Question 1

Define motivation,and differentiate between need theories of motivation and process theories of motivation.

Accepted Answer

Motivation can be defined as the set of

Question 2

______ occurs when particular individuals exert influence on the goal achievement of others in an organizational setting.

Accepted Answer

A)  Work motivation 
B)  Social influence 
C)  Power 
D)  Leadership 
A)  Work motivation 
B)  Social influence 
C)  Power 
D)  Leadership

Question 3

Explain what is meant by group polarization,and discuss its link to groupthink.

Accepted Answer

Group polarization refers to the process

Question 4

Which of the following statements regarding organizational citizenship behavior is true?

Accepted Answer

A)  Organizational citizenship behavior cannot be distinguished from specified job requirements. 
B)  Organizational citizenship behavior involves performance behaviors such as conscientiously performing one's work. 
C)  The more employees are satisfied with their job, the less good citizenship contributions they tend to make. 
D)  When employees perceive organizational processes and outcomes to be unfair, they are more likely to engage in behaviors that go beyond their formal job requirements. 
A)  Organizational citizenship behavior cannot be distinguished from specified job requirements. 
B)  Organizational citizenship behavior involves performance behaviors such as conscientiously performing one's work. 
C)  The more employees are satisfied with their job, the less good citizenship contributions they tend to make. 
D)  When employees perceive organizational processes and outcomes to be unfair, they are more likely to engage in behaviors that go beyond their formal job requirements.

Question 5

Which of the following statements regarding nonverbal communication is NOT true?

Accepted Answer

A)  It refers to all the information conveyed by a sender, including the words themselves, that play a role in the transmission of meaning. 
B)  The tone of a person's voice is an aspect of nonverbal communication. 
C)  People's nonverbal signals can sometimes carry more accurate information than the actual words they use. 
D)  Nonverbal communication has been studied in organizational areas such as supervision and the employment interview. 
A)  It refers to all the information conveyed by a sender, including the words themselves, that play a role in the transmission of meaning. 
B)  The tone of a person's voice is an aspect of nonverbal communication. 
C)  People's nonverbal signals can sometimes carry more accurate information than the actual words they use. 
D)  Nonverbal communication has been studied in organizational areas such as supervision and the employment interview.

Question 6

Explain what is meant by a halo effect,and explain its link to a similar-to-me effect.

Accepted Answer

A halo effect operates when one draws a

Question 7

Define communication,and identify the components of the communication process.

Accepted Answer

Communication is defined as a process in

Question 8

Schemas are mental structures that people use to organize their knowledge about the social world around themes or subjects.

Accepted Answer

A) True 
 B)False

Question 9

______ models state that job satisfaction results from complex interactions between personal dispositions and environmental (job)characteristics.

Accepted Answer

A)  Job interaction 
B)  Personal disposition 
C)  Person-fit 
D)  Social information processing 
A)  Job interaction 
B)  Personal disposition 
C)  Person-fit 
D)  Social information processing

Question 10

Social constructionism posits that there is no reality apart from that which we create socially.

Accepted Answer

A) True 
 B)False

Question 11

With regard to the model of communication presented in Chapter 10,which of the following is NOT true?

Accepted Answer

A)  A message refers to the verbal and nonverbal information imparted from one party to another. 
B)  A message must be imparted through a channel. 
C)  The sender is the person who conveys the message. 
D)  After being transmitted, the message is encoded by a receiver. 
A)  A message refers to the verbal and nonverbal information imparted from one party to another. 
B)  A message must be imparted through a channel. 
C)  The sender is the person who conveys the message. 
D)  After being transmitted, the message is encoded by a receiver.

Question 12

When we draw a general impression of an individual on the basis of a single characteristic,such as intelligence,we are demonstrating ______.

Accepted Answer

A)  poor judgment 
B)  selective perception 
C)  attribution bias 
D)  the halo effect 
A)  poor judgment 
B)  selective perception 
C)  attribution bias 
D)  the halo effect

Question 13

Which alternative best characterizes the degree to which normative and informational influence affect the decision processes of virtual groups?

