Question 1

Most Mexican businesses have

Accepted Answer

A) a decentralized structure incorporating participative management practices. 
B) a monochronic orientation. 
C) low power distance orientation. 
D) a rigid hierarchy where power is centralized in the person at the top. 
A) a decentralized structure incorporating participative management practices. 
B) a monochronic orientation. 
C) low power distance orientation. 
D) a rigid hierarchy where power is centralized in the person at the top. D

Question 2

Briefly discuss how the environmental context might affect a culture's management practices.

Accepted Answer

A culture's perspective on nature often translates into its organizational practices.Paralleling their culture's attitude toward nature,some organizations believe they can control market forces and create new markets where none exist.Others attempt a balancing act with the market,sometimes trying to influence it and at other times adjusting to its fluctuations.Still others believe that the market is in control and that they simply react to it.For example,some cultures see themselves as controlled by external forces (e.g.,nature,the marketplace).In such cultures incentive programs designed to motivate employees may fail because they consider market changes to be natural and arbitrary.To them,it makes no sense to attribute blame or lack of incentive to those who are caught in a market downturn.Moreover,it makes even less sense to reward those who have the fortune of being in a market upturn.

Question 3

Many Japanese corporations encourage women employees to marry male employees because

Accepted Answer

A) the company can then implement their anti-nepotism policies forcing the women to retire. 
B) the majority of Japanese businessmen are too highly paid. 
C) they can legally pay them less,thereby saving money. 
D) Japan's constitution requires it. 
A) the company can then implement their anti-nepotism policies forcing the women to retire. 
B) the majority of Japanese businessmen are too highly paid. 
C) they can legally pay them less,thereby saving money. 
D) Japan's constitution requires it. A

Question 4

Generally,Mexican workers do not wish to call attention to themselves for outperforming a coworker.

Accepted Answer

A) True 
 B)False

Question 5

In Japanese companies,the primary purpose of taiso is

Accepted Answer

A) to foster physical fitness. 
B) to get employees to engage in coordinated activity. 
C) to punish less productive workers. 
D) to reward productive workers. 
A) to foster physical fitness. 
B) to get employees to engage in coordinated activity. 
C) to punish less productive workers. 
D) to reward productive workers.

Question 6

In Chinese management,the manager is expected to make decisions on behalf of the entire group.The idea of open communication between managers and workers is not only unheard of but thought of as peculiar.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following managerial traits was endorsed by most Japanese managers?

Accepted Answer

A) ability to delegate 
B) states expectations 
C) good speaker 
D) monitors employees 
A) ability to delegate 
B) states expectations 
C) good speaker 
D) monitors employees

Question 8

The most prominent feature of German culture that permeates into their organizations is

Accepted Answer

A) compartmentalization. 
B) polychronic time orientation. 
C) low power distance. 
D) collectivisim. 
A) compartmentalization. 
B) polychronic time orientation. 
C) low power distance. 
D) collectivisim.

Question 9

Unlike many U.S.or Japanese corporate conglomerates whose global market success is attributable to diversification,many German firms concentrate on specialization.

Accepted Answer

A) True 
 B)False

Question 10

Many Japanese organizations practice a seniority-based wage and promotion arrangement where employees are promoted and compensated based on the number of years they have served the organization.

Accepted Answer

A) True 
 B)False

Question 11

Compartmentalization is the most prominent structural feature of Mexican
culture-that is,that Mexicans have a tendency to isolate and divide many aspects of their lives into discrete,independent units.

Accepted Answer

A) True 
 B)False

Question 12

In Japan,indirect eye contact is a sign of

Accepted Answer

A) conflict. 
B) disrespect. 
C) concentration. 
D) deference. 
A) conflict. 
B) disrespect. 
C) concentration. 
D) deference.

Question 13

Within organizations,many Chinese workers see the manager as

Accepted Answer

A) a sort of father-like figure who makes decisions and expects obedience from the workers. 
B) a member of the Communist Party. 
C) an equal partner in the business. 
D) distrustful. 
A) a sort of father-like figure who makes decisions and expects obedience from the workers. 
B) a member of the Communist Party. 
C) an equal partner in the business. 
D) distrustful.

Question 14

China's Confucian heritage affects how Chinese will approach their business relationships.All relationships are seen as unequal,and one's ethics are directed toward observing these inequalities.

Accepted Answer

A) True 
 B)False

Question 15

German managers are known to be specialists for which a technical background is more typical than a formal education.

Accepted Answer

A) True 
 B)False

Question 16

Doors are an important cultural symbol to the Germans.

Accepted Answer

A) True 
 B)False

Question 17

China has now surpassed Germany as the largest exporter of

Accepted Answer

A) automobiles. 
B) beer and ale. 
C) agriculture. 
D) wool. 
A) automobiles. 
B) beer and ale. 
C) agriculture. 
D) wool.

Question 18

In comparison with US managers,Japanese managers use influence tactics that are

Accepted Answer

A) direct and concise. 
B) guilt oriented. 
C) subtle and indirect. 
D) punishment oriented. 
A) direct and concise. 
B) guilt oriented. 
C) subtle and indirect. 
D) punishment oriented.

Question 19

One of the most frustrating aspects for Americans doing business in Mexico is

Accepted Answer

A) the humidity. 
B) the Mexican perception of face. 
C) the Mexican perception of time. 
D) the hot weather. 
A) the humidity. 
B) the Mexican perception of face. 
C) the Mexican perception of time. 
D) the hot weather.

Question 20

Many German corporations concentrate on

Accepted Answer

A) diversification. 
B) specialization. 
C) utilization. 
D) simplification. 
A) diversification. 
B) specialization. 
C) utilization. 
D) simplification.

Most Mexican businesses have

Briefly discuss how the environmental context might affect a culture's management practices.

Many Japanese corporations encourage women employees to marry male employees because

Generally,Mexican workers do not wish to call attention to themselves for outperforming a coworker.

In Japanese companies,the primary purpose of taiso is

In Chinese management,the manager is expected to make decisions on behalf of the entire group.The idea of open communication between managers and workers is not only unheard of but thought of as peculiar.

Which of the following managerial traits was endorsed by most Japanese managers?

The most prominent feature of German culture that permeates into their organizations is

Unlike many U.S.or Japanese corporate conglomerates whose global market success is attributable to diversification,many German firms concentrate on specialization.

Many Japanese organizations practice a seniority-based wage and promotion arrangement where employees are promoted and compensated based on the number of years they have served the organization.

Compartmentalization is the most prominent structural feature of Mexican culture-that is,that Mexicans have a tendency to isolate and divide many aspects of their lives into discrete,independent units.

In Japan,indirect eye contact is a sign of

Within organizations,many Chinese workers see the manager as

China's Confucian heritage affects how Chinese will approach their business relationships.All relationships are seen as unequal,and one's ethics are directed toward observing these inequalities.

German managers are known to be specialists for which a technical background is more typical than a formal education.

Doors are an important cultural symbol to the Germans.

China has now surpassed Germany as the largest exporter of

In comparison with US managers,Japanese managers use influence tactics that are

One of the most frustrating aspects for Americans doing business in Mexico is

Many German corporations concentrate on

The Necessity of Intercultural Communication

The Cultural Context

The Microcultural Context

The Environmental Context

The Perceptual Context

The Sociorelational Context

The Verbal Code: Human Language

The Nonverbal Code

Developing Intercultural Relationships

Intercultural Conflict

Acculturation, Culture Shock, and Intercultural Competence

Filters

Exam 11: Intercultural Communication in Organizations

Most Mexican businesses have

Briefly discuss how the environmental context might affect a culture's management practices.

Many Japanese corporations encourage women employees to marry male employees because

Generally,Mexican workers do not wish to call attention to themselves for outperforming a coworker.

In Japanese companies,the primary purpose of taiso is

In Chinese management,the manager is expected to make decisions on behalf of the entire group.The idea of open communication between managers and workers is not only unheard of but thought of as peculiar.

Which of the following managerial traits was endorsed by most Japanese managers?

The most prominent feature of German culture that permeates into their organizations is

Unlike many U.S.or Japanese corporate conglomerates whose global market success is attributable to diversification,many German firms concentrate on specialization.

Many Japanese organizations practice a seniority-based wage and promotion arrangement where employees are promoted and compensated based on the number of years they have served the organization.

Compartmentalization is the most prominent structural feature of Mexican culture-that is,that Mexicans have a tendency to isolate and divide many aspects of their lives into discrete,independent units.

In Japan,indirect eye contact is a sign of

Within organizations,many Chinese workers see the manager as

China's Confucian heritage affects how Chinese will approach their business relationships.All relationships are seen as unequal,and one's ethics are directed toward observing these inequalities.

German managers are known to be specialists for which a technical background is more typical than a formal education.

Doors are an important cultural symbol to the Germans.

China has now surpassed Germany as the largest exporter of

In comparison with US managers,Japanese managers use influence tactics that are

One of the most frustrating aspects for Americans doing business in Mexico is

Many German corporations concentrate on

The Necessity of Intercultural Communication

The Cultural Context

The Microcultural Context

The Environmental Context

The Perceptual Context

The Sociorelational Context

The Verbal Code: Human Language

The Nonverbal Code

Developing Intercultural Relationships

Intercultural Conflict

Acculturation, Culture Shock, and Intercultural Competence

Filters