Question 1

Based on research on nonverbal communication in organizational settings,which of the following statements is NOT true?

Accepted Answer

A)  Nonverbal behaviors play a significant role in many areas of organizational functioning. 
B)  Salespeople who make more eye contact are perceived by customers to be more believable. 
C)  Interviewers rate job applicants as more suitable for employment when the applicants display low levels of direct eye contact than when they display high levels of direct eye contact. 
D)  The verbal and nonverbal behaviors of job applicants interviewed by a "cold" interviewer are rated more negatively by independent judges than the verbal and nonverbal behaviors of job applicants interviewed by a "warm" interviewer. 
A)  Nonverbal behaviors play a significant role in many areas of organizational functioning. 
B)  Salespeople who make more eye contact are perceived by customers to be more believable. 
C)  Interviewers rate job applicants as more suitable for employment when the applicants display low levels of direct eye contact than when they display high levels of direct eye contact. 
D)  The verbal and nonverbal behaviors of job applicants interviewed by a "cold" interviewer are rated more negatively by independent judges than the verbal and nonverbal behaviors of job applicants interviewed by a "warm" interviewer.

Question 2

When a supervisor evaluates the performance of an employee and shows a tendency to assign too much credit to the employee for his or her successes and too much blame to the employee for his or her failures,this is a demonstration of the ______.

Accepted Answer

A)  fundamental attribution error 
B)  actor-observer difference 
C)  the halo effect 
D)  the similar-to-me effect 
A)  fundamental attribution error 
B)  actor-observer difference 
C)  the halo effect 
D)  the similar-to-me effect

Question 3

Which of the following is NOT described in Kelley's (1973)covariation model as a type of information that people rely on in trying to explain reasons for behavior?

Accepted Answer

A)  consistency 
B)  severity 
C)  distinctiveness 
D)  consensus 
A)  consistency 
B)  severity 
C)  distinctiveness 
D)  consensus

Question 4

______ refers to a process of flawed decision making that occurs as a result of strong pressures among group members to reach agreement.

Accepted Answer

A)  Concurrence seeking 
B)  Consensual validation 
C)  Cohesion 
D)  Groupthink 
A)  Concurrence seeking 
B)  Consensual validation 
C)  Cohesion 
D)  Groupthink

Question 5

As outlined in Hackman and Oldham's (1976)job characteristics model,______ refers to the degree to which a person can see his or her work through from beginning to end.

Accepted Answer

A)  task significance 
B)  task completion 
C)  task identity 
D)  task difficulty 
A)  task significance 
B)  task completion 
C)  task identity 
D)  task difficulty

Question 6

Which of the following is NOT true with regard to the relationship between job satisfaction and job performance?

Accepted Answer

A)  There is likely a bidirectional causal relationship between job satisfaction and performance. 
B)  Job satisfaction is more strongly related to job performance for less conscientious employees than for conscientious employees. 
C)  The causal effects between job satisfaction and performance may be mediated by other variables such as positive affect. 
D)  There is no correlation between job satisfaction and job performance. 
A)  There is likely a bidirectional causal relationship between job satisfaction and performance. 
B)  Job satisfaction is more strongly related to job performance for less conscientious employees than for conscientious employees. 
C)  The causal effects between job satisfaction and performance may be mediated by other variables such as positive affect. 
D)  There is no correlation between job satisfaction and job performance.

Question 7

Which of the following is NOT true with regard to the relationship between personal dispositions and job satisfaction?

Accepted Answer

A)  Positive affect disposition is significantly correlated with overall job satisfaction. 
B)  Studies with identical twins have shown that people may be born with characteristics that predispose them to be satisfied or unsatisfied with their work. 
C)  Generalized self-efficacy has been linked with job satisfaction. 
D)  Positive affect disposition is not correlated with overall job satisfaction. 
A)  Positive affect disposition is significantly correlated with overall job satisfaction. 
B)  Studies with identical twins have shown that people may be born with characteristics that predispose them to be satisfied or unsatisfied with their work. 
C)  Generalized self-efficacy has been linked with job satisfaction. 
D)  Positive affect disposition is not correlated with overall job satisfaction.

Question 8

Which of the following has NOT been proposed as an antecedent condition for groupthink?

Accepted Answer

A)  overconfidence among group members 
B)  isolation of the group from outsiders 
C)  lack of pressure to make an accurate decision 
D)  directive leadership 
A)  overconfidence among group members 
B)  isolation of the group from outsiders 
C)  lack of pressure to make an accurate decision 
D)  directive leadership

Question 9

Which of the following statements is true with regard to the role of a leader in preventing the occurrence of groupthink?

Accepted Answer

A)  The leader should not play a critical role in initiating steps to prevent groupthink because these steps need to be initiated by other group members in order to be effective. 
B)  The leader should ensure that group members do not fall into the role of "critical evaluator." 
C)  The leader should remain impartial and not voice his or her opinions or expectations until all other group members' views have been heard. 
D)  The leader should voice his or her opinion first but only to a select few. 
A)  The leader should not play a critical role in initiating steps to prevent groupthink because these steps need to be initiated by other group members in order to be effective. 
B)  The leader should ensure that group members do not fall into the role of "critical evaluator." 
C)  The leader should remain impartial and not voice his or her opinions or expectations until all other group members' views have been heard. 
D)  The leader should voice his or her opinion first but only to a select few.

Based on research on nonverbal communication in organizational settings,which of the following statements is NOT true?

When a supervisor evaluates the performance of an employee and shows a tendency to assign too much credit to the employee for his or her successes and too much blame to the employee for his or her failures,this is a demonstration of the ______.

Which of the following is NOT described in Kelley's (1973)covariation model as a type of information that people rely on in trying to explain reasons for behavior?

______ refers to a process of flawed decision making that occurs as a result of strong pressures among group members to reach agreement.

As outlined in Hackman and Oldham's (1976)job characteristics model,______ refers to the degree to which a person can see his or her work through from beginning to end.

Which of the following is NOT true with regard to the relationship between job satisfaction and job performance?

Which of the following is NOT true with regard to the relationship between personal dispositions and job satisfaction?

Which of the following has NOT been proposed as an antecedent condition for groupthink?

Which of the following statements is true with regard to the role of a leader in preventing the occurrence of groupthink?

Defining the Field of Applied Social Psychology

Social Psychological Theory

Research Methods in Applied Social Psychology

Intervention and Evaluation

Applying Social Psychology to Clinical and Counseling Psychology

Applying Social Psychology to Sports Teams

Applying Social Psychology to the Media

Applying Social Psychology to Health

Applying Social Psychology to Education

Applying Social Psychology to the Criminal Justice System

Applying Social Psychology to the Community

Applying Social Psychology to the Environment

Applying Social Psychology to Diversity

Applying Social Psychology to Personal Relationships

Applying Social Psychology to the Classroom

Applying Social Psychology to the Good Life: Balancing Optimism and Pessimism

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Exam 10: Applying Social Psychology to Organizations

Based on research on nonverbal communication in organizational settings,which of the following statements is NOT true?

When a supervisor evaluates the performance of an employee and shows a tendency to assign too much credit to the employee for his or her successes and too much blame to the employee for his or her failures,this is a demonstration of the ______.

Which of the following is NOT described in Kelley's (1973)covariation model as a type of information that people rely on in trying to explain reasons for behavior?

______ refers to a process of flawed decision making that occurs as a result of strong pressures among group members to reach agreement.

As outlined in Hackman and Oldham's (1976)job characteristics model,______ refers to the degree to which a person can see his or her work through from beginning to end.

Which of the following is NOT true with regard to the relationship between job satisfaction and job performance?

Which of the following is NOT true with regard to the relationship between personal dispositions and job satisfaction?

Which of the following has NOT been proposed as an antecedent condition for groupthink?

Which of the following statements is true with regard to the role of a leader in preventing the occurrence of groupthink?

Defining the Field of Applied Social Psychology

Social Psychological Theory

Research Methods in Applied Social Psychology

Intervention and Evaluation

Applying Social Psychology to Clinical and Counseling Psychology

Applying Social Psychology to Sports Teams

Applying Social Psychology to the Media

Applying Social Psychology to Health

Applying Social Psychology to Education

Applying Social Psychology to the Criminal Justice System

Applying Social Psychology to the Community

Applying Social Psychology to the Environment

Applying Social Psychology to Diversity

Applying Social Psychology to Personal Relationships

Applying Social Psychology to the Classroom

Applying Social Psychology to the Good Life: Balancing Optimism and Pessimism

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