies to file tax forms and pay taxes is often called ____________________ e-commerce.

____ pioneered DVD rental by mail monthly subscription plans.

Users must pay a(n) ____ fee to access some Web sites' content.

A(n) ____ will hold an online auction buyer's payment until he or she is satisfied that the item bought matches the seller's description.

Some auction sites provide automated ____ agents that bidders can instruct to place bids as needed to win the auction, subject to a maximum limit set by the bidder.

Web-only businesses are sometimes called brick-and-mortar companies.