Question 1

________ theory explains how we judge people differently depending on what meaning we ascribe to a given behavior.

Accepted Answer

A)  Perception 
B)  Behavior 
C)  Attribution 
D)  Stereotype 
A)  Perception 
B)  Behavior 
C)  Attribution 
D)  Stereotype

Question 2

Richard is the manager of the sales department in his company. He notices that several of the salespeople reporting to him are taking it easy. Their focus is to just meet the sales target and take no extra initiative to improve sales or their individual performances. As a result, the department's performance is declining. Explain how Richard can encourage his salespeople to improve their performances using the shaping techniques.

Accepted Answer

Student answers may vary.
The tendency t

Question 3

If you like yourself, then your personality would be described as having ________.

Accepted Answer

A)  an internal locus of control 
B)  a high Machiavellianism score 
C)  high self-esteem 
D)  an external locus of control 
A)  an internal locus of control 
B)  a high Machiavellianism score 
C)  high self-esteem 
D)  an external locus of control

Question 4

People say she will be late for her own funeral. It doesn't matter whether it's a team meeting or a meeting with her son's teacher, Malinda will be late. But she always has a plausible reason, one that is never her fault. Malinda's behavior shows ________.

Accepted Answer

A)  high distinctiveness 
B)  low distinctiveness 
C)  high consensus 
D)  low consensus 
A)  high distinctiveness 
B)  low distinctiveness 
C)  high consensus 
D)  low consensus

Question 5

The rest of the world sees problems; Martin sees opportunity. He made money in real estate and lost it when the recession hit. But soon he found another way to earn a living and has become wealthy again. Martin is high in ________.

Accepted Answer

A)  self-esteem 
B)  Machiavellianism 
C)  positive psychological capital 
D)  resilience 
A)  self-esteem 
B)  Machiavellianism 
C)  positive psychological capital 
D)  resilience

Question 6

Donna has just moved to the city from a small town and gets a job as an assistant in a law firm. Not being very familiar with the way things work in the corporate world, she watches her colleagues closely and tries to learn from their mistakes and achievements. This can be described as ________.

Accepted Answer

A)  motor reproduction 
B)  positive reinforcement 
C)  reflexive learning 
D)  social learning 
A)  motor reproduction 
B)  positive reinforcement 
C)  reflexive learning 
D)  social learning

Question 7

Define learning and explain the two learning theories that are relevant to understanding how and why individual behavior occurs.

Accepted Answer

Learning is any relatively permanent cha

Question 8

Which one of the following is true of a person who believes that "the ends justify the means"?

Accepted Answer

A)  He is likely to be low on self-confidence. 
B)  He is likely to be high in Machiavellianism. 
C)  He is likely to have an external locus of control. 
D)  He is likely to be risk averse. 
A)  He is likely to be low on self-confidence. 
B)  He is likely to be high in Machiavellianism. 
C)  He is likely to have an external locus of control. 
D)  He is likely to be risk averse.

Question 9

Highly engaged employees tend to have higher absenteeism but work harder when they are present.

Accepted Answer

A) True 
 B)False

Question 10

When we make judgments about the behavior of other people, we tend to underestimate the influence of external factors and to overestimate the influence of internal factors. This tendency is called the self-serving bias.

Accepted Answer

A) True 
 B)False

Question 11

Which one of the following is true according to the MBTI®?

Accepted Answer

A)  Introverted types are practical and prefer routine and order. 
B)  Feeling types use reason and logic to handle problems. 
C)  Perceiving types are rigid and structured. 
D)  Judging types want control and prefer their world to be ordered. 
A)  Introverted types are practical and prefer routine and order. 
B)  Feeling types use reason and logic to handle problems. 
C)  Perceiving types are rigid and structured. 
D)  Judging types want control and prefer their world to be ordered.

Question 12

Eliminating any reinforcement that's maintaining an undesirable behavior is called ________.

Accepted Answer

A)  elimination 
B)  extinction 
C)  punishment 
D)  extraction 
A)  elimination 
B)  extinction 
C)  punishment 
D)  extraction

Question 13

The words "I am the master of my fate, I am the captain of my soul" are consistent with someone who ________

Accepted Answer

A)  is high in openness to experience 
B)  has an internal locus of control 
C)  has an external locus of control 
D)  is out of control 
A)  is high in openness to experience 
B)  has an internal locus of control 
C)  has an external locus of control 
D)  is out of control

Question 14

In the statement, "The highway is very busy at 5 p.m. and is scary to drive on, so I'll wait until 7 p.m. to go home," the phrase, "so I'll wait until 7 p.m. to go home," represents which component of an attitude?

Accepted Answer

A)  cognitive 
B)  behavioral 
C)  emotive 
D)  affective 
A)  cognitive 
B)  behavioral 
C)  emotive 
D)  affective

Question 15

People with high self-esteem ________.

Accepted Answer

A)  are more prone to conform to the beliefs of those they respect 
B)  are more likely to seek approval from others 
C)  are more likely to take unpopular stands 
D)  are more susceptible to external influence 
A)  are more prone to conform to the beliefs of those they respect 
B)  are more likely to seek approval from others 
C)  are more likely to take unpopular stands 
D)  are more susceptible to external influence

Question 16

Operant behavior is reflexive or unlearned behavior.

Accepted Answer

A) True 
 B)False

Question 17

Define attitudes. List and discuss the three components of attitudes and include an example of a statement that describes each component to support your answer.

Accepted Answer

Attitudes are evaluative statements - ei

Question 18

In the Big Five Model of personality, ________ refers to the degree to which someone is good-natured, cooperative, and trusting.

