Question 1

All business processes are formally documented by an organization.

Accepted Answer

A) True 
 B)False

Question 2

How does a company's use of information systems affect its corporate strategies?
 Provide an example.

Accepted Answer

A firm's ability to effectively use info

Question 3

Laws and regulations creating fair, stable market environments are examples of complementary social assets required to optimize returns from IT investments.

Accepted Answer

A) True 
 B)False

Question 4

Maintaining the organization's financial records is a central purpose of which main business function?

Accepted Answer

A)  manufacturing and accounting 
B)  finance and accounting 
C)  sales and manufacturing 
D)  finance and sales 
E)  human resources 
A)  manufacturing and accounting 
B)  finance and accounting 
C)  sales and manufacturing 
D)  finance and sales 
E)  human resources

Question 5

The three activities in an information system that produce the information organizations use to control operations are

Accepted Answer

A)  information retrieval, research, and analysis. 
B)  input, output, and feedback. 
C)  data, information, and analysis. 
D)  data analysis, processing, and feedback. 
E)  input, processing, and output. 
A)  information retrieval, research, and analysis. 
B)  input, output, and feedback. 
C)  data, information, and analysis. 
D)  data analysis, processing, and feedback. 
E)  input, processing, and output.

Question 6

What is the difference between information technology and information systems?
 Describe some of the functions of information systems.

Accepted Answer

Information technology (IT) consists of

Question 7

In a hierarchical organization, the upper levels consist of

Accepted Answer

A)  managerial and professional employees. 
B)  managerial, professional, and technical employees. 
C)  professional and operational employees. 
D)  managerial, professional, and operational employees. 
E)  knowledge workers. 
A)  managerial and professional employees. 
B)  managerial, professional, and technical employees. 
C)  professional and operational employees. 
D)  managerial, professional, and operational employees. 
E)  knowledge workers.

Question 8

Which of the following is not one of the primary environmental actors that interacts with an organization and its information systems?

Accepted Answer

A)  competitors 
B)  regulatory agencies 
C)  customers 
D)  suppliers 
E)  sales force 
A)  competitors 
B)  regulatory agencies 
C)  customers 
D)  suppliers 
E)  sales force

Question 9

In a business hierarchy, the level that is responsible for monitoring the daily activities of the business is

Accepted Answer

A)  middle management. 
B)  service workers. 
C)  production management. 
D)  operational management. 
E)  knowledge workers. 
A)  middle management. 
B)  service workers. 
C)  production management. 
D)  operational management. 
E)  knowledge workers.

Question 10

________ is known as the enormous volume of data generated by Internet activity, such as Web traffic and e-mail.

Accepted Answer

The answer of ________ is known as the enormous volume...

Question 11

The three main dimensions of information systems are management, organizations, and information technology.

Accepted Answer

A) True 
 B)False

Question 12

You need to know something about the hierarchy and culture of the company in order to understand how a specific business firm uses information systems

Accepted Answer

A) True 
 B)False

Question 13

An example of raw data from a national chain of automobile stores would be

Accepted Answer

A)  an average of 13 Toyotas are sold daily in Kentucky. 
B)  30-percent increase in Toyota RAV4 sales during September in Kentucky. 
C)  1 Toyota RAV4 sold March 3, 2013, in Louisville, Kentucky. 
D)  10-percent improvement in sales projections for Toyota sales next year. 
E)  a demographic breakdown of all Toyota buyers in the past year. 
A)  an average of 13 Toyotas are sold daily in Kentucky. 
B)  30-percent increase in Toyota RAV4 sales during September in Kentucky. 
C)  1 Toyota RAV4 sold March 3, 2013, in Louisville, Kentucky. 
D)  10-percent improvement in sales projections for Toyota sales next year. 
E)  a demographic breakdown of all Toyota buyers in the past year.

Question 14

An example of a business using information systems to create new products and services is

Accepted Answer

A)  Wal-Mart's RetailLink system. 
B)  the Mandarin Oriental hotel's customer-preference tracking system. 
C)  Verizon's Web-based digital dashboard. 
D)  Apple Inc.'s iPod. 
E)  the San Francisco Giants play tracking system. 
A)  Wal-Mart's RetailLink system. 
B)  the Mandarin Oriental hotel's customer-preference tracking system. 
C)  Verizon's Web-based digital dashboard. 
D)  Apple Inc.'s iPod. 
E)  the San Francisco Giants play tracking system.

Question 15

Which of the following would not be used as an input for an information system?

Accepted Answer

A)  digital dashboard 
B)  handheld computer 
C)  barcode scanner 
D)  cell phone 
E)  RFID reading 
A)  digital dashboard 
B)  handheld computer 
C)  barcode scanner 
D)  cell phone 
E)  RFID reading

Question 16

The average number of tickets sold daily online is an example of

Accepted Answer

A)  input. 
B)  raw data. 
C)  meaningful information. 
D)  feedback. 
E)  processing. 
A)  input. 
B)  raw data. 
C)  meaningful information. 
D)  feedback. 
E)  processing.

Question 17

Creative work driven by new knowledge and information is an insignificant part of management responsibility.

Accepted Answer

A) True 
 B)False

Question 18

An example of an organizational complementary asset is

Accepted Answer

A)  using the appropriate business model. 
B)  a collaborative work environment. 
C)  laws and regulations. 
D)  the Internet. 
E)  strong senior management. 
A)  using the appropriate business model. 
B)  a collaborative work environment. 
C)  laws and regulations. 
D)  the Internet. 
E)  strong senior management.

Question 19

UPS's use of Web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own Web sites was an information systems solution used to achieve customer intimacy.

Accepted Answer

A) True 
 B)False

Question 20

There is little variation in returns on IT investment across firms.

Accepted Answer

A) True 
 B)False

All business processes are formally documented by an organization.

How does a company's use of information systems affect its corporate strategies? Provide an example.

Laws and regulations creating fair, stable market environments are examples of complementary social assets required to optimize returns from IT investments.

Maintaining the organization's financial records is a central purpose of which main business function?

The three activities in an information system that produce the information organizations use to control operations are

What is the difference between information technology and information systems? Describe some of the functions of information systems.

In a hierarchical organization, the upper levels consist of

Which of the following is not one of the primary environmental actors that interacts with an organization and its information systems?

In a business hierarchy, the level that is responsible for monitoring the daily activities of the business is

________ is known as the enormous volume of data generated by Internet activity, such as Web traffic and e-mail.

The three main dimensions of information systems are management, organizations, and information technology.

You need to know something about the hierarchy and culture of the company in order to understand how a specific business firm uses information systems

An example of raw data from a national chain of automobile stores would be

An example of a business using information systems to create new products and services is

Which of the following would not be used as an input for an information system?

The average number of tickets sold daily online is an example of

Creative work driven by new knowledge and information is an insignificant part of management responsibility.

An example of an organizational complementary asset is

UPS's use of Web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own Web sites was an information systems solution used to achieve customer intimacy.

There is little variation in returns on IT investment across firms.

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 1: Information Systems in Global Business Today

All business processes are formally documented by an organization.

How does a company's use of information systems affect its corporate strategies? Provide an example.

Laws and regulations creating fair, stable market environments are examples of complementary social assets required to optimize returns from IT investments.

Maintaining the organization's financial records is a central purpose of which main business function?

The three activities in an information system that produce the information organizations use to control operations are

What is the difference between information technology and information systems? Describe some of the functions of information systems.

In a hierarchical organization, the upper levels consist of

Which of the following is not one of the primary environmental actors that interacts with an organization and its information systems?

In a business hierarchy, the level that is responsible for monitoring the daily activities of the business is

________ is known as the enormous volume of data generated by Internet activity, such as Web traffic and e-mail.

The three main dimensions of information systems are management, organizations, and information technology.

You need to know something about the hierarchy and culture of the company in order to understand how a specific business firm uses information systems

An example of raw data from a national chain of automobile stores would be

An example of a business using information systems to create new products and services is

Which of the following would not be used as an input for an information system?

The average number of tickets sold daily online is an example of

Creative work driven by new knowledge and information is an insignificant part of management responsibility.

An example of an organizational complementary asset is

UPS's use of Web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own Web sites was an information systems solution used to achieve customer intimacy.

There is little variation in returns on IT investment across firms.

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters