Question 1

Which of the following statements is true regarding a work team?

Accepted Answer

A)  Work teams are rarely used in organizations today. 
B)  Work teams are generally less flexible than traditional departments. 
C)  Work teams generate positive synergy through coordinated effort. 
D)  Work teams are less responsive to changes in the internal and external environment of the company. 
E)  Work teams involve members of random and varied skill sets. 
A)  Work teams are rarely used in organizations today. 
B)  Work teams are generally less flexible than traditional departments. 
C)  Work teams generate positive synergy through coordinated effort. 
D)  Work teams are less responsive to changes in the internal and external environment of the company. 
E)  Work teams involve members of random and varied skill sets.

Question 2

________ are defined as organized mental representations of the key elements within a team's environment that team members share.

Accepted Answer

A)  Path-goal models 
B)  Task models 
C)  Mental models 
D)  Individual models 
E)  Specific models 
A)  Path-goal models 
B)  Task models 
C)  Mental models 
D)  Individual models 
E)  Specific models

Question 3

Using teams makes sense when the assignment involves independent tasks.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following will be useful in creating team players?

Accepted Answer

A)  technical training 
B)  academic training 
C)  job rotation 
D)  cross-training 
E)  negotiation training 
A)  technical training 
B)  academic training 
C)  job rotation 
D)  cross-training 
E)  negotiation training

Question 5

Which of the following is true with regard to the impact of diversity on team effectiveness?

Accepted Answer

A)  High levels of diversity among team members benefit the group from the stage of forming. 
B)  Race and gender diversity bear the highest positive impact on team performance. 
C)  Leadership has a negligible role to play in diverse teams because the members manage themselves autonomously. 
D)  Elements of diversity are undesirable as they interfere with team processes in the long run. 
E)  Cultural diversity serves as an asset for tasks that call for a variety of viewpoints once the team has worked out its differences. 
A)  High levels of diversity among team members benefit the group from the stage of forming. 
B)  Race and gender diversity bear the highest positive impact on team performance. 
C)  Leadership has a negligible role to play in diverse teams because the members manage themselves autonomously. 
D)  Elements of diversity are undesirable as they interfere with team processes in the long run. 
E)  Cultural diversity serves as an asset for tasks that call for a variety of viewpoints once the team has worked out its differences.

Question 6

The supervisors of the production division of one of the branches of Georgia Mills have been informed of some irregularities noticed in inventory of raw materials by some trusted subordinates. To get a clearer picture, the supervisors had a quick meeting with the subordinates who reported the matter over lunch. The subordinates recommended rotating the schedule of employees who account for the incoming and used up stock so as to pinpoint the defaulting employee. The supervisors agreed that this was a good strategy but admitted that the matter must be escalated to the production manager before such a change can be implemented. They followed up this meeting with subsequent sessions to evaluate how the change worked. The supervisors and subordinates form a(n) ________ team in this scenario.

Accepted Answer

A)  cross-functional 
B)  independent 
C)  problem-solving 
D)  virtual 
E)  self-managed 
A)  cross-functional 
B)  independent 
C)  problem-solving 
D)  virtual 
E)  self-managed

Question 7

________ teams are defined as groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

Accepted Answer

A)  Independent 
B)  Self-managed work 
C)  Cross-functional 
D)  Problem-solving 
E)  Traditional 
A)  Independent 
B)  Self-managed work 
C)  Cross-functional 
D)  Problem-solving 
E)  Traditional

Question 8

Leadership of multiteam systems is also much different than for standalone teams. While leadership of all teams affects team performance, a multiteam leader must both facilitate coordination between teams and lead each team.

Accepted Answer

A) True 
 B)False

Question 9

While discussing their marketing campaign for a new product, the members of the cross-functional team responsible for Carver Inc. realized that a couple of changes relating to their prior plan would be beneficial. The offer of a franchising that had earlier been brushed off by the company head was discussed thoroughly, and it was decided that it would be implemented on a trial basis initially and on full scale if found to work well. From the information provided, it can be concluded that this cross-functional team has a high degree of ________.

Accepted Answer

A)  demography 
B)  reflexivity 
C)  conformity 
D)  diversity 
E)  uncertainty 
A)  demography 
B)  reflexivity 
C)  conformity 
D)  diversity 
E)  uncertainty

Question 10

Team cohesion is higher in teams with female team leaders when teams are larger and more financially diverse.

Accepted Answer

A) True 
 B)False

Question 11

Problem-solving teams can ________.

Accepted Answer

A)  implement the recommended changes to resolve a problem 
B)  assume responsibility for the outcomes of a solution they implemented 
C)  provide recommendations after a discussion amongst department members 
D)  resolve problems of different departments in an organization simultaneously 
E)  combine the expertise of employees across different divisions and organizational levels 
A)  implement the recommended changes to resolve a problem 
B)  assume responsibility for the outcomes of a solution they implemented 
C)  provide recommendations after a discussion amongst department members 
D)  resolve problems of different departments in an organization simultaneously 
E)  combine the expertise of employees across different divisions and organizational levels

Question 12

Alberto's team is developing a database for the water pollution data of three cities. Before he begins on this intensive project, he wants to improve the team efficacy of his team. Which of the following actions can Alberto take to increase team efficacy before the project starts?

Accepted Answer

A)  plan a team outing for the team members 
B)  make sure that his team is not comprised of more than nine people 
C)  spend considerable time evaluating team members and allocating proper roles for each 
D)  provide client's software and database training for all the team members 
E)  create team goals that are very challenging 
A)  plan a team outing for the team members 
B)  make sure that his team is not comprised of more than nine people 
C)  spend considerable time evaluating team members and allocating proper roles for each 
D)  provide client's software and database training for all the team members 
E)  create team goals that are very challenging

Question 13

To foster positive team identity, managers should ________.

Accepted Answer

A)  create a climate of respect and inclusion 
B)  avoid the use of virtual teams 
C)  ignore individuals' specific skills and abilities 
D)  choose the individual with the best technical skills regardless of his or her ability to perform as a member of a team 
E)  use only team-based motivational tools 
A)  create a climate of respect and inclusion 
B)  avoid the use of virtual teams 
C)  ignore individuals' specific skills and abilities 
D)  choose the individual with the best technical skills regardless of his or her ability to perform as a member of a team 
E)  use only team-based motivational tools

Question 14

Virtual teams should be managed differently than face-to-face teams in an office, partially because virtual team members may not interact along traditional hierarchical patterns.

Accepted Answer

A) True 
 B)False

Question 15

What is a cross-functional team?

Accepted Answer

Cross-functional teams are made up of em

Question 16

The term team cohesion means members are emotionally attached to one another and motivated toward the team because of their attachment. Team cohesion is a useful tool to predict team outcomes.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following terms describes the degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service?

Accepted Answer

A)  social conformity 
B)  organizational value 
C)  organizational demography 
D)  diversity 
E)  organizational multiculturalism 
A)  social conformity 
B)  organizational value 
C)  organizational demography 
D)  diversity 
E)  organizational multiculturalism

Question 18

Specificity refers to the degree to which a team reflects on and adjusts its master plan when necessary.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following statements is true regarding a culturally diverse team?

Accepted Answer

A)  Elements of diversity do not interfere with team processes. 
B)  Culturally homogeneous teams have more difficulty learning to work with each other and solving problems than culturally heterogeneous teams. 
C)  Teams dominated with high cultural status individuals improve performance for every member. 
D)  Cultural diversity within a team is not advisable for those tasks that call for a variety of viewpoints. 
E)  Culturally diverse teams are more affected by surface-level diversity than by deep-level diversity. 
A)  Elements of diversity do not interfere with team processes. 
B)  Culturally homogeneous teams have more difficulty learning to work with each other and solving problems than culturally heterogeneous teams. 
C)  Teams dominated with high cultural status individuals improve performance for every member. 
D)  Cultural diversity within a team is not advisable for those tasks that call for a variety of viewpoints. 
E)  Culturally diverse teams are more affected by surface-level diversity than by deep-level diversity.

Question 20

With reference to the team effectiveness model, which of the following is one of the key components of an effective team, included under the category of contextual factors?

Accepted Answer

A)  team efficacy 
B)  climate of trust 
C)  common purpose 
D)  social loafing 
E)  specific goals 
A)  team efficacy 
B)  climate of trust 
C)  common purpose 
D)  social loafing 
E)  specific goals

Which of the following statements is true regarding a work team?

________ are defined as organized mental representations of the key elements within a team's environment that team members share.

Using teams makes sense when the assignment involves independent tasks.

Which of the following will be useful in creating team players?

Which of the following is true with regard to the impact of diversity on team effectiveness?

________ teams are defined as groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

Leadership of multiteam systems is also much different than for standalone teams. While leadership of all teams affects team performance, a multiteam leader must both facilitate coordination between teams and lead each team.

Team cohesion is higher in teams with female team leaders when teams are larger and more financially diverse.

Problem-solving teams can ________.

Alberto's team is developing a database for the water pollution data of three cities. Before he begins on this intensive project, he wants to improve the team efficacy of his team. Which of the following actions can Alberto take to increase team efficacy before the project starts?

To foster positive team identity, managers should ________.

Virtual teams should be managed differently than face-to-face teams in an office, partially because virtual team members may not interact along traditional hierarchical patterns.

What is a cross-functional team?

The term team cohesion means members are emotionally attached to one another and motivated toward the team because of their attachment. Team cohesion is a useful tool to predict team outcomes.

Which of the following terms describes the degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service?

Specificity refers to the degree to which a team reflects on and adjusts its master plan when necessary.

Which of the following statements is true regarding a culturally diverse team?

With reference to the team effectiveness model, which of the following is one of the key components of an effective team, included under the category of contextual factors?

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 10: Understanding Work Teams

Which of the following statements is true regarding a work team?

________ are defined as organized mental representations of the key elements within a team's environment that team members share.

Using teams makes sense when the assignment involves independent tasks.

Which of the following will be useful in creating team players?

Which of the following is true with regard to the impact of diversity on team effectiveness?

________ teams are defined as groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

Leadership of multiteam systems is also much different than for standalone teams. While leadership of all teams affects team performance, a multiteam leader must both facilitate coordination between teams and lead each team.

Team cohesion is higher in teams with female team leaders when teams are larger and more financially diverse.

Problem-solving teams can ________.

Alberto's team is developing a database for the water pollution data of three cities. Before he begins on this intensive project, he wants to improve the team efficacy of his team. Which of the following actions can Alberto take to increase team efficacy before the project starts?

To foster positive team identity, managers should ________.

Virtual teams should be managed differently than face-to-face teams in an office, partially because virtual team members may not interact along traditional hierarchical patterns.

What is a cross-functional team?

The term team cohesion means members are emotionally attached to one another and motivated toward the team because of their attachment. Team cohesion is a useful tool to predict team outcomes.

Which of the following terms describes the degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service?

Specificity refers to the degree to which a team reflects on and adjusts its master plan when necessary.

Which of the following statements is true regarding a culturally diverse team?

With reference to the team effectiveness model, which of the following is one of the key components of an effective team, included under the category of contextual factors?

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters