Exam 5: Planning and Decision Making

In the context of group decision making, which of the following is a difference between the nominal group technique (NGT) and the Delphi technique?

A drawback of planning is that it:

Lancencus, a software company, plans to double its workforce in the next 10 years. To achieve this goal, the human resources manager of the company sets a target to increase the company workforce by 20% each year. In this scenario, Lancencus's plan to double its workforce in the next 10 years is an example of a _____.

In the context of strategic planning, once a strategic objective has been accomplished, a new one should be chosen.

In the Delphi technique, panel members need to be brought together in one place.

The chief financial officer of Benjampt, a manufacturing company, disagrees with the rest of the senior managers about the renewal of the company's manufacturing license. They have conflicting interests because of their different career experiences. However, they are willing to weigh their opinions and arrive at the best possible solution. In this scenario, the conflict among the senior members best exemplifies _____.

_____ occurs when a group member must wait to share an idea because another member is presenting an idea to the group.

Chris is part of the top management of a bank. He formulates a plan on how the bank will deal with its competitors and serve its customers for the next five years. In this scenario, Chris has most likely contributed to developing the bank's _____.

Which of the following is a decision-making method that can be used to create c-type conflict by assigning an individual or a subgroup the role of critic?

_____ is a decision-making method in which members of a panel of experts respond to questions and to each other until reaching agreement on an issue.

Barromt Bank has applied for a certification and has weekly inspections until it is granted the certification. To get positive feedback for the upcoming weekly inspection, the employees of Barromt Bank are finishing their pending work. In this scenario, the employees of Barromt Bank are most likely working toward a _____ by finishing work for the weekly inspection.

The team leaders in the production department at Virginiastalk, an automobile manufacturer, follow standing plans that specify the detailed steps they are expected to follow when an export order gets canceled. Given this information, the standing plans in this scenario can be referred to as _____.

Jimmy is the sales manager of, Packaday, a packaging and shipping company. He has created a plan that will increase Packaday's customer base by 2.5 percent in the next two months. In this scenario, Jimmy has set a _____.

In the context of rational decision making, which of the following is a difference between absolute comparisons and relative comparisons?

The senior managers of Clockence, a clock manufacturing company, have a disagreement about the quantity of inventory to be allotted to each production team. Each of them views the problem differently, but they are willing to discuss it and arrive at the best possible solution. In this scenario, the conflict among the senior managers at Clockence best exemplifies _____.

_____ refers to the emotional reactions that can occur when disagreements become personal rather than professional.

At a canning factory, employees are strictly instructed to wear a uniform while working around the canning machines. Which of the following kinds of standing plans is exemplified in this scenario?

Which of the following is a disadvantage of planning?

Plastbolt, a company that manufactures and supplies plastic bottles, wants to acquire a smaller company. It plans to invest in two smaller plastic manufacturing companies and buy the one that it finds yields better returns. In this scenario, Plastbolt is most likely using _____.

In the context of planning from top to bottom, the top management is responsible for developing _____.