Question 1

Explain cognitive dissonance theory in brief.

Accepted Answer

Cognitive dissonance theory sought to ex

Question 2

In a short essay, list and discuss three shortcuts frequently used in judging others. Discuss the impact these shortcuts have on the management of employees.

Accepted Answer

Perceiving and interpreting people's beh

Question 3

Peter, an assistant manager, exhibits a distinct lack of emotional involvement with his colleagues and subordinates. His entire focus is on achieving the goals he sets, no matter what course he has to take to get there. These traits lead an observer to conclude that Peter ________.

Accepted Answer

A)  is high in Machiavellianism 
B)  has low self-esteem 
C)  is high in self-monitoring 
D)  has an internal locus of control 
A)  is high in Machiavellianism 
B)  has low self-esteem 
C)  is high in self-monitoring 
D)  has an internal locus of control

Question 4

The degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization is the employee's ________.

Accepted Answer

A)  job involvement 
B)  organizational commitment 
C)  job satisfaction 
D)  organizational citizenship 
A)  job involvement 
B)  organizational commitment 
C)  job satisfaction 
D)  organizational citizenship

Question 5

It is very difficult to ruffle Doreen's feathers. She has been called a rock, steadfast, slow to anger, calm in the middle of the storm. Doreen is high in ________.

Accepted Answer

A)  emotional stability 
B)  sensing 
C)  conscientiousness 
D)  thinking 
A)  emotional stability 
B)  sensing 
C)  conscientiousness 
D)  thinking

Question 6

Underestimating the influence of external factors and overestimating the influence of internal factors when making judgments about others is known as the ________.

Accepted Answer

A)  fundamental attribution error 
B)  self-serving bias 
C)  locus of control error 
D)  halo effect 
A)  fundamental attribution error 
B)  self-serving bias 
C)  locus of control error 
D)  halo effect

Question 7

Individuals with a Type ________ personality impose deadlines on themselves, generally emphasizing quantity over quality.

Accepted Answer

A)  A 
B)  B 
C)  X 
D)  Y 
A)  A 
B)  B 
C)  X 
D)  Y

Question 8

According to the Big Five Model of personality, a person who has a wide range of interests and is imaginative, fascinated with novelty, artistically sensitive, and intellectual is described as ________.

Accepted Answer

A)  conscientious 
B)  extraverted 
C)  emotionally stable 
D)  open to experience 
A)  conscientious 
B)  extraverted 
C)  emotionally stable 
D)  open to experience

Question 9

As a manager, if you prefer to have a harmonious work environment and dislike reprimanding your subordinates, you would probably score high on the ________ aspect of the MBTI®.

Accepted Answer

A)  perception 
B)  thinking 
C)  intuition 
D)  feeling 
A)  perception 
B)  thinking 
C)  intuition 
D)  feeling

Question 10

Andrea closely monitors the job satisfaction of her subordinates because she believes ________.

Accepted Answer

A)  she will be rated in this area on her performance evaluation 
B)  it is hard to discipline an employee because of the employee's attitude 
C)  low satisfaction leads to counterproductive behaviors 
D)  satisfied workers are more productive 
A)  she will be rated in this area on her performance evaluation 
B)  it is hard to discipline an employee because of the employee's attitude 
C)  low satisfaction leads to counterproductive behaviors 
D)  satisfied workers are more productive

Question 11

________ is the tendency for individuals to attribute their own successes to internal factors such as ability or effort while putting the blame for personal failure on external factors such as luck.

Accepted Answer

A)  Locus of control error 
B)  Stereotyping 
C)  Fundamental attribution error 
D)  Self-serving bias 
A)  Locus of control error 
B)  Stereotyping 
C)  Fundamental attribution error 
D)  Self-serving bias

Question 12

The cognitive component of an attitude refers to the beliefs, opinions, knowledge, or information held by a person.

Accepted Answer

A) True 
 B)False

Question 13

Cognitive dissonance is any incompatibility or inconsistency between attitudes or between behavior and attitudes.

Accepted Answer

A) True 
 B)False

Question 14

There is ample evidence to support the validity of the Myers-Briggs Type Indicator as a measure of personality.

Accepted Answer

A) True 
 B)False

Question 15

Individuals with low self-esteem are more susceptible to external influence than are people with high self-esteem.

Accepted Answer

A) True 
 B)False

Question 16

The goals of OB are to ________.

Accepted Answer

A)  design, produce, and market products desired by consumers 
B)  explain, predict, and influence behavior 
C)  recruit, select, and retain qualified employees 
D)  identify social, environmental, and financial issues 
A)  design, produce, and market products desired by consumers 
B)  explain, predict, and influence behavior 
C)  recruit, select, and retain qualified employees 
D)  identify social, environmental, and financial issues

Question 17

In ________, the observer's perception of others is influenced more by the observer's own characteristics than by those of the person observed.

Accepted Answer

A)  stereotyping 
B)  self-serving bias 
C)  assumed similarity 
D)  the halo effect 
A)  stereotyping 
B)  self-serving bias 
C)  assumed similarity 
D)  the halo effect

Question 18

The ability to sense how others are feeling is known as ________.

Accepted Answer

A)  agreeableness 
B)  empathy 
C)  sympathy 
D)  relationship management 
A)  agreeableness 
B)  empathy 
C)  sympathy 
D)  relationship management

Explain cognitive dissonance theory in brief.

In a short essay, list and discuss three shortcuts frequently used in judging others. Discuss the impact these shortcuts have on the management of employees.

Peter, an assistant manager, exhibits a distinct lack of emotional involvement with his colleagues and subordinates. His entire focus is on achieving the goals he sets, no matter what course he has to take to get there. These traits lead an observer to conclude that Peter ________.

The degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization is the employee's ________.

It is very difficult to ruffle Doreen's feathers. She has been called a rock, steadfast, slow to anger, calm in the middle of the storm. Doreen is high in ________.

Underestimating the influence of external factors and overestimating the influence of internal factors when making judgments about others is known as the ________.

Individuals with a Type ________ personality impose deadlines on themselves, generally emphasizing quantity over quality.

According to the Big Five Model of personality, a person who has a wide range of interests and is imaginative, fascinated with novelty, artistically sensitive, and intellectual is described as ________.

As a manager, if you prefer to have a harmonious work environment and dislike reprimanding your subordinates, you would probably score high on the ________ aspect of the MBTI®.

Andrea closely monitors the job satisfaction of her subordinates because she believes ________.

________ is the tendency for individuals to attribute their own successes to internal factors such as ability or effort while putting the blame for personal failure on external factors such as luck.

The cognitive component of an attitude refers to the beliefs, opinions, knowledge, or information held by a person.

Cognitive dissonance is any incompatibility or inconsistency between attitudes or between behavior and attitudes.

There is ample evidence to support the validity of the Myers-Briggs Type Indicator as a measure of personality.

Individuals with low self-esteem are more susceptible to external influence than are people with high self-esteem.

The goals of OB are to ________.

In ________, the observer's perception of others is influenced more by the observer's own characteristics than by those of the person observed.

The ability to sense how others are feeling is known as ________.

Managers and You in the Workplace

Decision Making

Globalmanagement

Valuing a Diverse Workforce

Socially Conscious Management

Managing Change

Constraints Onmanagers

Planning and Goal-Setting

Strategic Planning

Fostering Entrepreneurship

Organization Design

Organizing Around Teams

Human Resourcemanagement

Interpersonal and Organizational Communication

Leadership

Motivating Employees

Controlling Activities and Operations

Filters

Exam 15: Organizational Behavior

Explain cognitive dissonance theory in brief.

In a short essay, list and discuss three shortcuts frequently used in judging others. Discuss the impact these shortcuts have on the management of employees.

Peter, an assistant manager, exhibits a distinct lack of emotional involvement with his colleagues and subordinates. His entire focus is on achieving the goals he sets, no matter what course he has to take to get there. These traits lead an observer to conclude that Peter ________.

The degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization is the employee's ________.

It is very difficult to ruffle Doreen's feathers. She has been called a rock, steadfast, slow to anger, calm in the middle of the storm. Doreen is high in ________.

Underestimating the influence of external factors and overestimating the influence of internal factors when making judgments about others is known as the ________.

Individuals with a Type ________ personality impose deadlines on themselves, generally emphasizing quantity over quality.

According to the Big Five Model of personality, a person who has a wide range of interests and is imaginative, fascinated with novelty, artistically sensitive, and intellectual is described as ________.

As a manager, if you prefer to have a harmonious work environment and dislike reprimanding your subordinates, you would probably score high on the ________ aspect of the MBTI®.

Andrea closely monitors the job satisfaction of her subordinates because she believes ________.

________ is the tendency for individuals to attribute their own successes to internal factors such as ability or effort while putting the blame for personal failure on external factors such as luck.

The cognitive component of an attitude refers to the beliefs, opinions, knowledge, or information held by a person.

Cognitive dissonance is any incompatibility or inconsistency between attitudes or between behavior and attitudes.

There is ample evidence to support the validity of the Myers-Briggs Type Indicator as a measure of personality.

Individuals with low self-esteem are more susceptible to external influence than are people with high self-esteem.

The goals of OB are to ________.

In ________, the observer's perception of others is influenced more by the observer's own characteristics than by those of the person observed.

The ability to sense how others are feeling is known as ________.

Managers and You in the Workplace

Decision Making

Globalmanagement

Valuing a Diverse Workforce

Socially Conscious Management

Managing Change

Constraints Onmanagers

Planning and Goal-Setting

Strategic Planning

Fostering Entrepreneurship

Organization Design

Organizing Around Teams

Human Resourcemanagement

Interpersonal and Organizational Communication

Leadership

Motivating Employees

Controlling Activities and Operations

Filters