Accepted Answer

A)  extraversion 
B)  agreeableness 
C)  conscientiousness 
D)  emotional stability 
A)  extraversion 
B)  agreeableness 
C)  conscientiousness 
D)  emotional stability

Question 19

Emotional intelligence appears to be relevant for positions that must work in isolation.

Accepted Answer

A) True 
 B)False

Question 20

________ is employees' general belief that their organization values their contribution and cares about their well-being.

Accepted Answer

A)  Job involvement 
B)  Organizational commitment 
C)  Perceived organizational support 
D)  Organizational citizenship 
A)  Job involvement 
B)  Organizational commitment 
C)  Perceived organizational support 
D)  Organizational citizenship

________ theory explains how we judge people differently depending on what meaning we ascribe to a given behavior.

If you like yourself, then your personality would be described as having ________.

People say she will be late for her own funeral. It doesn't matter whether it's a team meeting or a meeting with her son's teacher, Malinda will be late. But she always has a plausible reason, one that is never her fault. Malinda's behavior shows ________.

The rest of the world sees problems; Martin sees opportunity. He made money in real estate and lost it when the recession hit. But soon he found another way to earn a living and has become wealthy again. Martin is high in ________.

Donna has just moved to the city from a small town and gets a job as an assistant in a law firm. Not being very familiar with the way things work in the corporate world, she watches her colleagues closely and tries to learn from their mistakes and achievements. This can be described as ________.

Define learning and explain the two learning theories that are relevant to understanding how and why individual behavior occurs.

Which one of the following is true of a person who believes that "the ends justify the means"?

Highly engaged employees tend to have higher absenteeism but work harder when they are present.

When we make judgments about the behavior of other people, we tend to underestimate the influence of external factors and to overestimate the influence of internal factors. This tendency is called the self-serving bias.

Which one of the following is true according to the MBTI®?

Eliminating any reinforcement that's maintaining an undesirable behavior is called ________.

The words "I am the master of my fate, I am the captain of my soul" are consistent with someone who ________

In the statement, "The highway is very busy at 5 p.m. and is scary to drive on, so I'll wait until 7 p.m. to go home," the phrase, "so I'll wait until 7 p.m. to go home," represents which component of an attitude?

People with high self-esteem ________.

Operant behavior is reflexive or unlearned behavior.

Define attitudes. List and discuss the three components of attitudes and include an example of a statement that describes each component to support your answer.

In the Big Five Model of personality, ________ refers to the degree to which someone is good-natured, cooperative, and trusting.

Emotional intelligence appears to be relevant for positions that must work in isolation.

________ is employees' general belief that their organization values their contribution and cares about their well-being.

Managers and You in the Workplace

Decision Making

Globalmanagement

Valuing a Diverse Workforce

Socially Conscious Management

Managing Change

Constraints Onmanagers

Planning and Goal-Setting

Strategic Planning

Fostering Entrepreneurship

Organization Design

Organizing Around Teams

Human Resourcemanagement

Interpersonal and Organizational Communication

Leadership

Motivating Employees

Controlling Activities and Operations

Filters

Exam 15: Organizational Behavior

________ theory explains how we judge people differently depending on what meaning we ascribe to a given behavior.

If you like yourself, then your personality would be described as having ________.

People say she will be late for her own funeral. It doesn't matter whether it's a team meeting or a meeting with her son's teacher, Malinda will be late. But she always has a plausible reason, one that is never her fault. Malinda's behavior shows ________.

The rest of the world sees problems; Martin sees opportunity. He made money in real estate and lost it when the recession hit. But soon he found another way to earn a living and has become wealthy again. Martin is high in ________.

Donna has just moved to the city from a small town and gets a job as an assistant in a law firm. Not being very familiar with the way things work in the corporate world, she watches her colleagues closely and tries to learn from their mistakes and achievements. This can be described as ________.

Define learning and explain the two learning theories that are relevant to understanding how and why individual behavior occurs.

Which one of the following is true of a person who believes that "the ends justify the means"?

Highly engaged employees tend to have higher absenteeism but work harder when they are present.

When we make judgments about the behavior of other people, we tend to underestimate the influence of external factors and to overestimate the influence of internal factors. This tendency is called the self-serving bias.

Which one of the following is true according to the MBTI®?

Eliminating any reinforcement that's maintaining an undesirable behavior is called ________.

The words "I am the master of my fate, I am the captain of my soul" are consistent with someone who ________

In the statement, "The highway is very busy at 5 p.m. and is scary to drive on, so I'll wait until 7 p.m. to go home," the phrase, "so I'll wait until 7 p.m. to go home," represents which component of an attitude?

People with high self-esteem ________.

Operant behavior is reflexive or unlearned behavior.

Define attitudes. List and discuss the three components of attitudes and include an example of a statement that describes each component to support your answer.

In the Big Five Model of personality, ________ refers to the degree to which someone is good-natured, cooperative, and trusting.

Emotional intelligence appears to be relevant for positions that must work in isolation.

________ is employees' general belief that their organization values their contribution and cares about their well-being.

Managers and You in the Workplace

Decision Making

Globalmanagement

Valuing a Diverse Workforce

Socially Conscious Management

Managing Change

Constraints Onmanagers

Planning and Goal-Setting

Strategic Planning

Fostering Entrepreneurship

Organization Design

Organizing Around Teams

Human Resourcemanagement

Interpersonal and Organizational Communication

Leadership

Motivating Employees

Controlling Activities and Operations

Filters