Question 1

In collectivist cultures based on kinship, security and social needs are met more effectively in the workplace than at home.

Accepted Answer

A) True 
 B)False  False

Question 2

Jack, an American accounts manager, is preparing a presentation for a group of Japanese business people.Jack's presentation would be most effective if he ________.

Accepted Answer

A) told an opening joke to put everyone at ease 
B) used slang to create an informal atmosphere 
C) used long words to impress his counterparts 
D) budgeted extra time for translation and clarification 
A) told an opening joke to put everyone at ease 
B) used slang to create an informal atmosphere 
C) used long words to impress his counterparts 
D) budgeted extra time for translation and clarification D

Question 3

All of the following are international business translation problems EXCEPT which of the following?

Accepted Answer

A) All written work requires back translation in order to be understood in a second language. 
B) Because languages and the common meaning of words are constantly evolving, the intended meaning of a word may be different from what the listener or reader understands. 
C) Some words in one language simply don't have a direct translation into another language. 
D) Words mean different things in different contexts, thus the wrong context may be translated. 
A) All written work requires back translation in order to be understood in a second language. 
B) Because languages and the common meaning of words are constantly evolving, the intended meaning of a word may be different from what the listener or reader understands. 
C) Some words in one language simply don't have a direct translation into another language. 
D) Words mean different things in different contexts, thus the wrong context may be translated. A

Question 4

Based on the hierarchy-of-needs theory, in which of the following would fulfillment of lower-order needs be the best motivator?

Accepted Answer

A) wealthy countries 
B) Protestant countries 
C) high femininity countries 
D) very poor countries 
A) wealthy countries 
B) Protestant countries 
C) high femininity countries 
D) very poor countries

Question 5

Assume a firm has operations in Tokyo, where there is a collectivist culture.Which of the following would most likely motivate the firm's Japanese employees?

Accepted Answer

A) "employee-of-the-month" programs 
B) extensive vacation time 
C) on-the-job challenges 
D) good health benefits 
A) "employee-of-the-month" programs 
B) extensive vacation time 
C) on-the-job challenges 
D) good health benefits

Question 6

Ellen, a U.S.citizen, worked for a U.S.firm in Germany for four years and was transferred back to the firm's home office in Chicago two months ago.Ellen feels significant dissatisfaction with her job and life in Chicago, which is most likely a result of ________.

Accepted Answer

A) reverse culture shock 
B) polycentrism 
C) culture shock 
D) ethnocentrism 
A) reverse culture shock 
B) polycentrism 
C) culture shock 
D) ethnocentrism

Question 7

The attempt to resolve small issues before principles is a characteristic of which of the following?

Accepted Answer

A) relativism 
B) monochronic behavior 
C) pragmatism 
D) uncertainty avoidance 
A) relativism 
B) monochronic behavior 
C) pragmatism 
D) uncertainty avoidance

Question 8

Which of the following BEST describes a result of cultural collision in international business?

Accepted Answer

A) A company implements practices that are less effective than intended. 
B) Local employees are overlooked for promotions by home country managers. 
C) Expatriate managers rely too heavily on local employees for negotiating business deals. 
D) Foreign and domestic companies make adjustments for the local culture and legal environment. 
A) A company implements practices that are less effective than intended. 
B) Local employees are overlooked for promotions by home country managers. 
C) Expatriate managers rely too heavily on local employees for negotiating business deals. 
D) Foreign and domestic companies make adjustments for the local culture and legal environment.

Question 9

Raj, an engineer, works long hours and takes full responsibility for both his good and bad work performance.Raj most likely believes in ________.

Accepted Answer

A) self-determination 
B) low power distance 
C) collectivism 
D) fatalism 
A) self-determination 
B) low power distance 
C) collectivism 
D) fatalism

Question 10

What are the advantages and disadvantages of using a nation as a point of reference for a culture?

Accepted Answer

The nation, as opposed to the State, pro

Question 11

English-speaking peoples account for a larger portion of global output than people who speak any other language.

Accepted Answer

A) True 
 B)False

Question 12

Although English is referred to as the "international language of business,"________.

Accepted Answer

A) it is less frequently used than French in international business 
B) there is a growing disagreement over which version of English to use, e.g. British, American, or Australian 
C) companies headquartered outside English-speaking countries all use their official language as their operating language 
D) monolingual English speakers may experience more difficulty in the future in communicating on a worldwide basis 
A) it is less frequently used than French in international business 
B) there is a growing disagreement over which version of English to use, e.g. British, American, or Australian 
C) companies headquartered outside English-speaking countries all use their official language as their operating language 
D) monolingual English speakers may experience more difficulty in the future in communicating on a worldwide basis

Question 13

A potential problem of polycentrism is failure to introduce innovative superiority.

Accepted Answer

A) True 
 B)False

Question 14

The term "________ culture" describes a country in which the norm is a money-and-things orientation and a belief that it's better to "live to work" than to "work to live."

Accepted Answer

A) high masculinity 
B) physiological 
C) non-fatalistic 
D) high-femininity 
A) high masculinity 
B) physiological 
C) non-fatalistic 
D) high-femininity

Question 15

The lack of cultural guidebooks and research specifically for international managers poses a significant problem for global firms.

Accepted Answer

A) True 
 B)False

Question 16

Although countries are similar in terms of having a mandatory retirement age, they differ in what that age is.

Accepted Answer

A) True 
 B)False

Question 17

Change agents intentionally cause or accelerate social and cultural change.

Accepted Answer

A) True 
 B)False

Question 18

When a company wishes to introduce change in a foreign country, its likelihood of success can most likely be improved by ________.

Accepted Answer

A) introducing many changes simultaneously 
B) gaining the support of local opinion leaders 
C) agreeing to make some home-country changes in return 
D) employing expatriate managers to supervise local workers 
A) introducing many changes simultaneously 
B) gaining the support of local opinion leaders 
C) agreeing to make some home-country changes in return 
D) employing expatriate managers to supervise local workers

Question 19

According to the theory of success and reward expectation, the greatest enthusiasm for work generally occurs when there is a ________ certainty of success combined with a ________ reward for success compared to the reward for failure.

Accepted Answer

A) high; high 
B) high; low 
C) low; high 
D) low; low 
A) high; high 
B) high; low 
C) low; high 
D) low; low

Question 20

U.S.companies monopolize much of the international entertainment media, which largely portrays U.S.products and lifestyles as glamorous and appealing.This situation would most likely be used as an example of ________.

Accepted Answer

A) the stronger work ethic typical of developed countries 
B) the spread of high-context cultures 
C) cultural fragmentation 
D) cultural imperialism 
A) the stronger work ethic typical of developed countries 
B) the spread of high-context cultures 
C) cultural fragmentation 
D) cultural imperialism

In collectivist cultures based on kinship, security and social needs are met more effectively in the workplace than at home.

Jack, an American accounts manager, is preparing a presentation for a group of Japanese business people.Jack's presentation would be most effective if he ________.

All of the following are international business translation problems EXCEPT which of the following?

Based on the hierarchy-of-needs theory, in which of the following would fulfillment of lower-order needs be the best motivator?

Assume a firm has operations in Tokyo, where there is a collectivist culture.Which of the following would most likely motivate the firm's Japanese employees?

Ellen, a U.S.citizen, worked for a U.S.firm in Germany for four years and was transferred back to the firm's home office in Chicago two months ago.Ellen feels significant dissatisfaction with her job and life in Chicago, which is most likely a result of ________.

The attempt to resolve small issues before principles is a characteristic of which of the following?

Which of the following BEST describes a result of cultural collision in international business?

Raj, an engineer, works long hours and takes full responsibility for both his good and bad work performance.Raj most likely believes in ________.

What are the advantages and disadvantages of using a nation as a point of reference for a culture?

English-speaking peoples account for a larger portion of global output than people who speak any other language.

Although English is referred to as the "international language of business,"________.

A potential problem of polycentrism is failure to introduce innovative superiority.

The term "________ culture" describes a country in which the norm is a money-and-things orientation and a belief that it's better to "live to work" than to "work to live."

The lack of cultural guidebooks and research specifically for international managers poses a significant problem for global firms.

Although countries are similar in terms of having a mandatory retirement age, they differ in what that age is.

Change agents intentionally cause or accelerate social and cultural change.

When a company wishes to introduce change in a foreign country, its likelihood of success can most likely be improved by ________.

According to the theory of success and reward expectation, the greatest enthusiasm for work generally occurs when there is a certainty of success combined with a reward for success compared to the reward for failure.

U.S.companies monopolize much of the international entertainment media, which largely portrays U.S.products and lifestyles as glamorous and appealing.This situation would most likely be used as an example of ________.

Globalization and International Business

The Political and Legal Environments Facing Business

The Economic Environments Facing Businesses

Globalization and Society

International Trade and Factor-Mobility Theory

Governmental Influence on Trade

Cross-National Cooperation and Agreements

Global Foreign-Exchange Markets

The Determination of Exchange Rates

Global Capital Markets

The Strategy of International Business

Country Evaluation and Selection

Export and Import

Direct Investment and Collaborative Strategies

The Organization of International Business

Marketing Globally

Global Manufacturing and Supply Chain Management

International Accounting and Finance Issues

International Human Resource Management

Filters

Exam 2: The Cultural Environments Facing Business

In collectivist cultures based on kinship, security and social needs are met more effectively in the workplace than at home.

Jack, an American accounts manager, is preparing a presentation for a group of Japanese business people.Jack's presentation would be most effective if he ________.

All of the following are international business translation problems EXCEPT which of the following?

Based on the hierarchy-of-needs theory, in which of the following would fulfillment of lower-order needs be the best motivator?

Assume a firm has operations in Tokyo, where there is a collectivist culture.Which of the following would most likely motivate the firm's Japanese employees?

Ellen, a U.S.citizen, worked for a U.S.firm in Germany for four years and was transferred back to the firm's home office in Chicago two months ago.Ellen feels significant dissatisfaction with her job and life in Chicago, which is most likely a result of ________.

The attempt to resolve small issues before principles is a characteristic of which of the following?

Which of the following BEST describes a result of cultural collision in international business?

Raj, an engineer, works long hours and takes full responsibility for both his good and bad work performance.Raj most likely believes in ________.

What are the advantages and disadvantages of using a nation as a point of reference for a culture?

English-speaking peoples account for a larger portion of global output than people who speak any other language.

Although English is referred to as the "international language of business,"________.

A potential problem of polycentrism is failure to introduce innovative superiority.

The term "________ culture" describes a country in which the norm is a money-and-things orientation and a belief that it's better to "live to work" than to "work to live."

The lack of cultural guidebooks and research specifically for international managers poses a significant problem for global firms.

Although countries are similar in terms of having a mandatory retirement age, they differ in what that age is.

Change agents intentionally cause or accelerate social and cultural change.

When a company wishes to introduce change in a foreign country, its likelihood of success can most likely be improved by ________.

According to the theory of success and reward expectation, the greatest enthusiasm for work generally occurs when there is a ________ certainty of success combined with a ________ reward for success compared to the reward for failure.

U.S.companies monopolize much of the international entertainment media, which largely portrays U.S.products and lifestyles as glamorous and appealing.This situation would most likely be used as an example of ________.

Globalization and International Business

The Political and Legal Environments Facing Business

The Economic Environments Facing Businesses

Globalization and Society

International Trade and Factor-Mobility Theory

Governmental Influence on Trade

Cross-National Cooperation and Agreements

Global Foreign-Exchange Markets

The Determination of Exchange Rates

Global Capital Markets

The Strategy of International Business

Country Evaluation and Selection

Export and Import

Direct Investment and Collaborative Strategies

The Organization of International Business

Marketing Globally

Global Manufacturing and Supply Chain Management

International Accounting and Finance Issues

International Human Resource Management

Filters

According to the theory of success and reward expectation, the greatest enthusiasm for work generally occurs when there is a certainty of success combined with a reward for success compared to the reward for failure.