Question 1

Role perception indicates our view of how we are supposed to act in a given situation.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following terms best represents voluntary actions that violate significant organizational norms and, in doing so, threaten the well-being of the organization or its members?

Accepted Answer

A)  undue hardship 
B)  deviant workplace behavior 
C)  antidiscrimination and retaliation 
D)  progressive discipline 
E)  wrongful termination 
A)  undue hardship 
B)  deviant workplace behavior 
C)  antidiscrimination and retaliation 
D)  progressive discipline 
E)  wrongful termination

Question 3

In the context of the social identity theory, people have ________ to the failure or success of group members.

Accepted Answer

A)  angry reactions 
B)  lack of empathy or pride 
C)  emotional withdrawal 
D)  lack of reaction 
E)  emotional reactions 
A)  angry reactions 
B)  lack of empathy or pride 
C)  emotional withdrawal 
D)  lack of reaction 
E)  emotional reactions

Question 4

Research consistently shows that a group in a brainstorming session generates more ideas than individuals working alone.

Accepted Answer

A) True 
 B)False

Question 5

When ________ is of importance in decision making, group decisions are preferred to individual decisions.

Accepted Answer

A)  acceptance of a solution 
B)  speed 
C)  efficiency 
D)  clear responsibility 
E)  legitimacy 
A)  acceptance of a solution 
B)  speed 
C)  efficiency 
D)  clear responsibility 
E)  legitimacy

Question 6

Which of the following represents the third action in the group development process of a temporary group?

Accepted Answer

A)  transition after half of time taken up 
B)  inertia and slow progress 
C)  second phase of inertia 
D)  transition initiates major changes 
E)  accelerated activity 
A)  transition after half of time taken up 
B)  inertia and slow progress 
C)  second phase of inertia 
D)  transition initiates major changes 
E)  accelerated activity

Question 7

Which of the following steps can be taken by a manager to minimize groupthink?

Accepted Answer

A)  increase the group size 
B)  encourage group leaders to develop a stronger sense of group identity 
C)  prevent all team members from engaging in a critical evaluation of ideas at the beginning 
D)  ask the group members to first focus on the positives of an alternative rather than the negatives 
E)  seek input from employees before the group leader presents his or her opinions 
A)  increase the group size 
B)  encourage group leaders to develop a stronger sense of group identity 
C)  prevent all team members from engaging in a critical evaluation of ideas at the beginning 
D)  ask the group members to first focus on the positives of an alternative rather than the negatives 
E)  seek input from employees before the group leader presents his or her opinions

Question 8

According to status characteristics theory, which of the following factors does not determine status?

Accepted Answer

A)  control over the resources needed by the group 
B)  contribution to goals 
C)  ability to conform to group norms 
D)  personality 
E)  talent 
A)  control over the resources needed by the group 
B)  contribution to goals 
C)  ability to conform to group norms 
D)  personality 
E)  talent

Question 9

Discuss effectiveness and efficiency in the context of group decision making.

Accepted Answer

Whether groups are more effective than i

Question 10

Role perception is defined as ________.

Accepted Answer

A)  the way others believe we should act in a given context 
B)  our view of how we are supposed to act in a given situation 
C)  the existence of roles that are at variance with one another 
D)  the socially defined position or rank given to group members by others 
E)  the degree to which members are motivated to stay in the group 
A)  the way others believe we should act in a given context 
B)  our view of how we are supposed to act in a given situation 
C)  the existence of roles that are at variance with one another 
D)  the socially defined position or rank given to group members by others 
E)  the degree to which members are motivated to stay in the group

Question 11

How can social loafing be prevented?

Accepted Answer

There a four ways to prevent social loaf

Question 12

A group's last meeting is usually characterized by a great deal of inactivity.

Accepted Answer

A) True 
 B)False

Question 13

________ is defined as the tendency to see members of the group of which we are a part of as better than other people.

Accepted Answer

A)  Ingroup homogeneity 
B)  Xenocentrism 
C)  Ingroup favoritism 
D)  The black sheep effect 
E)  Hindsight bias 
A)  Ingroup homogeneity 
B)  Xenocentrism 
C)  Ingroup favoritism 
D)  The black sheep effect 
E)  Hindsight bias

Question 14

Which of the following statements is true with regard to the punctuated-equilibrium model of group development?

Accepted Answer

A)  It applies to all permanent work groups. 
B)  It follows the five stages of forming, storming, norming, performing, and adjourning. 
C)  It does not consider the changes in patterns of group activities in response to deadlines and time constraints. 
D)  It involves the two strategies of groupthink and groupshift to break out of the phases of inertia. 
E)  It characterizes groups as exhibiting long periods of inertia interspersed with brief revolutionary changes. 
A)  It applies to all permanent work groups. 
B)  It follows the five stages of forming, storming, norming, performing, and adjourning. 
C)  It does not consider the changes in patterns of group activities in response to deadlines and time constraints. 
D)  It involves the two strategies of groupthink and groupshift to break out of the phases of inertia. 
E)  It characterizes groups as exhibiting long periods of inertia interspersed with brief revolutionary changes.

Question 15

Discuss the advantages and disadvantages of group decisions as compared to individual decisions.

Accepted Answer

As compared to individuals, groups gener

Question 16

Which of the following statements is true regarding the effect of status on conformity pressure?

Accepted Answer

A)  High-status individuals are often given less freedom to deviate from norms than are other group members. 
B)  People in high-status jobs have especially negative reactions to social pressure exerted by people in low-status jobs. 
C)  Lower-status people are better able to resist conformity pressures than their high-status peers. 
D)  Groups exert equal conformity pressure on all individuals regardless of their status. 
E)  Compared to high-status members, low-status members are given a wider range of discretion as long as their activities aren't severely detrimental to group goal achievement. 
A)  High-status individuals are often given less freedom to deviate from norms than are other group members. 
B)  People in high-status jobs have especially negative reactions to social pressure exerted by people in low-status jobs. 
C)  Lower-status people are better able to resist conformity pressures than their high-status peers. 
D)  Groups exert equal conformity pressure on all individuals regardless of their status. 
E)  Compared to high-status members, low-status members are given a wider range of discretion as long as their activities aren't severely detrimental to group goal achievement.

Question 17

Explain group polarization.

Accepted Answer

We can view group polarization as a spec

Question 18

Joe Sullivan and Mark Holland, members of the top management at EuAir, a European airlines, were preparing for a meeting to discuss strategies to combat the recent rise in fuel prices. Before the meeting began, Joe and Mark were discussing how oil prices significantly impact the health of the world economy. Joe spoke of how higher oil prices since 1999, partly the result of OPEC supply management policies, contributed to the global economic downturn in 2000-2001 and have not been stable since. Mark agreed but added that the right kind of strategy could help them overcome this challenge, and that they could even use the situation to hike fares and generate additional revenues. Which of the following statements, if true, would denote the occurrence of groupshift in Mark's opinions during the meeting?

Accepted Answer

A)  Mark thought that EuAir should suspend some of its less profitable flights in the short run in favor of the routes that have greater demand among consumers. 
B)  Mark proposed that this was an opportunity for EuAir to use its brand name effectively and diversify into other products and services. 
C)  Mark agreed with Joe's opinion that providing the best service possible, even if it meant incurring a loss in the short run, would be the best strategy. 
D)  Mark proposed that the prices be hiked and additional customer service measures be included so costumers have the best experience flying with EuAir. 
E)  Mark encouraged the top-management team to consider laying off surplus employees and rightsizing EuAir to enhance its efficiency and lower costs. 
A)  Mark thought that EuAir should suspend some of its less profitable flights in the short run in favor of the routes that have greater demand among consumers. 
B)  Mark proposed that this was an opportunity for EuAir to use its brand name effectively and diversify into other products and services. 
C)  Mark agreed with Joe's opinion that providing the best service possible, even if it meant incurring a loss in the short run, would be the best strategy. 
D)  Mark proposed that the prices be hiked and additional customer service measures be included so costumers have the best experience flying with EuAir. 
E)  Mark encouraged the top-management team to consider laying off surplus employees and rightsizing EuAir to enhance its efficiency and lower costs.

Question 19

An informal group is characterized by the ________.

Accepted Answer

A)  stipulation of expected behaviors by the organization 
B)  predetermined designation of tasks of members 
C)  pursuit of particular organizational goals 
D)  fulfillment of the need for social contact 
E)  creation of timelines and rationale 
A)  stipulation of expected behaviors by the organization 
B)  predetermined designation of tasks of members 
C)  pursuit of particular organizational goals 
D)  fulfillment of the need for social contact 
E)  creation of timelines and rationale

Question 20

The important groups to which an individual belongs or hopes to belong are known as ________ groups.

Accepted Answer

A)  interacting 
B)  reference 
C)  organizational 
D)  control 
E)  nominal 
A)  interacting 
B)  reference 
C)  organizational 
D)  control 
E)  nominal

Role perception indicates our view of how we are supposed to act in a given situation.

Which of the following terms best represents voluntary actions that violate significant organizational norms and, in doing so, threaten the well-being of the organization or its members?

In the context of the social identity theory, people have ________ to the failure or success of group members.

Research consistently shows that a group in a brainstorming session generates more ideas than individuals working alone.

When ________ is of importance in decision making, group decisions are preferred to individual decisions.

Which of the following represents the third action in the group development process of a temporary group?

Which of the following steps can be taken by a manager to minimize groupthink?

According to status characteristics theory, which of the following factors does not determine status?

Discuss effectiveness and efficiency in the context of group decision making.

Role perception is defined as ________.

How can social loafing be prevented?

A group's last meeting is usually characterized by a great deal of inactivity.

________ is defined as the tendency to see members of the group of which we are a part of as better than other people.

Which of the following statements is true with regard to the punctuated-equilibrium model of group development?

Discuss the advantages and disadvantages of group decisions as compared to individual decisions.

Which of the following statements is true regarding the effect of status on conformity pressure?

Explain group polarization.

An informal group is characterized by the ________.

The important groups to which an individual belongs or hopes to belong are known as ________ groups.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 9: Foundations of Group Behavior

Role perception indicates our view of how we are supposed to act in a given situation.

Which of the following terms best represents voluntary actions that violate significant organizational norms and, in doing so, threaten the well-being of the organization or its members?

In the context of the social identity theory, people have ________ to the failure or success of group members.

Research consistently shows that a group in a brainstorming session generates more ideas than individuals working alone.

When ________ is of importance in decision making, group decisions are preferred to individual decisions.

Which of the following represents the third action in the group development process of a temporary group?

Which of the following steps can be taken by a manager to minimize groupthink?

According to status characteristics theory, which of the following factors does not determine status?

Discuss effectiveness and efficiency in the context of group decision making.

Role perception is defined as ________.

How can social loafing be prevented?

A group's last meeting is usually characterized by a great deal of inactivity.

________ is defined as the tendency to see members of the group of which we are a part of as better than other people.

Which of the following statements is true with regard to the punctuated-equilibrium model of group development?

Discuss the advantages and disadvantages of group decisions as compared to individual decisions.

Which of the following statements is true regarding the effect of status on conformity pressure?

Explain group polarization.

An informal group is characterized by the ________.

The important groups to which an individual belongs or hopes to belong are known as ________ groups.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters