Question 1

Which of the following is an effective means of countering social loafing?

Accepted Answer

A)  increasing the rewards the group is given if it succeeds 
B)  increasing the amount by which the group's progress is monitored 
C)  ensuring that individual contributions to the group's outcome are identified 
D)  increasing the size of the group 
E)  increasing the group's workload 
A)  increasing the rewards the group is given if it succeeds 
B)  increasing the amount by which the group's progress is monitored 
C)  ensuring that individual contributions to the group's outcome are identified 
D)  increasing the size of the group 
E)  increasing the group's workload C

Question 2

The development of temporary work groups with finite deadlines is best understood in terms of three sequences in the group development process.

Accepted Answer

A) True 
 B)False  False

Question 3

Joe Sullivan and Mark Holland, members of the top management at EuAir, a European airlines, were preparing for a meeting to discuss strategies to combat the recent rise in fuel prices. Before the meeting began, Joe and Mark were discussing how oil prices significantly impact the health of the world economy. Joe spoke of how higher oil prices since 1999, partly the result of OPEC supply management policies, contributed to the global economic downturn in 2000-2001. Mark agreed but added that the right kind of strategy could help them overcome this challenge, and that they could even use the situation to hike fares and generate additional revenues. Which of the following statements, if true, would weaken the argument that Mark experienced groupshift in the meeting?

Accepted Answer

A)  Mark argued that implementing a price rise was necessary to recover the costs in operating the flights. 
B)  Mark stated that the company should increase operations but at lower fares so they can regain control over the market share. 
C)  Mark believed that most of their clientele was not price sensitive. 
D)  Mark stated that oil suppliers were going to pressure them even more in the future and the company had to resort to alternatives like bio fuels. 
E)  Mark recommended that the company should establish a fuel hedging contract with its key suppliers to ensure protection from fuel price rises. 
A)  Mark argued that implementing a price rise was necessary to recover the costs in operating the flights. 
B)  Mark stated that the company should increase operations but at lower fares so they can regain control over the market share. 
C)  Mark believed that most of their clientele was not price sensitive. 
D)  Mark stated that oil suppliers were going to pressure them even more in the future and the company had to resort to alternatives like bio fuels. 
E)  Mark recommended that the company should establish a fuel hedging contract with its key suppliers to ensure protection from fuel price rises. B

Question 4

Individual decisions are more time consuming than group decisions.

Accepted Answer

A) True 
 B)False

Question 5

Describe the punctuated-equilibrium model.

Accepted Answer

Temporary groups with deadlines do not s

Question 6

Which of the following is true with regard to the social identity theory?

Accepted Answer

A)  It proposes that members take personal pride in accomplishments but dissociate from the group in the event of any offenses or failures. 
B)  It proposes that people have emotional reactions to the failure or success of their group because their self-esteem is tied into the group's performance. 
C)  It proposes that people develop only one social identity in childhood that becomes more defined and concrete in the course of their lives. 
D)  It proposes that social identities can never be detrimental as they have no effect on how members of an ingroup view members of an out-group. 
E)  It proposes that members of an ingroup are viewed as being homogeneous, while members of an out-group are seen as being heterogeneous. 
A)  It proposes that members take personal pride in accomplishments but dissociate from the group in the event of any offenses or failures. 
B)  It proposes that people have emotional reactions to the failure or success of their group because their self-esteem is tied into the group's performance. 
C)  It proposes that people develop only one social identity in childhood that becomes more defined and concrete in the course of their lives. 
D)  It proposes that social identities can never be detrimental as they have no effect on how members of an ingroup view members of an out-group. 
E)  It proposes that members of an ingroup are viewed as being homogeneous, while members of an out-group are seen as being heterogeneous.

Question 7

Groupshift is seen when ________.

Accepted Answer

A)  group members view themselves in better light when compared to members of the out-group 
B)  group members tend to exaggerate the initial positions they hold when discussing a given set of alternatives and arriving at a solution 
C)  group members notice and emphasize identities that reflect how different they are from other groups 
D)  group members tend to prefer and endorse the products, ideas, and aspects of someone else's culture over their own 
E)  group members fail to express alternative opinions and deviant views under the influence of the norm for consensus 
A)  group members view themselves in better light when compared to members of the out-group 
B)  group members tend to exaggerate the initial positions they hold when discussing a given set of alternatives and arriving at a solution 
C)  group members notice and emphasize identities that reflect how different they are from other groups 
D)  group members tend to prefer and endorse the products, ideas, and aspects of someone else's culture over their own 
E)  group members fail to express alternative opinions and deviant views under the influence of the norm for consensus

Question 8

Role expectations at work are often conveyed through the psychological contract.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is true with regard to social loafing?

Accepted Answer

A)  Social loafing decreases when rewards are added for collective performance of the group. 
B)  Social loafing reflects the drastic rise in employee performance when employees work collectively. 
C)  Social loafing involves the cumulative rise in productivity when teams increase in size. 
D)  Social loafing is a result of the emphasis on individual outcomes over shared outcomes. 
E)  Social loafing is witnessed less in collectivist cultures where people take pride in group performance. 
A)  Social loafing decreases when rewards are added for collective performance of the group. 
B)  Social loafing reflects the drastic rise in employee performance when employees work collectively. 
C)  Social loafing involves the cumulative rise in productivity when teams increase in size. 
D)  Social loafing is a result of the emphasis on individual outcomes over shared outcomes. 
E)  Social loafing is witnessed less in collectivist cultures where people take pride in group performance.

Question 10

Janice Cooper has recently joined a hospital as a part of the internship program prescribed by the nursing school she attends. Janice, who was inspired to take up this profession by the story of Florence Nightingale, has very strong ideals about how she should behave as a nurse. She feels that as a nurse she must be gentle, pleasant, and caring at all times so she can serve her patients well, and she often goes to great lengths as an intern by putting in extra hours at the hospital and so on. The scenario reflects Janice's ________.

Accepted Answer

A)  role fuzziness 
B)  role ambiguity 
C)  role conflict 
D)  role perception 
E)  role status 
A)  role fuzziness 
B)  role ambiguity 
C)  role conflict 
D)  role perception 
E)  role status

Question 11

Which of the following is true, in general, in regard to groups?

Accepted Answer

A)  A group is characterized by the independence of its members. 
B)  A group typically lacks definite roles and structures. 
C)  A group influences our emotional reactions. 
D)  An informal gathering cannot be considered a group. 
E)  The membership of a group does not affect how its members treat outsiders. 
A)  A group is characterized by the independence of its members. 
B)  A group typically lacks definite roles and structures. 
C)  A group influences our emotional reactions. 
D)  An informal gathering cannot be considered a group. 
E)  The membership of a group does not affect how its members treat outsiders.

Question 12

Which of the following represents the final action in the group development process of a temporary group?

Accepted Answer

A)  transition after half of time taken up 
B)  accelerated activity 
C)  inertia and slow progress 
D)  second phase of inertia 
E)  transition initiates major changes 
A)  transition after half of time taken up 
B)  accelerated activity 
C)  inertia and slow progress 
D)  second phase of inertia 
E)  transition initiates major changes

Question 13

The HR department at Bailey Services is considering offering telecommuting as an option to some experienced employees. At a meeting to formalize the move, the heads of the different departments met with Laura Watson, the HR manager. Laura, who thought this meeting would be a short one, was proven wrong when all the members, who had previously agreed that telecommuting would work in their company, began coming up with divergent views. By the end, two divisions claimed they had major concerns about allowing employees to telecommute, and those in favor of it were equally vocal. This scenario depicts the operation of ________.

Accepted Answer

A)  conformity 
B)  groupshift 
C)  role conflict 
D)  groupthink 
E)  social loafing 
A)  conformity 
B)  groupshift 
C)  role conflict 
D)  groupthink 
E)  social loafing

Question 14

A period of inertia in a temporary group with a deadline refers to the group standing still or becoming locked into a fixed course of action.

