Exam 17: Quantitative Module

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The Industrial Revolution is largely credited with ushering in the birth of ________.

(Multiple Choice)
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In a short essay, discuss scientific management.

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Deming's total quality management system largely ignored the needs of customers.

(True/False)
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The only item that serves as both an input and an output in an open system organization is ________.

(Multiple Choice)
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The "Whiz Kids" applied statistical methods to management at ________.

(Multiple Choice)
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Fayol's principle of ________ refers to how extensively employees participate in decision making.

(Multiple Choice)
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Maslow felt that once a need was satisfied, it ________.

(Multiple Choice)
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The contingency approach to management states that there is a single best way to manage all organizations.

(True/False)
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Unity of command means that all employees should answer to only one superior.

(True/False)
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Cheaper by the Dozen is a book about this topic.

(Multiple Choice)
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According to Henri Fayol, the principle of ________ gives managers the right to give orders.

(Multiple Choice)
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Both Henri Fayol and Adam Smith saw division of work as an important principle of management.

(True/False)
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In a short essay, describe the contingency approach to management.

(Essay)
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The Industrial Revolution marked the birth of management.

(True/False)
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Proof that the pyramids were well-managed projects can be seen in the fact that they ________.

(Multiple Choice)
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Evidence that managers in the fifteenth-century Venetian shipbuilding facility were interested in job satisfaction is best shown by which of the following?

(Multiple Choice)
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"Employee motivation" is the phrase most associated with scientific management.

(True/False)
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Frank and Lillian Gilbreth got their ideas for management from the book Cheaper by the Dozen.

(True/False)
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Contingency approaches to management contend that ________.

(Multiple Choice)
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In today's organization, almost all employees have access to the mainframe computers that make up the company's computing resources.

(True/False)
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