Question 1

Which of the following statements best defines a work group?

Accepted Answer

A)  A work group performs at a level greater than the sum of its inputs from individual members. 
B)  A work group interacts primarily to share information, rather than to engage in work that requires joint effort. 
C)  A work group consists of members who work together and generate positive synergy through coordinated effort. 
D)  A work group consists of members having complementary skills that are applied in a coordinated fashion to the task at hand. 
E)  A work group involves individual and mutual accountability regarding results and outcomes. 
A)  A work group performs at a level greater than the sum of its inputs from individual members. 
B)  A work group interacts primarily to share information, rather than to engage in work that requires joint effort. 
C)  A work group consists of members who work together and generate positive synergy through coordinated effort. 
D)  A work group consists of members having complementary skills that are applied in a coordinated fashion to the task at hand. 
E)  A work group involves individual and mutual accountability regarding results and outcomes.

Question 2

Which of the following types of teams allows for collaboration between team members who are physically dispersed?

Accepted Answer

A)  problem-solving teams 
B)  self-managed work teams 
C)  task teams 
D)  virtual teams 
E)  command teams 
A)  problem-solving teams 
B)  self-managed work teams 
C)  task teams 
D)  virtual teams 
E)  command teams

Question 3

In self-managed teams, supervisory positions may be eliminated.

Accepted Answer

A) True 
 B)False

Question 4

The adviser role in a team is responsible for ________.

Accepted Answer

A)  providing structure 
B)  fighting external battles 
C)  offering insightful analysis of options 
D)  coordinating and integrating group tasks 
E)  encouraging the search for more information 
A)  providing structure 
B)  fighting external battles 
C)  offering insightful analysis of options 
D)  coordinating and integrating group tasks 
E)  encouraging the search for more information

Question 5

Which of the following statements is true regarding the size of teams?

Accepted Answer

A)  The most effective teams have twelve to fifteen members. 
B)  When teams have excess members, cohesiveness declines. 
C)  As team size increases, social loafing decreases. 
D)  When teams have excess members, mutual accountability increases. 
E)  Members of large teams coordinate work better when pressed for time. 
A)  The most effective teams have twelve to fifteen members. 
B)  When teams have excess members, cohesiveness declines. 
C)  As team size increases, social loafing decreases. 
D)  When teams have excess members, mutual accountability increases. 
E)  Members of large teams coordinate work better when pressed for time.

Question 6

Individuals who normally function in action teams are unlikely to share mental models.

Accepted Answer

A) True 
 B)False

Question 7

Teams are an effective way to democratize organizations and increase employee involvement.

Accepted Answer

A) True 
 B)False

Question 8

What is the relationship between task conflicts and reflexivity among team members?

Accepted Answer

When teams are performing nonroutine act

Question 9

What is organizational demography? What is its significance?

Accepted Answer

The degree to which members of a work un

Question 10

Which of the following statements is true regarding a cross-functional team?

Accepted Answer

A)  A cross-functional team is made up of employees from different hierarchical levels. 
B)  A cross-functional team is made up of employees from the same department. 
C)  Cross-functional teams have decreased in popularity in the last few decades. 
D)  In the case of a cross-functional team, the early stages of development are typically very short. 
E)  Cross-functional teams are used for developing new ideas and coordinating complex projects. 
A)  A cross-functional team is made up of employees from different hierarchical levels. 
B)  A cross-functional team is made up of employees from the same department. 
C)  Cross-functional teams have decreased in popularity in the last few decades. 
D)  In the case of a cross-functional team, the early stages of development are typically very short. 
E)  Cross-functional teams are used for developing new ideas and coordinating complex projects.

Question 11

Work groups are characterized by ________.

Accepted Answer

A)  the emphasis on generating positive synergy 
B)  the goal of sharing information among members 
C)  the mutual and team-based accountability for results 
D)  the need to attain collective performance 
E)  the availability of complementary skill sets 
A)  the emphasis on generating positive synergy 
B)  the goal of sharing information among members 
C)  the mutual and team-based accountability for results 
D)  the need to attain collective performance 
E)  the availability of complementary skill sets

Question 12

How do mental models contribute to task conflicts?

Accepted Answer

Effective teams share accurate mental mo

Question 13

________ illustrates a process loss from using teams.

Accepted Answer

A)  Organizational demography 
B)  Role conflict 
C)  Social loafing 
D)  Multitasking 
E)  Profit-sharing 
A)  Organizational demography 
B)  Role conflict 
C)  Social loafing 
D)  Multitasking 
E)  Profit-sharing

Question 14

To retain its edge in the organic health food market, Natura has established a high-priority team comprised of senior executives from the company's production, marketing, and research divisions. These employees work together closely to study consumer attitudes about organic health foods and come up with a closely monitored development and marketing strategy for new products. This ensures that each division is informed of the specific needs, timelines, and expected outcomes of the strategy. It also makes Natura a company that adapts to changes in market trends swiftly. The team Natura uses here is of the ________ type.