Accepted Answer

A) True 
 B)False

Question 15

How can norms be used to reduce deviant workplace behavior?

Accepted Answer

Deviant workplace behavior (also called

Question 16

Describe the relationship between groupthink and groupshift.

Accepted Answer

Groupthink relates to norms and describe

Question 17

Often, our identification with our workgroups is stronger than with our organizations. Both are important to positive outcomes in attitudes and behaviors. Additionally, if we have low identification in relation to the group, there may be increased competition and decreased organizational citizenship behavior (OCB) by group members. If we have low identification with our organizations, we may experience decreased satisfaction and OCB.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following terms indicates the tendency of individuals to spend less effort when working collectively?

Accepted Answer

A)  groupthink 
B)  collective efficacy 
C)  social loafing 
D)  groupshift 
E)  social facilitation 
A)  groupthink 
B)  collective efficacy 
C)  social loafing 
D)  groupshift 
E)  social facilitation

Question 19

Most people assume that police officers should behave in a lawful manner, refrain from demonstrating favoritism to any particular group, and do their best to uphold the law. Which of the following terms best represents these beliefs?

Accepted Answer

A)  diversity 
B)  similarity 
C)  role expectation 
D)  uncertainty reduction 
E)  dispersion of responsibility 
A)  diversity 
B)  similarity 
C)  role expectation 
D)  uncertainty reduction 
E)  dispersion of responsibility

Question 20

________ refers to the degree to which members are attracted to each other and motivated to stay in the group.

Accepted Answer

A)  Assertiveness 
B)  Social dominance 
C)  Authoritativeness 
D)  Cohesiveness 
E)  Diversity 
A)  Assertiveness 
B)  Social dominance 
C)  Authoritativeness 
D)  Cohesiveness 
E)  Diversity

Which of the following is an effective means of countering social loafing?

The development of temporary work groups with finite deadlines is best understood in terms of three sequences in the group development process.

Individual decisions are more time consuming than group decisions.

Describe the punctuated-equilibrium model.

Which of the following is true with regard to the social identity theory?

Groupshift is seen when ________.

Role expectations at work are often conveyed through the psychological contract.

Which of the following is true with regard to social loafing?

Which of the following is true, in general, in regard to groups?

Which of the following represents the final action in the group development process of a temporary group?

A period of inertia in a temporary group with a deadline refers to the group standing still or becoming locked into a fixed course of action.

How can norms be used to reduce deviant workplace behavior?

Describe the relationship between groupthink and groupshift.

Which of the following terms indicates the tendency of individuals to spend less effort when working collectively?

Most people assume that police officers should behave in a lawful manner, refrain from demonstrating favoritism to any particular group, and do their best to uphold the law. Which of the following terms best represents these beliefs?

________ refers to the degree to which members are attracted to each other and motivated to stay in the group.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

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Exam 9: Foundations of Group Behavior

Which of the following is an effective means of countering social loafing?

The development of temporary work groups with finite deadlines is best understood in terms of three sequences in the group development process.

Individual decisions are more time consuming than group decisions.

Describe the punctuated-equilibrium model.

Which of the following is true with regard to the social identity theory?

Groupshift is seen when ________.

Role expectations at work are often conveyed through the psychological contract.

Which of the following is true with regard to social loafing?

Which of the following is true, in general, in regard to groups?

Which of the following represents the final action in the group development process of a temporary group?

A period of inertia in a temporary group with a deadline refers to the group standing still or becoming locked into a fixed course of action.

How can norms be used to reduce deviant workplace behavior?

Describe the relationship between groupthink and groupshift.

Which of the following terms indicates the tendency of individuals to spend less effort when working collectively?

Most people assume that police officers should behave in a lawful manner, refrain from demonstrating favoritism to any particular group, and do their best to uphold the law. Which of the following terms best represents these beliefs?

________ refers to the degree to which members are attracted to each other and motivated to stay in the group.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters