Exam 6: Employee Testing and Selection

For over 40 years, Golden Creamery has been mixing up fresh, gourmet ice cream for customers. The company originated in Dallas and now boasts stores in 35 states. The business has primarily expanded by selling franchises to qualified candidates. Golden Creamery executives realize that the firm's success depends upon the success of each franchise. In the past, each individual franchise owner determined the best method for screening applicants. However, as the firm grows, Golden Creamery executives want to standardize the hiring process by requiring all franchisees to use the same preemployment tests. Which of the following questions is most relevant to Golden Creamery's decision to implement preemployment testing for all franchises?

What is the difference between criterion validity and content validity? Which one is more difficult to demonstrate?

According to experts known as human lie detectors, which of the following characteristics most likely indicates that a job candidate is being deceptive?

EEO laws require nondiscriminatory selection procedures for protected groups.

The process of cross-validating a test involves all of the following EXCEPT ________.

What is test validity? How are selection tests validated?

According to a survey, most employers who administer tests to applicants are measuring ________.

There are five steps in the validation process beginning with analyzing the job and concluding with administering the test.

The tendency for one to be trusting, compliant, caring, and gentle is the personality dimension known as ________.

Red Robin Gourmet Burgers is a national restaurant chain with nearly 36,000 employee that began as a small restaurant in Seattle. Over the years, Red Robin has attempted to develop a reputation as a fun, family restaurant that offers both excellent food and service. Red Robin's core values-honor, integrity, having fun, and continually seeking knowledge-serve as the basis for all of the firm's decisions and are even embroidered on the sleeves of every employee's uniform. As Red Robin continues to expand, executives are considering adding tests to the screening process. Which of the following, if true, would most likely undermine the argument that Red Robin should use achievement tests in the employee selection process?

According to surveys of HR managers, which of the following is most frequently verified during an employment background investigation?

Test validity in employment testing is demonstrated through criterion validity and content validity.

Demonstrating the content validity of a test can be best accomplished by showing that ________.

Industrial psychologists often emphasize the "big five" personality dimensions in personnel testing. List and explain the meaning of the big five dimensions. How do personality traits correlate with job performance?

Most small businesses find it cost-effective to conduct validity studies of the selection tools they use.

Applicant tracking systems are mostly used by employers to ________.

A reliable test is one that yields consistent scores when a person takes two alternate forms of the test or when he or she takes the same test on two or more different occasions.

What type of screening device is designed to measure attitudes regarding tolerance of others who steal and other forms of counter productivity?

According to experts, most people are hired for their qualifications and fired because of attitude, motivation, and ________.

Graphology, a tool for assessing basic personality traits, is also called ________.