Question 1

Research indicates that the desire to be treated with respect is important to almost all workers, regardless of national culture.

Accepted Answer

A) True 
 B)False

Question 2

Bob is a social butterfly. He often leaves his workstation to chat with coworkers. He volunteers for every problem-solving team and enjoys planning the annual summer employee picnic. Bob has a ________.

Accepted Answer

A)  low need for safety 
B)  high need for esteem 
C)  low need for power 
D)  high need for affiliation 
A)  low need for safety 
B)  high need for esteem 
C)  low need for power 
D)  high need for affiliation

Question 3

In the study of motivation, quality is irrelevant to the energy element.

Accepted Answer

A) True 
 B)False

Question 4

The definition of motivation has three key elements: effort, direction, and persistence.

Accepted Answer

A) True 
 B)False

Question 5

With its motto "Be All that You Can Be," the United States Army encouraged recruits to fulfill their ________ needs.

Accepted Answer

A)  physiological 
B)  psychological 
C)  esteem 
D)  self-actualization 
A)  physiological 
B)  psychological 
C)  esteem 
D)  self-actualization

Question 6

Which one of the following actions accurately reflects the reinforcement theory of motivation?

Accepted Answer

A)  A company's policy of cutting a day's pay if an employee reports to work later than 10.30 A.M. 
B)  A company's policy of giving its sales staff cash coupons for exceeding their daily targets. 
C)  A company initiating a process of job redesign to engage its employees better. 
D)  A company setting specific and difficult goals and ensuring that employees accept them. 
A)  A company's policy of cutting a day's pay if an employee reports to work later than 10.30 A.M. 
B)  A company's policy of giving its sales staff cash coupons for exceeding their daily targets. 
C)  A company initiating a process of job redesign to engage its employees better. 
D)  A company setting specific and difficult goals and ensuring that employees accept them.

Question 7

Matthew is worried that he will not be able to pay his mortgage and feed his family since he was laid off from his production job. Which one of Maslow's levels of need is a concern to Matthew?

Accepted Answer

A)  self-actualization 
B)  esteem 
C)  psychological 
D)  physiological 
A)  self-actualization 
B)  esteem 
C)  psychological 
D)  physiological

Question 8

Some people are motivated and some are not.

Accepted Answer

A) True 
 B)False

Question 9

In Maslow's hierarchy of needs theory, ________ needs form the lowest or foundational step in the hierarchy.

Accepted Answer

A)  psychomotor 
B)  physiological 
C)  psychological 
D)  psychographic 
A)  psychomotor 
B)  physiological 
C)  psychological 
D)  psychographic

Question 10

Goal-setting theory says that ________.

Accepted Answer

A)  goals should be loosely defined and moderately challenging to maximize motivation 
B)  a generalized goal of "do your best" is likely to be most effective in ensuring high performance 
C)  difficult goals, when accepted, result in higher performance than do easy goals 
D)  to be effective, goals set should be easily achievable for the top performers 
A)  goals should be loosely defined and moderately challenging to maximize motivation 
B)  a generalized goal of "do your best" is likely to be most effective in ensuring high performance 
C)  difficult goals, when accepted, result in higher performance than do easy goals 
D)  to be effective, goals set should be easily achievable for the top performers

Question 11

According to Maslow's hierarchy of needs theory, ________ needs are predominantly satisfied externally while ________ needs are satisfied internally.

Accepted Answer

A)  physiological; safety 
B)  safety; self-actualization 
C)  self-actualization; physiological 
D)  social; safety 
A)  physiological; safety 
B)  safety; self-actualization 
C)  self-actualization; physiological 
D)  social; safety

Question 12

Joe watches his youngest employees like a mother hen to make sure they stay on task and off their cell phones. Joe is behaving like a ________ manager.

Accepted Answer

A)  Theory X 
B)  Theory Y 
C)  Theory Z 
D)  Two-factor 
A)  Theory X 
B)  Theory Y 
C)  Theory Z 
D)  Two-factor

Question 13

Define motivation and discuss the three elements of motivation.

Accepted Answer

Motivation refers to the process by whic

Question 14

Frederick Herzberg's two-factor theory proposes that ________.

Accepted Answer

A)  intrinsic factors cause job dissatisfaction 
B)  extrinsic factors have the maximum effect on job satisfaction 
C)  extrinsic factors are associated with job dissatisfaction 
D)  intrinsic factors have little effect on job satisfaction 
A)  intrinsic factors cause job dissatisfaction 
B)  extrinsic factors have the maximum effect on job satisfaction 
C)  extrinsic factors are associated with job dissatisfaction 
D)  intrinsic factors have little effect on job satisfaction

Question 15

Write a short essay on Maslow's hierarchy of needs by first describing the needs and then discussing how these needs are interrelated according to the theory. How can managers use this theory to motivate employees?

Accepted Answer

Maslow proposed that within every person

Question 16

Bonnie's boss has offered her baseball game tickets if she meets her sales goals this month. Bonnie looked at him in disbelief and did not put forth the effort to meet the goals. According to expectancy theory, from this we can surmise ________.

Accepted Answer

A)  the expectancy was only moderate 
B)  the reward had low valence for Bonnie 
C)  the instrumentality was low 
D)  the effort-reward linkage was weak 
A)  the expectancy was only moderate 
B)  the reward had low valence for Bonnie 
C)  the instrumentality was low 
D)  the effort-reward linkage was weak

Question 17

According to Maslow's hierarchy of needs theory, when an employer provides his employees health insurance, he is taking care of their ________ needs.

Accepted Answer

A)  safety 
B)  social 
C)  self-actualization 
D)  esteem 
A)  safety 
B)  social 
C)  self-actualization 
D)  esteem

Question 18

Evidence supports that job enrichment is by far the best method to motivate employees.

Accepted Answer

A) True 
 B)False

Question 19

The ________ of work design says that employees are taking the initiative to change how their work is performed.

Accepted Answer

A)  social model 
B)  proactive perspective 
C)  job characteristics model 
D)  relational perspective 
A)  social model 
B)  proactive perspective 
C)  job characteristics model 
D)  relational perspective

Question 20

Goal-setting theory assumes that an individual is committed to the goal. Commitment is most likely when ________.

Accepted Answer

A)  goals are assigned and not self-set 
B)  goals are not made public 
C)  the individual has an internal locus of control 
D)  the individual has low self-efficacy 
A)  goals are assigned and not self-set 
B)  goals are not made public 
C)  the individual has an internal locus of control 
D)  the individual has low self-efficacy

Research indicates that the desire to be treated with respect is important to almost all workers, regardless of national culture.

Bob is a social butterfly. He often leaves his workstation to chat with coworkers. He volunteers for every problem-solving team and enjoys planning the annual summer employee picnic. Bob has a ________.

In the study of motivation, quality is irrelevant to the energy element.

The definition of motivation has three key elements: effort, direction, and persistence.

With its motto "Be All that You Can Be," the United States Army encouraged recruits to fulfill their ________ needs.

Which one of the following actions accurately reflects the reinforcement theory of motivation?

Matthew is worried that he will not be able to pay his mortgage and feed his family since he was laid off from his production job. Which one of Maslow's levels of need is a concern to Matthew?

Some people are motivated and some are not.

In Maslow's hierarchy of needs theory, ________ needs form the lowest or foundational step in the hierarchy.

Goal-setting theory says that ________.

According to Maslow's hierarchy of needs theory, needs are predominantly satisfied externally while needs are satisfied internally.

Joe watches his youngest employees like a mother hen to make sure they stay on task and off their cell phones. Joe is behaving like a ________ manager.

Define motivation and discuss the three elements of motivation.

Frederick Herzberg's two-factor theory proposes that ________.

Write a short essay on Maslow's hierarchy of needs by first describing the needs and then discussing how these needs are interrelated according to the theory. How can managers use this theory to motivate employees?

Bonnie's boss has offered her baseball game tickets if she meets her sales goals this month. Bonnie looked at him in disbelief and did not put forth the effort to meet the goals. According to expectancy theory, from this we can surmise ________.

According to Maslow's hierarchy of needs theory, when an employer provides his employees health insurance, he is taking care of their ________ needs.

Evidence supports that job enrichment is by far the best method to motivate employees.

The ________ of work design says that employees are taking the initiative to change how their work is performed.

Goal-setting theory assumes that an individual is committed to the goal. Commitment is most likely when ________.

Managers and You in the Workplace

Decision Making

Globalmanagement

Valuing a Diverse Workforce

Socially Conscious Management

Managing Change

Constraints Onmanagers

Planning and Goal-Setting

Strategic Planning

Fostering Entrepreneurship

Organization Design

Organizing Around Teams

Human Resourcemanagement

Interpersonal and Organizational Communication

Organizational Behavior

Leadership

Controlling Activities and Operations

Filters

Exam 17: Motivating Employees

Research indicates that the desire to be treated with respect is important to almost all workers, regardless of national culture.

Bob is a social butterfly. He often leaves his workstation to chat with coworkers. He volunteers for every problem-solving team and enjoys planning the annual summer employee picnic. Bob has a ________.

In the study of motivation, quality is irrelevant to the energy element.

The definition of motivation has three key elements: effort, direction, and persistence.

With its motto "Be All that You Can Be," the United States Army encouraged recruits to fulfill their ________ needs.

Which one of the following actions accurately reflects the reinforcement theory of motivation?

Matthew is worried that he will not be able to pay his mortgage and feed his family since he was laid off from his production job. Which one of Maslow's levels of need is a concern to Matthew?

Some people are motivated and some are not.

In Maslow's hierarchy of needs theory, ________ needs form the lowest or foundational step in the hierarchy.

Goal-setting theory says that ________.

According to Maslow's hierarchy of needs theory, ________ needs are predominantly satisfied externally while ________ needs are satisfied internally.

Joe watches his youngest employees like a mother hen to make sure they stay on task and off their cell phones. Joe is behaving like a ________ manager.

Define motivation and discuss the three elements of motivation.

Frederick Herzberg's two-factor theory proposes that ________.

Write a short essay on Maslow's hierarchy of needs by first describing the needs and then discussing how these needs are interrelated according to the theory. How can managers use this theory to motivate employees?

Bonnie's boss has offered her baseball game tickets if she meets her sales goals this month. Bonnie looked at him in disbelief and did not put forth the effort to meet the goals. According to expectancy theory, from this we can surmise ________.

According to Maslow's hierarchy of needs theory, when an employer provides his employees health insurance, he is taking care of their ________ needs.

Evidence supports that job enrichment is by far the best method to motivate employees.

The ________ of work design says that employees are taking the initiative to change how their work is performed.

Goal-setting theory assumes that an individual is committed to the goal. Commitment is most likely when ________.

Managers and You in the Workplace

Decision Making

Globalmanagement

Valuing a Diverse Workforce

Socially Conscious Management

Managing Change

Constraints Onmanagers

Planning and Goal-Setting

Strategic Planning

Fostering Entrepreneurship

Organization Design

Organizing Around Teams

Human Resourcemanagement

Interpersonal and Organizational Communication

Organizational Behavior

Leadership

Controlling Activities and Operations

Filters

According to Maslow's hierarchy of needs theory, needs are predominantly satisfied externally while needs are satisfied internally.