Accepted Answer

A)  problem-solving 
B)  self-managed work 
C)  cross-functional 
D)  traditional 
E)  departmental 
A)  problem-solving 
B)  self-managed work 
C)  cross-functional 
D)  traditional 
E)  departmental

Question 15

Which of the following is true with regard to use of individuals and teams?

Accepted Answer

A)  Teams and individuals can be used interchangeably for all kinds of jobs without any significant impact seen on effectiveness. 
B)  Teamwork requires less time and resources when compared to individual work. 
C)  Individuals have increased communication, supervision, and conflict-management demands when compared to teams. 
D)  Individuals are bound by a collective common purpose that is organizationally determined, and this typically reduces their performance. 
E)  Task complexity and requirement of different perspectives must be used as criteria when assigning work to teams over individuals and vice versa. 
A)  Teams and individuals can be used interchangeably for all kinds of jobs without any significant impact seen on effectiveness. 
B)  Teamwork requires less time and resources when compared to individual work. 
C)  Individuals have increased communication, supervision, and conflict-management demands when compared to teams. 
D)  Individuals are bound by a collective common purpose that is organizationally determined, and this typically reduces their performance. 
E)  Task complexity and requirement of different perspectives must be used as criteria when assigning work to teams over individuals and vice versa.

Question 16

What is meant by member preferences? How can it be altered?

Accepted Answer

All employees do not enjoy working in te

Question 17

How does a climate of trust improve effectiveness of teams?

Accepted Answer

Interpersonal trust among team members f

Question 18

People scoring high on ________ are valuable in teams because they're good at backing up fellow team members and at sensing when their support is truly needed.

Accepted Answer

A)  conscientiousness 
B)  positivity 
C)  emotional stability 
D)  agreeableness 
E)  openness to experience 
A)  conscientiousness 
B)  positivity 
C)  emotional stability 
D)  agreeableness 
E)  openness to experience

Question 19

Discuss the difference between a work group and a work team.

Accepted Answer

A work group is a group that interacts p

Question 20

Problem-solving teams discuss a problem, generate potential solutions, and implement them successfully.

Accepted Answer

A) True 
 B)False

Which of the following statements best defines a work group?

Which of the following types of teams allows for collaboration between team members who are physically dispersed?

In self-managed teams, supervisory positions may be eliminated.

The adviser role in a team is responsible for ________.

Which of the following statements is true regarding the size of teams?

Individuals who normally function in action teams are unlikely to share mental models.

Teams are an effective way to democratize organizations and increase employee involvement.

What is the relationship between task conflicts and reflexivity among team members?

What is organizational demography? What is its significance?

Which of the following statements is true regarding a cross-functional team?

Work groups are characterized by ________.

How do mental models contribute to task conflicts?

________ illustrates a process loss from using teams.

Which of the following is true with regard to use of individuals and teams?

What is meant by member preferences? How can it be altered?

How does a climate of trust improve effectiveness of teams?

People scoring high on ________ are valuable in teams because they're good at backing up fellow team members and at sensing when their support is truly needed.

Discuss the difference between a work group and a work team.

Problem-solving teams discuss a problem, generate potential solutions, and implement them successfully.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 10: Understanding Work Teams

Which of the following statements best defines a work group?

Which of the following types of teams allows for collaboration between team members who are physically dispersed?

In self-managed teams, supervisory positions may be eliminated.

The adviser role in a team is responsible for ________.

Which of the following statements is true regarding the size of teams?

Individuals who normally function in action teams are unlikely to share mental models.

Teams are an effective way to democratize organizations and increase employee involvement.

What is the relationship between task conflicts and reflexivity among team members?

What is organizational demography? What is its significance?

Which of the following statements is true regarding a cross-functional team?

Work groups are characterized by ________.

How do mental models contribute to task conflicts?

________ illustrates a process loss from using teams.

Which of the following is true with regard to use of individuals and teams?

What is meant by member preferences? How can it be altered?

How does a climate of trust improve effectiveness of teams?

People scoring high on ________ are valuable in teams because they're good at backing up fellow team members and at sensing when their support is truly needed.

Discuss the difference between a work group and a work team.

Problem-solving teams discuss a problem, generate potential solutions, and implement them successfully.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters