Question 1

Which of the following is most likely to increase team efficacy?

Accepted Answer

A)  providing vast and generic goals 
B)  helping the team achieve small successes 
C)  creating a team such that it has diverse members 
D)  ensuring that team goals are substantially difficult 
E)  reducing the number of members on a team drastically 
A)  providing vast and generic goals 
B)  helping the team achieve small successes 
C)  creating a team such that it has diverse members 
D)  ensuring that team goals are substantially difficult 
E)  reducing the number of members on a team drastically

Question 2

Creating teams often means resisting the urge to hire the best talent no matter what.

Accepted Answer

A) True 
 B)False

Question 3

A team consists of employees from the same department who meet for a few hours each week to discuss ways of improving the work environment but they do not have the authority to unilaterally implement any of their suggestions. This is most likely to be a(n) ________ team.

Accepted Answer

A)  cross-functional 
B)  virtual 
C)  self-managed work 
D)  problem-solving 
E)  independent 
A)  cross-functional 
B)  virtual 
C)  self-managed work 
D)  problem-solving 
E)  independent

Question 4

A climate of trust among team members is a contextual factor relating to team effectiveness.

Accepted Answer

A) True 
 B)False

Question 5

There is some evidence that suggests that teams high in ________ tend to be better able to adapt to conflicting plans and goals among team members.

Accepted Answer

A)  efficacy 
B)  conformity 
C)  identity 
D)  reflexivity 
E)  social loafing 
A)  efficacy 
B)  conformity 
C)  identity 
D)  reflexivity 
E)  social loafing

Question 6

The goal of a work group is to share information.

Accepted Answer

A) True 
 B)False

Question 7

Nancy is a part of a group at work that stresses collective goals and performance. Nancy is amazed at how well the members of the team use their skills to benefit themselves and their team members. Whenever a problem arises, the team, as a whole, works to provide reasons and solutions. She enjoys working in this group as there is a lot of positive energy. This group that Nancy is a part of is a work group.

Accepted Answer

A) True 
 B)False

Question 8

A software development firm has witnessed substantial growth and seeks to expand and reorganize its structure to meet the demands from clients in a better manner. HR has been given a clear directive that one of the major criteria for selection of recruits would be the candidate's ability to function as a team player. This is because the company is revamping all its major functions from the traditional departmental model to an arrangement of flexible teams. Joe Sanchez, one of the firm's oldest and most experienced employees, has demonstrated considerable ability in developing the best programs, but he prefers to work alone. The company does not wish to lose resources like Sanchez and others who lack the ability to work in groups, but teamwork is essential to its reorganization. Which of the following strategies will help rectify this problem?

Accepted Answer

A)  encouraging the formation of more diverse teams 
B)  informing all employees that ability to work in teams will be a major determinant for promotions and bonuses 
C)  increasing the size of teams so the contribution of people like Joe will not affect team performance overall 
D)  applying merit-based compensation systems instead of gainsharing 
E)  encouraging employees like Joe to work more independently 
A)  encouraging the formation of more diverse teams 
B)  informing all employees that ability to work in teams will be a major determinant for promotions and bonuses 
C)  increasing the size of teams so the contribution of people like Joe will not affect team performance overall 
D)  applying merit-based compensation systems instead of gainsharing 
E)  encouraging employees like Joe to work more independently

Question 9

The current popularity of teams can be attributed to the fact that ________.

Accepted Answer

A)  they outperform individuals 
B)  they represent a better way to use employee talents 
C)  they reduce the need for coordination and supervision 
D)  they aid in the performance of simple tasks that do not require diverse inputs 
E)  they strengthen the worth of individual team players over the team 
A)  they outperform individuals 
B)  they represent a better way to use employee talents 
C)  they reduce the need for coordination and supervision 
D)  they aid in the performance of simple tasks that do not require diverse inputs 
E)  they strengthen the worth of individual team players over the team

Question 10

Compare the role of a leader in (a) a self-managed team, (b) a multiteam, and (c) a diverse team.

Accepted Answer

a) Self-managed work teams are groups of

Question 11

Which of the following is desirable when a crucial project is delegated to a virtual team?

Accepted Answer

A)  encouraging less interaction among members so they completely focus on the project 
B)  avoiding publicity of the team's progress and success in the organization 
C)  promoting a sense of independence over group spirit to encourage competition 
D)  engaging in close monitoring of the work being done by the team throughout the project 
E)  discouraging the sharing of unique information as it benefits some employees unfairly 
A)  encouraging less interaction among members so they completely focus on the project 
B)  avoiding publicity of the team's progress and success in the organization 
C)  promoting a sense of independence over group spirit to encourage competition 
D)  engaging in close monitoring of the work being done by the team throughout the project 
E)  discouraging the sharing of unique information as it benefits some employees unfairly

Question 12

Which of the following must be avoided if one wants to create and maintain an effective team?

Accepted Answer

A)  task conflicts 
B)  reflexivity 
C)  specific goals 
D)  relationship conflicts 
E)  congruent mental models 
A)  task conflicts 
B)  reflexivity 
C)  specific goals 
D)  relationship conflicts 
E)  congruent mental models

Question 13

Work should be performed by an individual if ________.

Accepted Answer

A)  the work is complex and requires different perspectives 
B)  the work creates a common purpose or set of goals for the people in the group that is more than the aggregate of individual goals 
C)  the work is simple and does not require diverse input 
D)  several tasks that are interdependent are to be performed for completing the work 
E)  performing the work requires learning a new technology or understanding a new system 
A)  the work is complex and requires different perspectives 
B)  the work creates a common purpose or set of goals for the people in the group that is more than the aggregate of individual goals 
C)  the work is simple and does not require diverse input 
D)  several tasks that are interdependent are to be performed for completing the work 
E)  performing the work requires learning a new technology or understanding a new system

Question 14

GoAir, a low-cost airline, has created a team made up of employees from production, planning, quality control, tooling, design engineering, and information systems to automate the company's C-17 program. This team is most likely to be an example of a ________ team.

Accepted Answer

A)  command 
B)  cross-functional 
C)  self-managed work 
D)  problem-solving 
E)  task 
A)  command 
B)  cross-functional 
C)  self-managed work 
D)  problem-solving 
E)  task

Question 15

Jason Jones has been asked to assemble an eight-member self-managed work team of experienced employees to work on a project that combines the functional areas of research, production, marketing, and distribution. Jason is apprehensive about managing a team so large; he knows from prior experience that larger teams do not always result in greater productivity. Jason has also been informed by the management that this team is being established as the project must progress according to the predetermined timeline. The work lagging behind by one division will cause a cumulative delay in all the successive stages of the project's execution. Which of the following measures, if adopted by Jason, would best ensure that the team members are working efficiently?

Accepted Answer

A)  implementing a training program to provide the team members with the necessary technical and human relations skills for the project 
B)  discouraging team members from restricting themselves to their own functional areas by experimenting with and learning the jobs done by other members of the team 
C)  instructing the team members to finalize the plan for the project right at the beginning and ensuring that it is implemented without any changes 
D)  assigning the specific tasks of the project to each team member by keeping in mind their preferences and abilities 
E)  implementing a group-based incentive he has planned for this team 
A)  implementing a training program to provide the team members with the necessary technical and human relations skills for the project 
B)  discouraging team members from restricting themselves to their own functional areas by experimenting with and learning the jobs done by other members of the team 
C)  instructing the team members to finalize the plan for the project right at the beginning and ensuring that it is implemented without any changes 
D)  assigning the specific tasks of the project to each team member by keeping in mind their preferences and abilities 
E)  implementing a group-based incentive he has planned for this team

Question 16

Jean Wills, a trainer with Leverage Inc., is infuriated because the conference hall that she had booked for her morning session with a new batch of trainees will be occupied by the HR team for the day. Jean feels that the company only superficially commits to training and that it is not a priority as this lack of facilities for training is a recurring phenomenon. Recently, she had asked the HR department to supply printed copies of her material for the orientation and training modules to the new trainees, and HR refused, saying the soft copies available on the systems would suffice. Which of the following contextual areas is the source of problem between the training department and the HR department in this scenario?

Accepted Answer

A)  performance evaluation 
B)  reward systems 
C)  adequate resources 
D)  leadership 
E)  structure 
A)  performance evaluation 
B)  reward systems 
C)  adequate resources 
D)  leadership 
E)  structure

Question 17

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

Accepted Answer

Virtual teams may suffer from less socia

Question 18

Discuss the effect of team size on effectiveness of teams.

Accepted Answer

Generally speaking, the most effective t

Question 19

A team that has a good plan but is also willing to adjust its master plan and adapt when conditions call for it demonstrates high ________, an important variable in successful team processes.

Accepted Answer

A)  goal specificity 
B)  goal congruency 
C)  conformity 
D)  diversity 
E)  reflexivity 
A)  goal specificity 
B)  goal congruency 
C)  conformity 
D)  diversity 
E)  reflexivity

Question 20

The controller role in a team is responsible for ________.

Accepted Answer

A)  initiating creative ideas 
B)  examining details and enforcing rules 
C)  offering insightful analysis of options 
D)  coordinating and integrating group tasks 
E)  providing directions and following up with implementation 
A)  initiating creative ideas 
B)  examining details and enforcing rules 
C)  offering insightful analysis of options 
D)  coordinating and integrating group tasks 
E)  providing directions and following up with implementation

Which of the following is most likely to increase team efficacy?

Creating teams often means resisting the urge to hire the best talent no matter what.

A team consists of employees from the same department who meet for a few hours each week to discuss ways of improving the work environment but they do not have the authority to unilaterally implement any of their suggestions. This is most likely to be a(n) ________ team.

A climate of trust among team members is a contextual factor relating to team effectiveness.

There is some evidence that suggests that teams high in ________ tend to be better able to adapt to conflicting plans and goals among team members.

The goal of a work group is to share information.

The current popularity of teams can be attributed to the fact that ________.

Compare the role of a leader in (a) a self-managed team, (b) a multiteam, and (c) a diverse team.

Which of the following is desirable when a crucial project is delegated to a virtual team?

Which of the following must be avoided if one wants to create and maintain an effective team?

Work should be performed by an individual if ________.

GoAir, a low-cost airline, has created a team made up of employees from production, planning, quality control, tooling, design engineering, and information systems to automate the company's C-17 program. This team is most likely to be an example of a ________ team.

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

Discuss the effect of team size on effectiveness of teams.

A team that has a good plan but is also willing to adjust its master plan and adapt when conditions call for it demonstrates high ________, an important variable in successful team processes.

The controller role in a team is responsible for ________.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 10: Understanding Work Teams

Which of the following is most likely to increase team efficacy?

Creating teams often means resisting the urge to hire the best talent no matter what.

A team consists of employees from the same department who meet for a few hours each week to discuss ways of improving the work environment but they do not have the authority to unilaterally implement any of their suggestions. This is most likely to be a(n) ________ team.

A climate of trust among team members is a contextual factor relating to team effectiveness.

There is some evidence that suggests that teams high in ________ tend to be better able to adapt to conflicting plans and goals among team members.

The goal of a work group is to share information.

The current popularity of teams can be attributed to the fact that ________.

Compare the role of a leader in (a) a self-managed team, (b) a multiteam, and (c) a diverse team.

Which of the following is desirable when a crucial project is delegated to a virtual team?

Which of the following must be avoided if one wants to create and maintain an effective team?

Work should be performed by an individual if ________.

GoAir, a low-cost airline, has created a team made up of employees from production, planning, quality control, tooling, design engineering, and information systems to automate the company's C-17 program. This team is most likely to be an example of a ________ team.

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

Discuss the effect of team size on effectiveness of teams.

A team that has a good plan but is also willing to adjust its master plan and adapt when conditions call for it demonstrates high ________, an important variable in successful team processes.

The controller role in a team is responsible for ________.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters