Question 1

Which of the following is a work-life benefit offered almost exclusively by small businesses?

Accepted Answer

A) professional development seminars 
B) disability and life insurance benefits 
C) compressed workweeks during the summer 
D) job rotation and job enrichment opportunities 
A) professional development seminars 
B) disability and life insurance benefits 
C) compressed workweeks during the summer 
D) job rotation and job enrichment opportunities

Question 2

PEOs enable small businesses to attain insurance and other benefits at lower costs because the PEO absorbs the small company's employees into a larger insurable group.

Accepted Answer

A) True 
 B)False

Question 3

Jill Roberts owns a flower shop and employs 20 people. Jill lacks the time and knowledge to efficiently handle HR tasks like payroll and benefits management. Which of the following would be most appropriate for Jill in this situation?

Accepted Answer

A) filing with COBRA 
B) finding an HMO 
C) creating a PAQ 
D) hiring a PEO 
A) filing with COBRA 
B) finding an HMO 
C) creating a PAQ 
D) hiring a PEO

Question 4

According to research, a small business owner's familiarity with employees leads to greater ________.

Accepted Answer

A) flexibility with HR policies 
B) financial profits and rewards 
C) clarification of expectations 
D) creativity in recruiting practices 
A) flexibility with HR policies 
B) financial profits and rewards 
C) clarification of expectations 
D) creativity in recruiting practices

Question 5

John owns a family business and wants to avoid any appearance that family members are benefiting unfairly from the sacrifice of others workers. This represents the fairness step of:

Accepted Answer

A) confront family issues 
B) treat people fairly 
C) set the ground rules 
D) family first 
A) confront family issues 
B) treat people fairly 
C) set the ground rules 
D) family first

Question 6

Training programs at most small firms can best be described as ________.

Accepted Answer

A) systematic 
B) nonexistent 
C) expensive 
D) informal 
A) systematic 
B) nonexistent 
C) expensive 
D) informal

Question 7

In a brief essay, discuss the Wonderlic Personnel Test and the Predictive Index for screening employees. What are the advantages and disadvantages of each for small businesses?

Accepted Answer

For the small business, one or two hirin

Question 8

A PEO handles a client's payroll, Social Security payments, and unemployment insurance, but recruiting and hiring remain the responsibility of the client.

Accepted Answer

A) True 
 B)False

Question 9

A(n)________ system provides a firm's managers and accountants with detailed information about short-term, daily activities, like accounts payables and order status.

Accepted Answer

A) transaction-processing 
B) executive support 
C) management information 
D) employee assistance 
A) transaction-processing 
B) executive support 
C) management information 
D) employee assistance

Question 10

Which of the following is NOT a benefit of cloud-based human resource management systems?

Accepted Answer

A) Employees can easily access the information from wherever they are. 
B) Company information is kept internally. 
C) The owner can easily access the information from wherever they are. 
D) Vendors can more easily update them with the latest features. 
A) Employees can easily access the information from wherever they are. 
B) Company information is kept internally. 
C) The owner can easily access the information from wherever they are. 
D) Vendors can more easily update them with the latest features.

Question 11

Jana owns a dry cleaning business and employs 25 people. She needs a safety and accident checklist that is specific to the dry cleaning industry. Jana would most likely find the information she needs on the ________ Web site.

Accepted Answer

A) SBA 
B) O*NET 
C) EEOC 
D) OSHA 
A) SBA 
B) O*NET 
C) EEOC 
D) OSHA

Question 12

All of the following are reasons that firms install human resource information systems EXCEPT ________.

Accepted Answer

A) worker performance monitoring 
B) online self-processing 
C) transaction processing 
D) system integration 
A) worker performance monitoring 
B) online self-processing 
C) transaction processing 
D) system integration

Question 13

Elliot owns a catering business and employs 30 people. Elliot is uncertain about when to pay overtime and how to calculate overtime wages. The Web site of which of the following would be the most useful to Elliot?

Accepted Answer

A) Office of Personnel Management 
B) Department of Labor 
C) Department of Commerce 
D) Equal Employment Opportunity Commission 
A) Office of Personnel Management 
B) Department of Labor 
C) Department of Commerce 
D) Equal Employment Opportunity Commission

Question 14

Approximately what percentage of small firms offer retirement benefits to employees?

Accepted Answer

A) 15% 
B) 35% 
C) 50% 
D) 75% 
A) 15% 
B) 35% 
C) 50% 
D) 75%

Question 15

Which of the following terms refers to interrelated components working together to collect, process, store, and disseminate information to support a firm's human resource management activities?

Accepted Answer

A) transaction-processing system 
B) high-performance work system 
C) human resource information system 
D) electronic performance support system 
A) transaction-processing system 
B) high-performance work system 
C) human resource information system 
D) electronic performance support system

Question 16

In most cases, a PEO shares liability with its clients, which encourages the PEO to ensure that its clients comply with COBRA, Title VII, and OSHA.

Accepted Answer

A) True 
 B)False

Question 17

A ________ can help a small business eliminate extensive HR-related paperwork, stay in compliance with Title VII, OSHA, and pension plan rules, and attain low-cost insurance.

Accepted Answer

A) professional employer organization 
B) human resource information system 
C) management information system 
D) transaction-processing system 
A) professional employer organization 
B) human resource information system 
C) management information system 
D) transaction-processing system

Question 18

In most cases, when a company has at least 100 employees, it can afford to hire an HR specialist to handle recruiting, training, and compensating employees.

Accepted Answer

A) True 
 B)False

Question 19

A human resources information system helps managers make effective decisions by ________.

Accepted Answer

A) providing detailed information about tax liabilities 
B) automatically updating employee records and data 
C) regularly generating standardized, summarized reports 
D) providing data about a firm's customer orders and returns 
A) providing detailed information about tax liabilities 
B) automatically updating employee records and data 
C) regularly generating standardized, summarized reports 
D) providing data about a firm's customer orders and returns

Question 20

Which of the following is the primary benefit for a small firm that uses the online services provided by testing vendors such as Wonderlic?

Accepted Answer

A) reduced testing fees 
B) increased pool of applicants 
C) highly accurate job specifications 
D) more applicant background checks 
A) reduced testing fees 
B) increased pool of applicants 
C) highly accurate job specifications 
D) more applicant background checks

Which of the following is a work-life benefit offered almost exclusively by small businesses?

PEOs enable small businesses to attain insurance and other benefits at lower costs because the PEO absorbs the small company's employees into a larger insurable group.

Jill Roberts owns a flower shop and employs 20 people. Jill lacks the time and knowledge to efficiently handle HR tasks like payroll and benefits management. Which of the following would be most appropriate for Jill in this situation?

According to research, a small business owner's familiarity with employees leads to greater ________.

John owns a family business and wants to avoid any appearance that family members are benefiting unfairly from the sacrifice of others workers. This represents the fairness step of:

Training programs at most small firms can best be described as ________.

In a brief essay, discuss the Wonderlic Personnel Test and the Predictive Index for screening employees. What are the advantages and disadvantages of each for small businesses?

A PEO handles a client's payroll, Social Security payments, and unemployment insurance, but recruiting and hiring remain the responsibility of the client.

A(n)________ system provides a firm's managers and accountants with detailed information about short-term, daily activities, like accounts payables and order status.

Which of the following is NOT a benefit of cloud-based human resource management systems?

Jana owns a dry cleaning business and employs 25 people. She needs a safety and accident checklist that is specific to the dry cleaning industry. Jana would most likely find the information she needs on the ________ Web site.

All of the following are reasons that firms install human resource information systems EXCEPT ________.

Elliot owns a catering business and employs 30 people. Elliot is uncertain about when to pay overtime and how to calculate overtime wages. The Web site of which of the following would be the most useful to Elliot?

Approximately what percentage of small firms offer retirement benefits to employees?

Which of the following terms refers to interrelated components working together to collect, process, store, and disseminate information to support a firm's human resource management activities?

In most cases, a PEO shares liability with its clients, which encourages the PEO to ensure that its clients comply with COBRA, Title VII, and OSHA.

A ________ can help a small business eliminate extensive HR-related paperwork, stay in compliance with Title VII, OSHA, and pension plan rules, and attain low-cost insurance.

In most cases, when a company has at least 100 employees, it can afford to hire an HR specialist to handle recruiting, training, and compensating employees.

A human resources information system helps managers make effective decisions by ________.

Which of the following is the primary benefit for a small firm that uses the online services provided by testing vendors such as Wonderlic?

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Building Positive Employee Relations

Labor Relations and Collective Bargaining

Safety, Health, and Risk Management

Managing Global Human Resources

Filters

Exam 18: Managing Human Resources in Small and Entrepreneurial Firms

Which of the following is a work-life benefit offered almost exclusively by small businesses?

PEOs enable small businesses to attain insurance and other benefits at lower costs because the PEO absorbs the small company's employees into a larger insurable group.

Jill Roberts owns a flower shop and employs 20 people. Jill lacks the time and knowledge to efficiently handle HR tasks like payroll and benefits management. Which of the following would be most appropriate for Jill in this situation?

According to research, a small business owner's familiarity with employees leads to greater ________.

John owns a family business and wants to avoid any appearance that family members are benefiting unfairly from the sacrifice of others workers. This represents the fairness step of:

Training programs at most small firms can best be described as ________.

In a brief essay, discuss the Wonderlic Personnel Test and the Predictive Index for screening employees. What are the advantages and disadvantages of each for small businesses?

A PEO handles a client's payroll, Social Security payments, and unemployment insurance, but recruiting and hiring remain the responsibility of the client.

A(n)________ system provides a firm's managers and accountants with detailed information about short-term, daily activities, like accounts payables and order status.

Which of the following is NOT a benefit of cloud-based human resource management systems?

Jana owns a dry cleaning business and employs 25 people. She needs a safety and accident checklist that is specific to the dry cleaning industry. Jana would most likely find the information she needs on the ________ Web site.

All of the following are reasons that firms install human resource information systems EXCEPT ________.

Elliot owns a catering business and employs 30 people. Elliot is uncertain about when to pay overtime and how to calculate overtime wages. The Web site of which of the following would be the most useful to Elliot?

Approximately what percentage of small firms offer retirement benefits to employees?

Which of the following terms refers to interrelated components working together to collect, process, store, and disseminate information to support a firm's human resource management activities?

In most cases, a PEO shares liability with its clients, which encourages the PEO to ensure that its clients comply with COBRA, Title VII, and OSHA.

A ________ can help a small business eliminate extensive HR-related paperwork, stay in compliance with Title VII, OSHA, and pension plan rules, and attain low-cost insurance.

In most cases, when a company has at least 100 employees, it can afford to hire an HR specialist to handle recruiting, training, and compensating employees.

A human resources information system helps managers make effective decisions by ________.

Which of the following is the primary benefit for a small firm that uses the online services provided by testing vendors such as Wonderlic?

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Building Positive Employee Relations

Labor Relations and Collective Bargaining

Safety, Health, and Risk Management

Managing Global Human Resources

Filters