Question 1

The process of breaking organizational goals into tasks and dividing work is:

Accepted Answer

A) integration 
B) coordination 
C) differentiation 
D) organization charting 
A) integration 
B) coordination 
C) differentiation 
D) organization charting

Question 2

The introduction and use of computer-aided manufacturing and networked information and communication systems have been associated with all of the following except:

Accepted Answer

A) broadened span of control 
B) flattened or delayered organization structures 
C) greatly increased upward mobility or promotion opportunities 
D) enhanced technical knowledge requirements 
A) broadened span of control 
B) flattened or delayered organization structures 
C) greatly increased upward mobility or promotion opportunities 
D) enhanced technical knowledge requirements

Question 3

The thousands of State Farm Insurance Company agents' offices scattered throughout the United States are an example of:

Accepted Answer

A) vertical differentiation 
B) spatial differentiation 
C) a tall structure with narrow spans of control 
D) departmentation by product 
A) vertical differentiation 
B) spatial differentiation 
C) a tall structure with narrow spans of control 
D) departmentation by product

Question 4

Generally, the taller the organization, the more vertical integration mechanisms are needed.

Accepted Answer

A) True 
 B)False

Question 5

Flat organization structures are characterized by:

Accepted Answer

A) narrow spans of control 
B) close supervision 
C) long communication channels 
D) high ratios of employees to supervisors 
A) narrow spans of control 
B) close supervision 
C) long communication channels 
D) high ratios of employees to supervisors

Question 6

Woodward's classification theme of technology (large batch, small batch, and continuous process) led to the conclusion that the more complex the technology, the:

Accepted Answer

A) more investment capital the organization needed 
B) more needed to be invested in training 
C) more complex the administrative component of the organization needs to be 
D) more a participative leadership style would lead to organizational effectiveness 
A) more investment capital the organization needed 
B) more needed to be invested in training 
C) more complex the administrative component of the organization needs to be 
D) more a participative leadership style would lead to organizational effectiveness

Question 7

Formalization, specialization, and standardization all tend to be greater in larger organizations because they are necessary to control activities within the organization.

Accepted Answer

A) True 
 B)False

Question 8

When ski enthusiast Bryce Phillips started EVO, the hugely successful e-commerce site, he consistently looked for ways to delegate responsibilities to capable managers. He recently showcased the flat functional structure at a company wide meeting and pointed out this structure had served them well up to this point. What type of structure would you expect to accommodate future growth?

Accepted Answer

A) mechanistic 
B) organic 
C) centralized 
D) more formalized 
A) mechanistic 
B) organic 
C) centralized 
D) more formalized

Question 9

A major league baseball team most closely approximates a/an:

Accepted Answer

A) adhocracy 
B) simple structure 
C) professional bureaucracy 
D) machine bureaucracy 
A) adhocracy 
B) simple structure 
C) professional bureaucracy 
D) machine bureaucracy

Question 10

Avon is among several companies that employ the matrix structure to do more with less and bring products to market quickly and efficiently. Alignment across various ways of departmentalizing is a strength of the matrix. Given departmentalization can be by product, function, service, client, geography, and process; Avon's matrix emphasizes:

Accepted Answer

A) function X product 
B) function X geography 
C) function X process 
D) function X client 
A) function X product 
B) function X geography 
C) function X process 
D) function X client

Question 11

The most organic form of organization under Mintzberg's structural configurations would be:

Accepted Answer

A) the simple structure 
B) the professional bureaucracy 
C) the adhocracy 
D) the divisional form 
A) the simple structure 
B) the professional bureaucracy 
C) the adhocracy 
D) the divisional form

Question 12

Match the following:
-Environment

Accepted Answer

A) The process of breaking organizational goals into tasks. 
B) The linking of organizational parts, jobs, and roles for coordinated effort. 
C) The number of employees, total assets, or units produced. 
D) Tools, procedures, techniques, information, and machines used to create output. 
E) Area, activities, or people outside the boundaries of an organization 
A) The process of breaking organizational goals into tasks. 
B) The linking of organizational parts, jobs, and roles for coordinated effort. 
C) The number of employees, total assets, or units produced. 
D) Tools, procedures, techniques, information, and machines used to create output. 
E) Area, activities, or people outside the boundaries of an organization

Question 13

Match the following:
-Spatial Differentiation

Accepted Answer

A) The process of crafting and adjusting the structure of an organization. 
B) Jobs, organizational units and their linkage. 
C) Geographic dispersion of organizational units. 
D) A graphic representation of jobs, functions, and organizational units. 
E) Close supervision and a narrow span of control. 
A) The process of crafting and adjusting the structure of an organization. 
B) Jobs, organizational units and their linkage. 
C) Geographic dispersion of organizational units. 
D) A graphic representation of jobs, functions, and organizational units. 
E) Close supervision and a narrow span of control.

Question 14

Large-scale organizations tend to exhibit specialization, formalization, and complexity.

Accepted Answer

A) True 
 B)False

Question 15

Match the following:
-Formalization

Accepted Answer

A) The number of units, activities, and programs within an organization. 
B) The sequence of reporting relationships comprising the chain of command. 
C) Procedures, regulations, and job defining documents that specify an employee's role. 
D) The division of labor and specification of task requirements. 
E) Retention of decision authority at the top. 
A) The number of units, activities, and programs within an organization. 
B) The sequence of reporting relationships comprising the chain of command. 
C) Procedures, regulations, and job defining documents that specify an employee's role. 
D) The division of labor and specification of task requirements. 
E) Retention of decision authority at the top.

Question 16

Departmentation on a college or university campus is most commonly based on:

Accepted Answer

A) student classification (freshman, sophomore, etc.) 
B) time of day of course offerings 
C) academic discipline or subject matter 
D) building location and physical space 
A) student classification (freshman, sophomore, etc.) 
B) time of day of course offerings 
C) academic discipline or subject matter 
D) building location and physical space

Question 17

Match the following:
-Environmental Uncertainty

Accepted Answer

A) The view or perception of change and disturbance outside the organization. 
B) Stages of organization development. 
C) Structural arrangements stemming from a stable, or relatively unchanging environment. 
D) A desired state and one or more courses of action necessary to achieve the desired state. 
E) The organization of product markets outside a firm's home country. 
A) The view or perception of change and disturbance outside the organization. 
B) Stages of organization development. 
C) Structural arrangements stemming from a stable, or relatively unchanging environment. 
D) A desired state and one or more courses of action necessary to achieve the desired state. 
E) The organization of product markets outside a firm's home country.

Question 18

Mass customization is largely due to:

Accepted Answer

A) better integration devices 
B) advances in information technology and flexible manufacturing 
C) more sophisticated differentiation approaches 
D) adhocracy designs 
A) better integration devices 
B) advances in information technology and flexible manufacturing 
C) more sophisticated differentiation approaches 
D) adhocracy designs

Question 19

The organization using a weblike structure where some or all of their operating functions are contracted to other organizations would be called a:

Accepted Answer

A) network organization 
B) virtual organization 
C) cellular organization 
D) circle organization 
A) network organization 
B) virtual organization 
C) cellular organization 
D) circle organization

Question 20

Match the following:
-Differentiation

Accepted Answer

A) The process of breaking organizational goals into tasks. 
B) The linking of organizational parts, jobs, and roles for coordinated effort. 
C) The number of employees, total assets, or units produced. 
D) Tools, procedures, techniques, information, and machines used to create output. 
E) Area, activities, or people outside the boundaries of an organization 
A) The process of breaking organizational goals into tasks. 
B) The linking of organizational parts, jobs, and roles for coordinated effort. 
C) The number of employees, total assets, or units produced. 
D) Tools, procedures, techniques, information, and machines used to create output. 
E) Area, activities, or people outside the boundaries of an organization

The process of breaking organizational goals into tasks and dividing work is:

The introduction and use of computer-aided manufacturing and networked information and communication systems have been associated with all of the following except:

The thousands of State Farm Insurance Company agents' offices scattered throughout the United States are an example of:

Generally, the taller the organization, the more vertical integration mechanisms are needed.

Flat organization structures are characterized by:

Woodward's classification theme of technology (large batch, small batch, and continuous process) led to the conclusion that the more complex the technology, the:

Formalization, specialization, and standardization all tend to be greater in larger organizations because they are necessary to control activities within the organization.

A major league baseball team most closely approximates a/an:

The most organic form of organization under Mintzberg's structural configurations would be:

Match the following: -Environment

Match the following: -Spatial Differentiation

Large-scale organizations tend to exhibit specialization, formalization, and complexity.

Match the following: -Formalization

Departmentation on a college or university campus is most commonly based on:

Match the following: -Environmental Uncertainty

Mass customization is largely due to:

The organization using a weblike structure where some or all of their operating functions are contracted to other organizations would be called a:

Match the following: -Differentiation

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Culture

Career Management

Managing Change

Filters

Exam 15: Organizational Design and Structure

The process of breaking organizational goals into tasks and dividing work is:

The introduction and use of computer-aided manufacturing and networked information and communication systems have been associated with all of the following except:

The thousands of State Farm Insurance Company agents' offices scattered throughout the United States are an example of:

Generally, the taller the organization, the more vertical integration mechanisms are needed.

Flat organization structures are characterized by:

Woodward's classification theme of technology (large batch, small batch, and continuous process) led to the conclusion that the more complex the technology, the:

Formalization, specialization, and standardization all tend to be greater in larger organizations because they are necessary to control activities within the organization.

A major league baseball team most closely approximates a/an:

The most organic form of organization under Mintzberg's structural configurations would be:

Match the following: -Environment

Match the following: -Spatial Differentiation

Large-scale organizations tend to exhibit specialization, formalization, and complexity.

Match the following: -Formalization

Departmentation on a college or university campus is most commonly based on:

Match the following: -Environmental Uncertainty

Mass customization is largely due to:

The organization using a weblike structure where some or all of their operating functions are contracted to other organizations would be called a:

Match the following: -Differentiation

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Culture

Career Management

Managing Change

Filters