Question 1

What is a particularly sinister quality of spyware?

Accepted Answer

A)  It replicates itself, using up valuable computer memory. 
B)  It often disguises itself as helpful software. 
C)  It consumes bandwidth by flooding user inboxes with junk e-mail. 
D)  It often leads to wireless mooching. 
E)  It is completely legal. 
A)  It replicates itself, using up valuable computer memory. 
B)  It often disguises itself as helpful software. 
C)  It consumes bandwidth by flooding user inboxes with junk e-mail. 
D)  It often leads to wireless mooching. 
E)  It is completely legal.

Question 2

Many hotels have been exploring ways to allow customers to check out without waiting at the front desk upon leaving. This would greatly decrease checkout time and allow the front desk to be used for incoming and existing customers. One idea is to permit customers to pay for their hotel stay online the night before checkout and then to leave their keys in the room. Which statement, if True, would BEST support this new idea for checking out?

Accepted Answer

A)  Hotel customers have continually been requesting Internet access in their rooms. 
B)  Hotel rooms now come equipped with free Internet access directly to the hotel's Web site through the television. 
C)  More hotel customers now travel with laptops that have wireless Internet access. 
D)  Most hotel checkout counters have additional services for customers' needs during their stay. 
E)  Customers are willing to pay for Internet access through wireless and DSL connections. 
A)  Hotel customers have continually been requesting Internet access in their rooms. 
B)  Hotel rooms now come equipped with free Internet access directly to the hotel's Web site through the television. 
C)  More hotel customers now travel with laptops that have wireless Internet access. 
D)  Most hotel checkout counters have additional services for customers' needs during their stay. 
E)  Customers are willing to pay for Internet access through wireless and DSL connections.

Question 3

Describe the role of information systems, the different types of information systems, and how businesses use such systems.

Accepted Answer

An information system enables users to c

Question 4

Frisell's claim assumes which of the following?

Accepted Answer

A)  Most consumers prefer to shop online rather than at a traditional physical store. 
B)  Identity thieves will continue to be motivated to steal people's identities. 
C)  Most identity theft occurs because consumers do not take sufficient safety measures. 
D)  Identity theft mainly occurs as a result of spyware. 
E)  It takes hundreds of hours for consumers to repair the effects of identity theft. 
A)  Most consumers prefer to shop online rather than at a traditional physical store. 
B)  Identity thieves will continue to be motivated to steal people's identities. 
C)  Most identity theft occurs because consumers do not take sufficient safety measures. 
D)  Identity theft mainly occurs as a result of spyware. 
E)  It takes hundreds of hours for consumers to repair the effects of identity theft.

Question 5

Computer-aided design (CAD) can increase the productivity of knowledge workers.

Accepted Answer

A) True 
 B)False

Question 6

How has information technology affected organizational structure in terms of the number of employees and the organizational structure?

Accepted Answer

Information technology is lead

Question 7

Which term refers to the unauthorized stealing of personal information from a computer system?

Accepted Answer

A)  espionage 
B)  leverage 
C)  denial of service 
D)  identity theft 
E)  network flooding 
A)  espionage 
B)  leverage 
C)  denial of service 
D)  identity theft 
E)  network flooding

Question 8

Through data mining, a manager can access demographic information on customers, for example, in order to decide which advertising media may be best to use.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following BEST describes enterprise resource planning?

Accepted Answer

A)  an information processing application for routine business activities of a company's business units 
B)  an information system for organizing and managing a firm's activities across product lines, departments, and geographic locations 
C)  a system used for transforming data into information for use in decision making 
D)  a computer-based electronic technology that assists in designing products by simulating a real product and displaying it in three-dimensional graphics 
E)  an internal inventory of a company's product lines 
A)  an information processing application for routine business activities of a company's business units 
B)  an information system for organizing and managing a firm's activities across product lines, departments, and geographic locations 
C)  a system used for transforming data into information for use in decision making 
D)  a computer-based electronic technology that assists in designing products by simulating a real product and displaying it in three-dimensional graphics 
E)  an internal inventory of a company's product lines

Question 10

What type of network links computers and workstations, usually within one building?

Accepted Answer

A)  satellite communication 
B)  global positioning 
C)  personal digital 
D)  wide area 
E)  local area 
A)  satellite communication 
B)  global positioning 
C)  personal digital 
D)  wide area 
E)  local area

Question 11

What does phishing or pharming involve the use of?

Accepted Answer

A)  intellectual property theft 
B)  firewalls that prevent hacking 
C)  viruses sent from one station to another in a LAN 
D)  deceptive e-mails that imitate popular Web sites 
E)  trading of company secrets 
A)  intellectual property theft 
B)  firewalls that prevent hacking 
C)  viruses sent from one station to another in a LAN 
D)  deceptive e-mails that imitate popular Web sites 
E)  trading of company secrets

Question 12

An application server, an e-mail server, and a print server are all computers that provide services shared by users.

Accepted Answer

A) True 
 B)False

Question 13

Who is the person who is in charge of operating systems for gathering, organizing, and distributing information?

Accepted Answer

A)  production manager 
B)  operations manager 
C)  information systems manager 
D)  research and development manager 
E)  communications manager 
A)  production manager 
B)  operations manager 
C)  information systems manager 
D)  research and development manager 
E)  communications manager

Question 14

Key information seems to be distributed across a number of computers around the company but is inaccessible to most employees. What technological solution will allow all employees to share key information?

Accepted Answer

Bill should suggest that the c

Question 15

How is a Trojan horse different from a worm?

Accepted Answer

A worm travels from computer to computer

Question 16

Electronic commerce (e-commerce) is popular with consumers but has hurt productivity.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is at issue between Marquand and Stevenson?

Accepted Answer

A)  whether online selling is an important factor in business today 
B)  whether information technology has made a significant difference to businesses 
C)  whether doing business is significantly helped by online communications 
D)  what the most important effect of information technology has been on business 
E)  what has changed in business since the advent of the latest information technology 
A)  whether online selling is an important factor in business today 
B)  whether information technology has made a significant difference to businesses 
C)  whether doing business is significantly helped by online communications 
D)  what the most important effect of information technology has been on business 
E)  what has changed in business since the advent of the latest information technology

Question 18

What feature allows people in remote locations to work simultaneously on one document?

Accepted Answer

A)  videoconferencing 
B)  voice mail 
C)  dataconferencing 
D)  digital information service 
E)  text messaging 
A)  videoconferencing 
B)  voice mail 
C)  dataconferencing 
D)  digital information service 
E)  text messaging

Question 19

Which of the following, if True, would best support Marquand's position?

Accepted Answer

A)  Having information to help it plan gives a business the greatest competitive edge. 
B)  Information technology has given consumers more choices than ever before. 
C)  The majority of consumers make at least one online purchase per month. 
D)  Information technology has greatly increased the choices available to consumers. 
E)  Most businesses are motivated to take advantage of the latest information technology. 
A)  Having information to help it plan gives a business the greatest competitive edge. 
B)  Information technology has given consumers more choices than ever before. 
C)  The majority of consumers make at least one online purchase per month. 
D)  Information technology has greatly increased the choices available to consumers. 
E)  Most businesses are motivated to take advantage of the latest information technology.

Question 20

A cell phone store manager needs to forecast sales for the upcoming Black Friday sales weekend. Which information would be MOST helpful?

Accepted Answer

A)  the store with the least sales of all store locations for the past five years 
B)  the store with the highest sales of all store locations for the past five years 
C)  the cell phone model which earned the most revenue in all store locations for the past five years 
D)  the total amount spent per customer in each cell phone store for all locations for the past five years 
E)  the number of customers who entered the cell phone store for all locations 
A)  the store with the least sales of all store locations for the past five years 
B)  the store with the highest sales of all store locations for the past five years 
C)  the cell phone model which earned the most revenue in all store locations for the past five years 
D)  the total amount spent per customer in each cell phone store for all locations for the past five years 
E)  the number of customers who entered the cell phone store for all locations

What is a particularly sinister quality of spyware?

Describe the role of information systems, the different types of information systems, and how businesses use such systems.

Frisell's claim assumes which of the following?

Computer-aided design (CAD) can increase the productivity of knowledge workers.

How has information technology affected organizational structure in terms of the number of employees and the organizational structure?

Which term refers to the unauthorized stealing of personal information from a computer system?

Through data mining, a manager can access demographic information on customers, for example, in order to decide which advertising media may be best to use.

Which of the following BEST describes enterprise resource planning?

What type of network links computers and workstations, usually within one building?

What does phishing or pharming involve the use of?

An application server, an e-mail server, and a print server are all computers that provide services shared by users.

Who is the person who is in charge of operating systems for gathering, organizing, and distributing information?

Key information seems to be distributed across a number of computers around the company but is inaccessible to most employees. What technological solution will allow all employees to share key information?

How is a Trojan horse different from a worm?

Electronic commerce (e-commerce) is popular with consumers but has hurt productivity.

Which of the following is at issue between Marquand and Stevenson?

What feature allows people in remote locations to work simultaneously on one document?

Which of the following, if True, would best support Marquand's position?

A cell phone store manager needs to forecast sales for the upcoming Black Friday sales weekend. Which information would be MOST helpful?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters

Exam 13: Information Technology for Business

What is a particularly sinister quality of spyware?

Describe the role of information systems, the different types of information systems, and how businesses use such systems.

Frisell's claim assumes which of the following?

Computer-aided design (CAD) can increase the productivity of knowledge workers.

How has information technology affected organizational structure in terms of the number of employees and the organizational structure?

Which term refers to the unauthorized stealing of personal information from a computer system?

Through data mining, a manager can access demographic information on customers, for example, in order to decide which advertising media may be best to use.

Which of the following BEST describes enterprise resource planning?

What type of network links computers and workstations, usually within one building?

What does phishing or pharming involve the use of?

An application server, an e-mail server, and a print server are all computers that provide services shared by users.

Who is the person who is in charge of operating systems for gathering, organizing, and distributing information?

Key information seems to be distributed across a number of computers around the company but is inaccessible to most employees. What technological solution will allow all employees to share key information?

How is a Trojan horse different from a worm?

Electronic commerce (e-commerce) is popular with consumers but has hurt productivity.

Which of the following is at issue between Marquand and Stevenson?

What feature allows people in remote locations to work simultaneously on one document?

Which of the following, if True, would best support Marquand's position?

A cell phone store manager needs to forecast sales for the upcoming Black Friday sales weekend. Which information would be MOST helpful?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters