Exam 10: E-Commerce: Digital Markets, Digital Goods

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The costs that a consumer spends in making a purchase, such as traveling to a store, are called ________ costs.

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transaction

Before building an e-commerce site, business objectives and system functionalities must be translated into a set of precise information ________.

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requirements

You have been hired as a marketing consultant by a law firm in Los Angeles that specializes in juvenile justice. What ways can you use the Internet as a marketing tool and to advertise the firm's services?

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Student answers will vary. A sample answer is: For market research, you could advertise on search engines. You could pay for marketing research at relevant portals. You could also collect customer information from the company's Web site. You could monitor relevant blogs to see what issues are of concern in juvenile justice, so as to address these concerns in your advertising campaigns. To advertise, you could advertise on search engine results and at relevant portals or legal information content providers. If it were feasible, you could create a juvenile justice portal and blog for the company in order to attract users whom you could gather market research as well as promote your services.

A(n) ________ is another term for a private industrial network.

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Intellectual property refers to all forms of human expression, both tangible and intangible.

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Exposing an individual to ads that are chosen and based on the recorded and analyzed online behavior of the individual is referred to as

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Which of the following businesses uses the market creator business model?

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A marketplace extended beyond traditional boundaries and removed from a temporal and geographic location is called a(n)

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E-hubs are more ________ than private industrial networks.

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Which of the following businesses utilizes the content provider Internet business model?

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All previous mass media in modern history, including the printing press, used a broadcast model where content is created in a central location by experts.

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Which of the following describes long-tail marketing?

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E-commerce refers to the use of any networking technologies to transact business.

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Information asymmetry exists when one party in a transaction has more information for the transaction than the other party.

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Describe the overall process and main decisions involved in planning a new e-commerce site.

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Online ________ marketing is like traditional word-of-mouth marketing except that it is spread via online communities.

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EBay is an example of

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In the United States, m-commerce

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Information density refers to the

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Describe four types of applications that are especially well-suited for m-commerce.

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