Exam 11: Communication

Which of the following is true regarding social networking?

Facebook is a hybrid social networking service that allows users to post microblog entries or tweets to their subscribers about any topic, including work.

Ideally, a chain network should be used when ________.

Peter is working on a project. He feels that the parameters need to be changed to meet client specifications. First, he must talk to his immediate supervisor, who will then discuss the issue with her department director before any changes can be implemented. Peter is most likely a part of a ________ small-group network.

Communicating through e-mail provides ________.

Communication that flows to a higher level in the group or organization is called ________.

The all-channel network permits group members to communicate actively with each other.

Genepa Corporation manufactures home appliances and other electronic products. Genepa is planning to introduce a new refrigerator model. The marketing manager at Genepa has developed a marketing plan for this new product and wants to communicate this plan to all the employees in the marketing department. Which of the following is most likely to be the best form of communication for communicating this plan?

What is the difference between videoconferencing and conference calling?

Which of the following communication channels provides the highest information richness?

Communication that flows from one level of a group or organization to a lower level is called ________.

A routine message can be delivered by a low richness channel as efficiently as a high richness channel.

People are likely to use automatic processing when ________.

Discuss the advantages and disadvantages of oral communication.

Discuss the three common small-group networks. Evaluate each on their effectiveness. Is there any one best network?

Which of the following statements is true with regard to communication?

Discuss the use of social media websites in business settings.

The ________ is the actual physical product of the sender's encoding.

Treesa Mayering recently began her first job at a PR firm called Pro as a copywriter. Her job involves creating scripts for press releases, advertisements, and other media events. She has been working under the guidance of Will Preston, the senior copywriter. Treesa, who has no prior experience in this job, had worked on scripts for advertisements and online brochures alone when she was asked to work on a press release for the first time. Will reviewed Treesa's script and sent her an e-mail full of detailed corrections, which she promptly implemented. However, when Will looked at the script later, he felt that it did not represent a significant improvement of her first draft. Which of the following, if true, would best explain this outcome?

Before communication can take place, a ________ is required.