Question 1

Briefly discuss Broome's Model of Building a Culture of Peace Through Dialogue.

Accepted Answer

Dialogue makes possible sustained contact.Broome maintains that conflict is often ongoing because conflicting parties are segregated or have little contact with each other.To engage in dialogue,conflicting parties must come together and interact.Such contact,Broome asserts,can help the conflicting parties reduce uncertainty and become aware of each other's perspectives,which helps reduce hostility.Via dialogue,at least understanding the other's point of view becomes possible,which can then lead to a reduction of hostility.As conflicting parties engage in interaction and begin to reduce hostility,they can begin to develop respect for each other.Broome maintains that as members of each group begin to listen to each other and to understand each other's viewpoints,they will develop a degree of regard and respect for each other.Once again,Broome acknowledges that this does not necessitate agreement but at least can initiate the process of peaceful discussion rather than hostile confrontation.As peaceful discussion continues,interactants are more likely to engage in cooperative rather than competitive and hostile action.This,then,can lead to a culture of peace.

Question 2

During intercultural conflict,in general,individualists tend to

Accepted Answer

A) use more dominating styles than collectivists. 
B) use more integrative strategies than collectivists. 
C) use more avoiding styles than collectivists. 
D) use more obliging styles than collectivists. 
A) use more dominating styles than collectivists. 
B) use more integrative strategies than collectivists. 
C) use more avoiding styles than collectivists. 
D) use more obliging styles than collectivists. A

Question 3

Briefly discuss the fundamental components of the Intercultural Conflict Style (ICS)Inventory.

Accepted Answer

The dynamics of conflict revolve around two fundamental features of all conflict: disagreement and emotional reaction.Disagreement is the cognitive component of conflict.Emotional reaction is the affective component.Regardless of culture,people deal with disagreement either directly or indirectly and that they either openly express or restrain their emotional reactions to conflict.Thus,one's intercultural conflict style is defined by one's direct or indirect communication about disagreements and his or her emotionally expressive or emotionally restrained behaviors.An individual who approaches conflict directly but is emotionally restrained takes on a discussion conflict style.The person who is direct in his or her communication and is also emotionally expressive takes on an engagement style.When one communicates about conflict indirectly and without emotion,he or she takes on an accommodation style.Finally,the person who communicates indirectly about the disagreement but is emotionally expressive takes on a dynamic style.

Question 4

Which of the following is NOT a part of the micro level of Kim's Model of Intercultural Conflict?

Accepted Answer

A) Cognitive simplicity/rigidity 
B) In-group bias 
C) Insecurity/frustration 
D) Dialectal differences 
A) Cognitive simplicity/rigidity 
B) In-group bias 
C) Insecurity/frustration 
D) Dialectal differences

Question 5

The person who tries to balance both self-face and other-face needs takes on an accommodating style.

Accepted Answer

A) True 
 B)False

Question 6

A dominating communication conflict style is associated with

Accepted Answer

A) a high self-face concern and a low other-face concern. 
B) a high self-face concern and a high other-face concern. 
C) a low self-face concern and a low other-face concern. 
D) a low self-face concern and a high other-face concern. 
A) a high self-face concern and a low other-face concern. 
B) a high self-face concern and a high other-face concern. 
C) a low self-face concern and a low other-face concern. 
D) a low self-face concern and a high other-face concern.

Question 7

Research has shown that collectivists tend to prefer facework behaviors that defend the self-face or confront the other.

Accepted Answer

A) True 
 B)False

Question 8

Persons in low-context cultures,in general,prefer

Accepted Answer

A) direct communication about the conflict. 
B) indirect communication about the conflict. 
C) self-face communication about the conflict. 
D) other-face communication about the conflict. 
A) direct communication about the conflict. 
B) indirect communication about the conflict. 
C) self-face communication about the conflict. 
D) other-face communication about the conflict.

Question 9

During intercultural conflict,in general,collectivists tend to

Accepted Answer

A) use more integrating styles than individualists. 
B) use more dominating styles than individualists. 
C) use more accommodating styles than individualists. 
D) use more confrontational styles than individualists. 
A) use more integrating styles than individualists. 
B) use more dominating styles than individualists. 
C) use more accommodating styles than individualists. 
D) use more confrontational styles than individualists.

Question 10

In Kim's Model of Intercultural Conflict,the macro or societal level of intercultural conflict includes factors that probably are out of the control of the interactants.

Accepted Answer

A) True 
 B)False

Question 11

An obliging communication conflict style is associated with

Accepted Answer

A) a high self-face concern and a low other-face concern. 
B) a high self-face concern and a high other-face concern. 
C) a low self-face concern and a low other-face concern. 
D) a low self-face concern and a high other-face concern. 
A) a high self-face concern and a low other-face concern. 
B) a high self-face concern and a high other-face concern. 
C) a low self-face concern and a low other-face concern. 
D) a low self-face concern and a high other-face concern.

Question 12

Collectivists tend to prefer other-face strategies such as avoiding the conflict,seeking a third party,or giving in to the other.

Accepted Answer

A) True 
 B)False

Question 13

To the collectivist,conflict is closely related to the goals or outcomes.Conflict is "end" oriented,in that the collectivist seeks to achieve something.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following best defines facework?

Accepted Answer

A) The communicative strategies employed to manage one's own face or to support or challenge another's face. 
B) The communicative strategies employed to attack an opponent's dominant communication style. 
C) The communicative strategies employed to attack an opponent's integrating style. 
D) The communicative strategies employed to define one's face. 
A) The communicative strategies employed to manage one's own face or to support or challenge another's face. 
B) The communicative strategies employed to attack an opponent's dominant communication style. 
C) The communicative strategies employed to attack an opponent's integrating style. 
D) The communicative strategies employed to define one's face.

Question 15

Most intercultural conflict involves a certain degree of ethnocentric perceptions and judgments.

Accepted Answer

A) True 
 B)False

Question 16

Facework refers to the communicative strategies employed to manage one's own face or to support or challenge another's face.

Accepted Answer

A) True 
 B)False

Question 17

In low-context cultures,such as the United States,individuals are more likely to separate the conflict issue from the persons involved.

Accepted Answer

A) True 
 B)False

Question 18

An avoiding communication conflict style is associated with

Accepted Answer

A) a high self-face concern and a low other-face concern. 
B) a high self-face concern and a high other-face concern. 
C) a low self-face concern and a low other-face concern. 
D) a low self-face concern and a high other-face concern. 
A) a high self-face concern and a low other-face concern. 
B) a high self-face concern and a high other-face concern. 
C) a low self-face concern and a low other-face concern. 
D) a low self-face concern and a high other-face concern.

Question 19

An integrating communication conflict style is associated with

Accepted Answer

A) a high self-face concern and a low other-face concern. 
B) a high self-face concern and a high other-face concern. 
C) a low self-face concern and a low other-face concern. 
D) a low self-face concern and a high other-face concern. 
A) a high self-face concern and a low other-face concern. 
B) a high self-face concern and a high other-face concern. 
C) a low self-face concern and a low other-face concern. 
D) a low self-face concern and a high other-face concern.

Question 20

Individualists become frustrated during conflict when their counterparts are unwilling to address the conflict openly and honestly.

Accepted Answer

A) True 
 B)False

Briefly discuss Broome's Model of Building a Culture of Peace Through Dialogue.

During intercultural conflict,in general,individualists tend to

Briefly discuss the fundamental components of the Intercultural Conflict Style (ICS)Inventory.

Which of the following is NOT a part of the micro level of Kim's Model of Intercultural Conflict?

The person who tries to balance both self-face and other-face needs takes on an accommodating style.

A dominating communication conflict style is associated with

Research has shown that collectivists tend to prefer facework behaviors that defend the self-face or confront the other.

Persons in low-context cultures,in general,prefer

During intercultural conflict,in general,collectivists tend to

In Kim's Model of Intercultural Conflict,the macro or societal level of intercultural conflict includes factors that probably are out of the control of the interactants.

An obliging communication conflict style is associated with

Collectivists tend to prefer other-face strategies such as avoiding the conflict,seeking a third party,or giving in to the other.

To the collectivist,conflict is closely related to the goals or outcomes.Conflict is "end" oriented,in that the collectivist seeks to achieve something.

Which of the following best defines facework?

Most intercultural conflict involves a certain degree of ethnocentric perceptions and judgments.

Facework refers to the communicative strategies employed to manage one's own face or to support or challenge another's face.

In low-context cultures,such as the United States,individuals are more likely to separate the conflict issue from the persons involved.

An avoiding communication conflict style is associated with

An integrating communication conflict style is associated with

Individualists become frustrated during conflict when their counterparts are unwilling to address the conflict openly and honestly.

The Necessity of Intercultural Communication

The Cultural Context

The Microcultural Context

The Environmental Context

The Perceptual Context

The Sociorelational Context

The Verbal Code: Human Language

The Nonverbal Code

Developing Intercultural Relationships

Intercultural Communication in Organizations

Acculturation, Culture Shock, and Intercultural Competence

Filters

Exam 10: Intercultural Conflict

Briefly discuss Broome's Model of Building a Culture of Peace Through Dialogue.

During intercultural conflict,in general,individualists tend to

Briefly discuss the fundamental components of the Intercultural Conflict Style (ICS)Inventory.

Which of the following is NOT a part of the micro level of Kim's Model of Intercultural Conflict?

The person who tries to balance both self-face and other-face needs takes on an accommodating style.

A dominating communication conflict style is associated with

Research has shown that collectivists tend to prefer facework behaviors that defend the self-face or confront the other.

Persons in low-context cultures,in general,prefer

During intercultural conflict,in general,collectivists tend to

In Kim's Model of Intercultural Conflict,the macro or societal level of intercultural conflict includes factors that probably are out of the control of the interactants.

An obliging communication conflict style is associated with

Collectivists tend to prefer other-face strategies such as avoiding the conflict,seeking a third party,or giving in to the other.

To the collectivist,conflict is closely related to the goals or outcomes.Conflict is "end" oriented,in that the collectivist seeks to achieve something.

Which of the following best defines facework?

Most intercultural conflict involves a certain degree of ethnocentric perceptions and judgments.

Facework refers to the communicative strategies employed to manage one's own face or to support or challenge another's face.

In low-context cultures,such as the United States,individuals are more likely to separate the conflict issue from the persons involved.

An avoiding communication conflict style is associated with

An integrating communication conflict style is associated with

Individualists become frustrated during conflict when their counterparts are unwilling to address the conflict openly and honestly.

The Necessity of Intercultural Communication

The Cultural Context

The Microcultural Context

The Environmental Context

The Perceptual Context

The Sociorelational Context

The Verbal Code: Human Language

The Nonverbal Code

Developing Intercultural Relationships

Intercultural Communication in Organizations

Acculturation, Culture Shock, and Intercultural Competence

Filters