Question 1

In the Johari Window, disclosure of information to colleagues results in

Accepted Answer

A) increasing our open area by reducing our blind area. 
B) increasing our open area by reducing our hidden area. 
C) increasing our unknown area by reducing our hidden area. 
D) increasing our open area by reducing our closed area. 
E) decreasing our open area by increasing our amount of feedback. 
A) increasing our open area by reducing our blind area. 
B) increasing our open area by reducing our hidden area. 
C) increasing our unknown area by reducing our hidden area. 
D) increasing our open area by reducing our closed area. 
E) decreasing our open area by increasing our amount of feedback.

Question 2

All of the following are direct examples of categorical thinking, EXCEPT:

Accepted Answer

A) You notice three weeks of weaker sales and conclude that sales will continue to weaken. 
B) You learn that another student in your project team comes from a country which is stereotypically viewed as hard-working, so you believe that this student is also hard-working. 
C) You pay more attention to the most recent information received. 
D) A basketball player has scored more than usual over the past three games, so you conclude that the player is on a winning streak. 
E) You see someone standing near a group of similar-looking people and assume that person is associated with the group. 
A) You notice three weeks of weaker sales and conclude that sales will continue to weaken. 
B) You learn that another student in your project team comes from a country which is stereotypically viewed as hard-working, so you believe that this student is also hard-working. 
C) You pay more attention to the most recent information received. 
D) A basketball player has scored more than usual over the past three games, so you conclude that the player is on a winning streak. 
E) You see someone standing near a group of similar-looking people and assume that person is associated with the group.

Question 3

Which of these statements about self-enhancement is FALSE?

Accepted Answer

A) People tend to recall positive feedback while forgetting negative feedback. 
B) We blame the situation for our mistakes. 
C) We tend to attribute our successes to personal motivation or ability. 
D) People tend to rate themselves above average. 
E) We empathize with others when they experience failure. 
A) People tend to recall positive feedback while forgetting negative feedback. 
B) We blame the situation for our mistakes. 
C) We tend to attribute our successes to personal motivation or ability. 
D) People tend to rate themselves above average. 
E) We empathize with others when they experience failure.

Question 4

In organizational settings, empathy

Accepted Answer

A) has both a cognitive and emotional component. 
B) has both a cognitive and emotional component and improves sensitivity to the external causes of another person's behaviour and results. 
C) can reduce the likelihood of fundamental attribution error. 
D) improves sensitivity to the external causes of another person's behaviour and results. 
E) is not relevant. 
A) has both a cognitive and emotional component. 
B) has both a cognitive and emotional component and improves sensitivity to the external causes of another person's behaviour and results. 
C) can reduce the likelihood of fundamental attribution error. 
D) improves sensitivity to the external causes of another person's behaviour and results. 
E) is not relevant.

Question 5

The four areas of the Johari Window are open, closed, internal, and external.

Accepted Answer

A) True 
 B)False

Question 6

The contact hypothesis states that

Accepted Answer

A) we are more likely to make an internal attribution of someone's behaviour when we have more contact with that person. 
B) we are less likely to stereotype someone as we have more interaction with him/her. 
C) social identity theory only applies to people who have personal contact with the groups to whom they identify. 
D) self-fulfilling prophecy occurs only when the target individual does not personally meet the person making the prophecy. 
E) our tendency to stereotype people increases with our frequency of contact with them. 
A) we are more likely to make an internal attribution of someone's behaviour when we have more contact with that person. 
B) we are less likely to stereotype someone as we have more interaction with him/her. 
C) social identity theory only applies to people who have personal contact with the groups to whom they identify. 
D) self-fulfilling prophecy occurs only when the target individual does not personally meet the person making the prophecy. 
E) our tendency to stereotype people increases with our frequency of contact with them.

Question 7

The philosophy of positive organizational behaviour states that

Accepted Answer

A) focusing on the positive rather than negative aspects of life will improve organizational success and individual well-being. 
B) organizational behaviour knowledge offers more positive than negative information about how to survive in organizations. 
C) employees are, by nature, good rather than bad in terms of their ethics and care for others in the world. 
D) employees process more quickly positive rather than negative information. 
E) employees are more effective when they experience extinction more than other contingencies of reinforcement. 
A) focusing on the positive rather than negative aspects of life will improve organizational success and individual well-being. 
B) organizational behaviour knowledge offers more positive than negative information about how to survive in organizations. 
C) employees are, by nature, good rather than bad in terms of their ethics and care for others in the world. 
D) employees process more quickly positive rather than negative information. 
E) employees are more effective when they experience extinction more than other contingencies of reinforcement.

Question 8

The perceptual process begins by attributing behaviour to internal or external causes.

Accepted Answer

A) True 
 B)False

Question 9

Self-enhancement can result in bad decisions.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is an example of selective attention?

Accepted Answer

A) You conclude that the person near the cash register is a sales clerk. 
B) You dislike the manager because they have authority. 
C) You prefer autonomy in your work due to frequent disagreements with colleagues. 
D) You notice that two employees are arguing in the company's quiet library. 
E) You assume that an employee is lazy because she works in a department with lazy people. 
A) You conclude that the person near the cash register is a sales clerk. 
B) You dislike the manager because they have authority. 
C) You prefer autonomy in your work due to frequent disagreements with colleagues. 
D) You notice that two employees are arguing in the company's quiet library. 
E) You assume that an employee is lazy because she works in a department with lazy people.

Question 11

Attribution theory mainly explains the selective attention process.

Accepted Answer

A) True 
 B)False

Question 12

Studies have shown that stereotype threat is observed more often in which of the following?

Accepted Answer

A) Minority groups and senior citizens 
B) Visible minorities and youth 
C) Women and children 
D) Immigrants and Caucasian males 
E) Middle aged males and senior females 
A) Minority groups and senior citizens 
B) Visible minorities and youth 
C) Women and children 
D) Immigrants and Caucasian males 
E) Middle aged males and senior females

Question 13

Individuals with higher internal locus of control tend to evaluate others less favourably.

Accepted Answer

A) True 
 B)False

Question 14

Social identity theory indicates that:

Accepted Answer

A) we tend to believe our own actions are caused by motivation or ability rather than the situation. 
B) we define ourselves in terms of our membership in certain groups and our differences with people who belong to other groups. 
C) our emotions screen out large blocks of information that threaten our beliefs and values. 
D) we quickly form an opinion of people based on the first information we receive about them. 
E) our expectations about another person cause that person to act in a way that is consistent with those expectations. 
A) we tend to believe our own actions are caused by motivation or ability rather than the situation. 
B) we define ourselves in terms of our membership in certain groups and our differences with people who belong to other groups. 
C) our emotions screen out large blocks of information that threaten our beliefs and values. 
D) we quickly form an opinion of people based on the first information we receive about them. 
E) our expectations about another person cause that person to act in a way that is consistent with those expectations.

Question 15

Deep absorption of knowledge required to develop a global mindset results from immersion in the foreign cultures.

Accepted Answer

A) True 
 B)False

Question 16

What perceptual error occurs when a supervisor incorrectly rates an employee at a similar level across all performance dimensions based on an overall impression of that employee?

Accepted Answer

A) Halo effect 
B) Stereotyping 
C) Attribution error 
D) Recency effect 
E) Projection bias 
A) Halo effect 
B) Stereotyping 
C) Attribution error 
D) Recency effect 
E) Projection bias

Question 17

Stereotyping is a natural process that helps us to economize mental effort.

Accepted Answer

A) True 
 B)False

Question 18

In attribution theory, the question "Does the person act this way in other settings?

Accepted Answer

A) external attribution. 
B) consensus. 
C) consistency. 
D) distinctiveness. 
E) self-confidence. 
A) external attribution. 
B) consensus. 
C) consistency. 
D) distinctiveness. 
E) self-confidence.

Question 19

Selective attention and environmental stimuli are two components of:

Accepted Answer

A) attribution theory. 
B) the 'Big Five' personality dimensions. 
C) the Johari Window. 
D) the perceptual process. 
E) the self-fulfilling prophecy model. 
A) attribution theory. 
B) the 'Big Five' personality dimensions. 
C) the Johari Window. 
D) the perceptual process. 
E) the self-fulfilling prophecy model.

Question 20

The combination of social identity and self-enhancement occurs through categorization and attribution activities.

Accepted Answer

A) True 
 B)False

In the Johari Window, disclosure of information to colleagues results in

All of the following are direct examples of categorical thinking, EXCEPT:

Which of these statements about self-enhancement is FALSE?

In organizational settings, empathy

The four areas of the Johari Window are open, closed, internal, and external.

The contact hypothesis states that

The philosophy of positive organizational behaviour states that

The perceptual process begins by attributing behaviour to internal or external causes.

Self-enhancement can result in bad decisions.

Which of the following is an example of selective attention?

Attribution theory mainly explains the selective attention process.

Studies have shown that stereotype threat is observed more often in which of the following?

Individuals with higher internal locus of control tend to evaluate others less favourably.

Social identity theory indicates that:

Deep absorption of knowledge required to develop a global mindset results from immersion in the foreign cultures.

What perceptual error occurs when a supervisor incorrectly rates an employee at a similar level across all performance dimensions based on an overall impression of that employee?

Stereotyping is a natural process that helps us to economize mental effort.

In attribution theory, the question "Does the person act this way in other settings?

Selective attention and environmental stimuli are two components of:

The combination of social identity and self-enhancement occurs through categorization and attribution activities.

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 3: Perceiving Ourselves and Others in Organizations

In the Johari Window, disclosure of information to colleagues results in

All of the following are direct examples of categorical thinking, EXCEPT:

Which of these statements about self-enhancement is FALSE?

In organizational settings, empathy

The four areas of the Johari Window are open, closed, internal, and external.

The contact hypothesis states that

The philosophy of positive organizational behaviour states that

The perceptual process begins by attributing behaviour to internal or external causes.

Self-enhancement can result in bad decisions.

Which of the following is an example of selective attention?

Attribution theory mainly explains the selective attention process.

Studies have shown that stereotype threat is observed more often in which of the following?

Individuals with higher internal locus of control tend to evaluate others less favourably.

Social identity theory indicates that:

Deep absorption of knowledge required to develop a global mindset results from immersion in the foreign cultures.

What perceptual error occurs when a supervisor incorrectly rates an employee at a similar level across all performance dimensions based on an overall impression of that employee?

Stereotyping is a natural process that helps us to economize mental effort.

In attribution theory, the question "Does the person act this way in other settings?

Selective attention and environmental stimuli are two components of:

The combination of social identity and self-enhancement occurs through categorization and attribution activities.

Introduction to the Field of Organizational Behaviour

Individual Behaviour

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters