Exam 17: Motivating Employees

"We can't pay much but our clients could not manage without people like you in their lives." This statement indicates that the position has ________.

In the job characteristics model, the dimension of ________ refers to the degree to which doing work activities required by a job results in an individual obtaining direct and clear information about the effectiveness of his or her performance.

________ is a motivational approach in which an organization's financial statements are shared with all employees.

________ refers to the vertical expansion of a job by adding planning and evaluating responsibilities.

As a flower arranger, Beth doesn't have to wait for someone to tell her. She can look at an arrangement and know whether she did a good job. Beth's job has ________.

According to the three-needs theory, the need for ________ is the drive to succeed and excel in relation to a set of standards.

Goal-setting theory works well as a motivator in cultures that are high in uncertainty avoidance.

Which one of the following is true about managing cross-cultural motivational challenges?

The company announced it would be laying off several workers because of the loss of several large orders. Employees wondered how the workers to be laid off would be selected. They were concerned with ________.

In the expectancy theory, ________ is the degree to which the individual believes that performing at a particular level is instrumental in attaining the desired outcome.

Which one of the following needs is a higher-order need in Maslow's hierarchy of needs theory?

Frederick Herzberg found that when employees were dissatisfied, they tended to cite extrinsic factors arising from the job context such as company policy and administration, supervision, interpersonal relationships, and working conditions.

Jack Hammer is a retired man who has decided to seek work with your company to supplement his retirement income. As you consider whether he will be a good fit for your department, you decide that he is likely to find satisfaction in the job because it ________.

The equity theory proposes that ________.

According to Herzberg's two-factor theory, which one of the following is a motivator?

The three-needs theory of motivation states that there are three ________ needs that are major motivators in work.

In the context of Maslow's hierarchy of needs theory, when a company has a space where employees can meet during breaks and catch up with each other, the company is taking care of the employees' ________ needs.

McGregor's Theory X assumes that employees ________.

In the job characteristics model, the dimension of ________ refers to the degree to which a job provides substantial freedom, independence, and discretion to the individual in scheduling the work and determining the procedures to be used in carrying it out.

People with a high need for achievement ________.