Exam 12: Managing Systems Support and Security

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Risk ____ measures risk likelihood and impact.

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The ____ is responsible for assigning maintenance tasks to individuals or to a maintenance team.

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____ prevents unauthorized users from creating, modifying, or deleting information.

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  -As shown in the accompanying figure, ____ when it becomes clear that the company plans to replace the system. -As shown in the accompanying figure, ____ when it becomes clear that the company plans to replace the system.

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  -Adaptive maintenance ____. -Adaptive maintenance ____.

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Using a release methodology increases the documentation burden. _________________________

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____________________ means that in normal operating conditions, any transaction that occurs on the primary system must automatically be mirrored to the hot site.

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As enterprise-wide information systems grow more complex, configuration management becomes less and less useful.

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Risk ____ analyzes the organization's assets, threats, and vulnerabilities.

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MATCHING Identify the letter of the choice that best matches the phrase or definition. a.private key encryption f.transference b.public key encryption g.attack c.CIA h.security d.threat i.CM e.mitigation j.software reengineering -A process for controlling changes in system requirements during software development.

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When network traffic is encrypted, it is invisible and its content and purpose are masked. _________________________

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Although the procedures for corrective maintenance and adaptive maintenance are alike, minor corrective maintenance requires more IT department resources than minor adaptive maintenance.

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Commercial software suppliers provide maintenance releases, often called ____________________.

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The main objective of user training is to show users how to become service desk staff members.

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Successful, robust systems often need the most support because users want to learn the features, try all the capabilities, and discover how the system can help them perform their business functions.

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____ means examining the whole in order to learn about the individual elements.

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The ____ describes the system at the beginning of system operation and includes the results of performance and acceptance tests for the operational system.

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Configuration management is sometimes referred to as change control.

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Both adaptive and perfective maintenance activities decrease in a dynamic business environment. _________________________

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MATCHING Identify the letter of the choice that best matches the phrase or definition. a.private key encryption f.transference b.public key encryption g.attack c.CIA h.security d.threat i.CM e.mitigation j.software reengineering -In risk control, this shifts the risk to another asset or party.

(Short Answer)
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