Accepted Answer

A)  Both normative and informational influence are less influential in the decision making of virtual groups. 
B)  Normative influence increases and informational influence decreases when groups make decisions in virtual environments. 
C)  Normative influence decreases and informational influence increases when groups make decisions in virtual environments. 
D)  The degree to which the two forms of influence affect decision making in virtual groups is likely affected by other variables, such as the degree of anonymity of participants and the virtuality of the medium. 
A)  Both normative and informational influence are less influential in the decision making of virtual groups. 
B)  Normative influence increases and informational influence decreases when groups make decisions in virtual environments. 
C)  Normative influence decreases and informational influence increases when groups make decisions in virtual environments. 
D)  The degree to which the two forms of influence affect decision making in virtual groups is likely affected by other variables, such as the degree of anonymity of participants and the virtuality of the medium.

Question 14

The available research suggests that groups interacting through videoconferencing

Accepted Answer

A)  have an easier time regulating their conversations compared with groups interacting face to face 
B)  find regulating their conversations as easy as those interacting face to face 
C)  have more difficulty regulating their conversations compared with those interacting face to face 
D)  perform better on tasks that require quick responses 
A)  have an easier time regulating their conversations compared with groups interacting face to face 
B)  find regulating their conversations as easy as those interacting face to face 
C)  have more difficulty regulating their conversations compared with those interacting face to face 
D)  perform better on tasks that require quick responses

Question 15

With regard to group polarization,which of the following statements is true?

Accepted Answer

A)  If group members' views, on average, are mildly supportive of a position, then, as a result of group discussion, the group's final decision will tend to be more opposed to the position. 
B)  Group polarization has been found to exacerbate the notion of "too much money to quit" when determining whether or not to invest more money into a failing business project. 
C)  Group polarization has been found to occur mainly in decisions involving risk. 
D)  Group polarization is more likely to influence the decisions of work-related groups than the decisions of non-work-related groups. 
A)  If group members' views, on average, are mildly supportive of a position, then, as a result of group discussion, the group's final decision will tend to be more opposed to the position. 
B)  Group polarization has been found to exacerbate the notion of "too much money to quit" when determining whether or not to invest more money into a failing business project. 
C)  Group polarization has been found to occur mainly in decisions involving risk. 
D)  Group polarization is more likely to influence the decisions of work-related groups than the decisions of non-work-related groups.

Question 16

Which of the following is NOT a technique that leaders use to be persuasive?

Accepted Answer

A)  rhetorical devices 
B)  amplify values 
C)  raising the volume of their voice 
D)  loss language 
A)  rhetorical devices 
B)  amplify values 
C)  raising the volume of their voice 
D)  loss language

Question 17

The interpretative symbolic perspective has its roots in the theory of ______,which states that reality is constructed by means of consensual validation achieved through social interaction.

Accepted Answer

A)  social constructionism 
B)  social communication 
C)  symbolic interactionism 
D)  social interactionism 
A)  social constructionism 
B)  social communication 
C)  symbolic interactionism 
D)  social interactionism

Question 18

Which of the following statements regarding group decision making in the workplace is true?

Accepted Answer

A)  Teams are often responsible for making decisions that previously had been made by individual managers. 
B)  Most important decisions in organizations are made by senior individuals. 
C)  The prevalence of semiautonomous and self-managed work teams has remained more or less constant. 
D)  In the U.S., 30% of Fortune 500 companies have at least half of their employees working in teams. 
A)  Teams are often responsible for making decisions that previously had been made by individual managers. 
B)  Most important decisions in organizations are made by senior individuals. 
C)  The prevalence of semiautonomous and self-managed work teams has remained more or less constant. 
D)  In the U.S., 30% of Fortune 500 companies have at least half of their employees working in teams.

Question 19

Selective perception is defined as the process of interpreting information about how we view others and ourselves.

Accepted Answer

A) True 
 B)False

Question 20

With selective perception,people learn to automatically filter out what they consider to be unnecessary information.

Accepted Answer

A) True 
 B)False

Define motivation,and differentiate between need theories of motivation and process theories of motivation.

______ occurs when particular individuals exert influence on the goal achievement of others in an organizational setting.

Explain what is meant by group polarization,and discuss its link to groupthink.

Which of the following statements regarding organizational citizenship behavior is true?

Which of the following statements regarding nonverbal communication is NOT true?

Explain what is meant by a halo effect,and explain its link to a similar-to-me effect.

Define communication,and identify the components of the communication process.

Schemas are mental structures that people use to organize their knowledge about the social world around themes or subjects.

______ models state that job satisfaction results from complex interactions between personal dispositions and environmental (job)characteristics.

Social constructionism posits that there is no reality apart from that which we create socially.

With regard to the model of communication presented in Chapter 10,which of the following is NOT true?

When we draw a general impression of an individual on the basis of a single characteristic,such as intelligence,we are demonstrating ______.

Which alternative best characterizes the degree to which normative and informational influence affect the decision processes of virtual groups?

The available research suggests that groups interacting through videoconferencing

With regard to group polarization,which of the following statements is true?

Which of the following is NOT a technique that leaders use to be persuasive?

The interpretative symbolic perspective has its roots in the theory of ______,which states that reality is constructed by means of consensual validation achieved through social interaction.

Which of the following statements regarding group decision making in the workplace is true?

Selective perception is defined as the process of interpreting information about how we view others and ourselves.

With selective perception,people learn to automatically filter out what they consider to be unnecessary information.

Defining the Field of Applied Social Psychology

Social Psychological Theory

Research Methods in Applied Social Psychology

Intervention and Evaluation

Applying Social Psychology to Clinical and Counseling Psychology

Applying Social Psychology to Sports Teams

Applying Social Psychology to the Media

Applying Social Psychology to Health

Applying Social Psychology to Education

Applying Social Psychology to the Criminal Justice System

Applying Social Psychology to the Community

Applying Social Psychology to the Environment

Applying Social Psychology to Diversity

Applying Social Psychology to Personal Relationships

Applying Social Psychology to the Classroom

Applying Social Psychology to the Good Life: Balancing Optimism and Pessimism

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Exam 10: Applying Social Psychology to Organizations

Define motivation,and differentiate between need theories of motivation and process theories of motivation.

______ occurs when particular individuals exert influence on the goal achievement of others in an organizational setting.

Explain what is meant by group polarization,and discuss its link to groupthink.

Which of the following statements regarding organizational citizenship behavior is true?

Which of the following statements regarding nonverbal communication is NOT true?

Explain what is meant by a halo effect,and explain its link to a similar-to-me effect.

Define communication,and identify the components of the communication process.

Schemas are mental structures that people use to organize their knowledge about the social world around themes or subjects.

______ models state that job satisfaction results from complex interactions between personal dispositions and environmental (job)characteristics.

Social constructionism posits that there is no reality apart from that which we create socially.

With regard to the model of communication presented in Chapter 10,which of the following is NOT true?

When we draw a general impression of an individual on the basis of a single characteristic,such as intelligence,we are demonstrating ______.

Which alternative best characterizes the degree to which normative and informational influence affect the decision processes of virtual groups?

The available research suggests that groups interacting through videoconferencing

With regard to group polarization,which of the following statements is true?

Which of the following is NOT a technique that leaders use to be persuasive?

The interpretative symbolic perspective has its roots in the theory of ______,which states that reality is constructed by means of consensual validation achieved through social interaction.

Which of the following statements regarding group decision making in the workplace is true?

Selective perception is defined as the process of interpreting information about how we view others and ourselves.

With selective perception,people learn to automatically filter out what they consider to be unnecessary information.

Defining the Field of Applied Social Psychology

Social Psychological Theory

Research Methods in Applied Social Psychology

Intervention and Evaluation

Applying Social Psychology to Clinical and Counseling Psychology

Applying Social Psychology to Sports Teams

Applying Social Psychology to the Media

Applying Social Psychology to Health

Applying Social Psychology to Education

Applying Social Psychology to the Criminal Justice System

Applying Social Psychology to the Community

Applying Social Psychology to the Environment

Applying Social Psychology to Diversity

Applying Social Psychology to Personal Relationships

Applying Social Psychology to the Classroom

Applying Social Psychology to the Good Life: Balancing Optimism and Pessimism

Filters