Question 1

Most U.S.companies have moved from a total quality management (TQM)approach to an acceptable quality level (AQL)approach.

Accepted Answer

A) True 
 B)False

Question 2

The three levels of quality standards are general, international, and industry-specific.

Accepted Answer

A) True 
 B)False

Question 3

EDI is software that can link information flows from different parts of a business and from different geographic areas.

Accepted Answer

A) True 
 B)False

Question 4

Logistics is also known as ________.

Accepted Answer

A) internal logistics 
B) materials management 
C) the internal supply chain 
D) value-added management 
A) internal logistics 
B) materials management 
C) the internal supply chain 
D) value-added management

Question 5

Which of the following is most likely a true statement about using the Internet in supply chain management?

Accepted Answer

A) The Internet is universally accessible. 
B) The Internet slows internal processes in a company. 
C) The Internet minimizes efficiency gains to a company's suppliers. 
D) The Internet prevents a deeper level of collaboration and communication. 
A) The Internet is universally accessible. 
B) The Internet slows internal processes in a company. 
C) The Internet minimizes efficiency gains to a company's suppliers. 
D) The Internet prevents a deeper level of collaboration and communication.

Question 6

________ is the linking or integrating of activities into a unified system.

Accepted Answer

A) Control 
B) Coordination 
C) Configuration 
D) Compatibility 
A) Control 
B) Coordination 
C) Configuration 
D) Compatibility

Question 7

What is a just-in-time (JIT)inventory system? What are the implications of JIT for firms that use foreign sourcing?

Accepted Answer

JIT systems focus on reducing inefficien

Question 8

________ is an online collaboration model that brings manufacturers, distributors, value-added retailers, and customers together to execute trading transactions.

Accepted Answer

A) Electronic data interchange (EDI) 
B) ERP (enterprise resource planning) 
C) Private technology exchange (PTX) 
D) E-commerce 
A) Electronic data interchange (EDI) 
B) ERP (enterprise resource planning) 
C) Private technology exchange (PTX) 
D) E-commerce

Question 9

A kanban system is best described as a system that ________.

Accepted Answer

A) uses special locations for storing imported inventory to avoid paying duties 
B) seeks to improve quality by setting a rigorous goal of zero defects 
C) electronically links together suppliers, customers, and intermediaries 
D) facilitates JIT by using cards to control the flow of production through a factory 
A) uses special locations for storing imported inventory to avoid paying duties 
B) seeks to improve quality by setting a rigorous goal of zero defects 
C) electronically links together suppliers, customers, and intermediaries 
D) facilitates JIT by using cards to control the flow of production through a factory

Question 10

Gates Manufacturing is striving to improve its performance reliability, speed of delivery, and product reliability.Gates is most likely focusing on a(n)________ strategy.

Accepted Answer

A) flexibility 
B) innovation 
C) dependability 
D) quality 
A) flexibility 
B) innovation 
C) dependability 
D) quality

Question 11

________ is an idea perfected by Japanese manufacturers to ensure quality in products.

Accepted Answer

A) Lean manufacturing 
B) Total quality management 
C) Zero defects 
D) Kaizen 
A) Lean manufacturing 
B) Total quality management 
C) Zero defects 
D) Kaizen

Question 12

Describe total quality management.

Accepted Answer

The Japanese approach to quality is tota

Question 13

What are the three levels of quality standards?

Accepted Answer

A) general, industry-specific, and company 
B) general, international, and domestic 
C) employee, company, and customer 
D) company, international, and industry-specific 
A) general, industry-specific, and company 
B) general, international, and domestic 
C) employee, company, and customer 
D) company, international, and industry-specific

Question 14

Alta Designs is considering the idea of global sourcing.What would be the most likely result for Alta Designs?

Accepted Answer

A) gain access to more domestic markets 
B) gain access to more domestic products 
C) lower costs and improve quality 
D) shorten lengthy supply lines 
A) gain access to more domestic markets 
B) gain access to more domestic products 
C) lower costs and improve quality 
D) shorten lengthy supply lines

Question 15

________ manufacturing is any manufacturing that takes place in a country different from the home country.

Accepted Answer

A) Offshore 
B) Multidomestic 
C) Cost-minimization 
D) Outsourcing 
A) Offshore 
B) Multidomestic 
C) Cost-minimization 
D) Outsourcing

Question 16

What is a supply chain? How does a supply chain differ from materials management and logistics?

Accepted Answer

A company's supply chain encompasses the

Question 17

In deciding whether to make or buy, MNEs should focus on those parts that are ________ to the product and that they are ________ at making.

Accepted Answer

A) critical; distinctively good 
B) incremental; distinctively good 
C) critical; marginally good 
D) incremental; marginally good 
A) critical; distinctively good 
B) incremental; distinctively good 
C) critical; marginally good 
D) incremental; marginally good

Question 18

JIT is the process of sourcing raw materials and parts just as they are needed in the manufacturing process.

Accepted Answer

A) True 
 B)False

Question 19

Strategies to reduce operational costs are linked to efficiency.

Accepted Answer

A) True 
 B)False

Question 20

The Japanese approach to quality is total quality management (TQM), which stresses which of the following principles?

Accepted Answer

A) employee involvement, commitment to international standards, and customer satisfaction 
B) customer satisfaction, continuous improvements, and warranties 
C) customer satisfaction, employee involvement, and continuous improvements 
D) employee involvement, continuous improvements, and commitment to international quality standards 
A) employee involvement, commitment to international standards, and customer satisfaction 
B) customer satisfaction, continuous improvements, and warranties 
C) customer satisfaction, employee involvement, and continuous improvements 
D) employee involvement, continuous improvements, and commitment to international quality standards

Most U.S.companies have moved from a total quality management (TQM)approach to an acceptable quality level (AQL)approach.

The three levels of quality standards are general, international, and industry-specific.

EDI is software that can link information flows from different parts of a business and from different geographic areas.

Logistics is also known as ________.

Which of the following is most likely a true statement about using the Internet in supply chain management?

________ is the linking or integrating of activities into a unified system.

What is a just-in-time (JIT)inventory system? What are the implications of JIT for firms that use foreign sourcing?

________ is an online collaboration model that brings manufacturers, distributors, value-added retailers, and customers together to execute trading transactions.

A kanban system is best described as a system that ________.

Gates Manufacturing is striving to improve its performance reliability, speed of delivery, and product reliability.Gates is most likely focusing on a(n)________ strategy.

________ is an idea perfected by Japanese manufacturers to ensure quality in products.

Describe total quality management.

What are the three levels of quality standards?

Alta Designs is considering the idea of global sourcing.What would be the most likely result for Alta Designs?

________ manufacturing is any manufacturing that takes place in a country different from the home country.

What is a supply chain? How does a supply chain differ from materials management and logistics?

In deciding whether to make or buy, MNEs should focus on those parts that are to the product and that they are at making.

JIT is the process of sourcing raw materials and parts just as they are needed in the manufacturing process.

Strategies to reduce operational costs are linked to efficiency.

The Japanese approach to quality is total quality management (TQM), which stresses which of the following principles?

Globalization and International Business

The Cultural Environments Facing Business

The Political and Legal Environments Facing Business

The Economic Environments Facing Businesses

Globalization and Society

International Trade and Factor-Mobility Theory

Governmental Influence on Trade

Cross-National Cooperation and Agreements

Global Foreign-Exchange Markets

The Determination of Exchange Rates

Global Capital Markets

The Strategy of International Business

Country Evaluation and Selection

Export and Import

Direct Investment and Collaborative Strategies

The Organization of International Business

Marketing Globally

International Accounting and Finance Issues

International Human Resource Management

Filters

Exam 18: Global Manufacturing and Supply Chain Management

Most U.S.companies have moved from a total quality management (TQM)approach to an acceptable quality level (AQL)approach.

The three levels of quality standards are general, international, and industry-specific.

EDI is software that can link information flows from different parts of a business and from different geographic areas.

Logistics is also known as ________.

Which of the following is most likely a true statement about using the Internet in supply chain management?

________ is the linking or integrating of activities into a unified system.

What is a just-in-time (JIT)inventory system? What are the implications of JIT for firms that use foreign sourcing?

________ is an online collaboration model that brings manufacturers, distributors, value-added retailers, and customers together to execute trading transactions.

A kanban system is best described as a system that ________.

Gates Manufacturing is striving to improve its performance reliability, speed of delivery, and product reliability.Gates is most likely focusing on a(n)________ strategy.

________ is an idea perfected by Japanese manufacturers to ensure quality in products.

Describe total quality management.

What are the three levels of quality standards?

Alta Designs is considering the idea of global sourcing.What would be the most likely result for Alta Designs?

________ manufacturing is any manufacturing that takes place in a country different from the home country.

What is a supply chain? How does a supply chain differ from materials management and logistics?

In deciding whether to make or buy, MNEs should focus on those parts that are ________ to the product and that they are ________ at making.

JIT is the process of sourcing raw materials and parts just as they are needed in the manufacturing process.

Strategies to reduce operational costs are linked to efficiency.

The Japanese approach to quality is total quality management (TQM), which stresses which of the following principles?

Globalization and International Business

The Cultural Environments Facing Business

The Political and Legal Environments Facing Business

The Economic Environments Facing Businesses

Globalization and Society

International Trade and Factor-Mobility Theory

Governmental Influence on Trade

Cross-National Cooperation and Agreements

Global Foreign-Exchange Markets

The Determination of Exchange Rates

Global Capital Markets

The Strategy of International Business

Country Evaluation and Selection

Export and Import

Direct Investment and Collaborative Strategies

The Organization of International Business

Marketing Globally

International Accounting and Finance Issues

International Human Resource Management

Filters

In deciding whether to make or buy, MNEs should focus on those parts that are to the product and that they are at making.