Question 1

What advantage does a communication system using VSAT satellite have?

Accepted Answer

A)  speed 
B)  low cost 
C)  privacy 
D)  groupware 
E)  spyware 
A)  speed 
B)  low cost 
C)  privacy 
D)  groupware 
E)  spyware

Question 2

Cindy has expressed concern over identity theft by hackers gaining access to Worldwide's data. Bill explains that not all identity theft is committed by hackers. How might Bill explain this to Cindy?

Accepted Answer

Identity theft can be committe

Question 3

In a client-server network, the client is typically a customer or supplier.

Accepted Answer

A) True 
 B)False

Question 4

A small parochial school uses handwritten timecards and attendance sheets to calculate biweekly payroll and vacation time. Which statement, if True, would BEST support the idea by managers to convert to computer software to maintain employee records?

Accepted Answer

A)  The school has multiple types of employees, with different work schedules and different contracts, whose hours are calculated by hand. 
B)  Part-time staffing has been allocated for payroll and human resource function. 
C)  Employees often submit their timecards incorrectly. 
D)  Employees often forget to submit their vacation request forms. 
E)  The existing management is eager to switch to the new system for human resources. 
A)  The school has multiple types of employees, with different work schedules and different contracts, whose hours are calculated by hand. 
B)  Part-time staffing has been allocated for payroll and human resource function. 
C)  Employees often submit their timecards incorrectly. 
D)  Employees often forget to submit their vacation request forms. 
E)  The existing management is eager to switch to the new system for human resources.

Question 5

What is a management information system?

Accepted Answer

A)  a system that supports managers by providing daily reports, schedules, plans, and budgets that can be used for making decisions 
B)  an easy-access application of an information system designed for instant access by upper-level managers 
C)  an information processing application for use in business activities involving well-defined processing steps 
D)  an interactive system that locates and presents information needed to support the decision-making process 
E)  a repository of information resources related to the collection of data 
A)  a system that supports managers by providing daily reports, schedules, plans, and budgets that can be used for making decisions 
B)  an easy-access application of an information system designed for instant access by upper-level managers 
C)  an information processing application for use in business activities involving well-defined processing steps 
D)  an interactive system that locates and presents information needed to support the decision-making process 
E)  a repository of information resources related to the collection of data

Question 6

Explain the principle of mass-customization.

Accepted Answer

Mass-customization is a principle in whi

Question 7

Who has access to intranets generally?

Accepted Answer

A)  employees 
B)  suppliers 
C)  customers 
D)  shareholders 
E)  dealers 
A)  employees 
B)  suppliers 
C)  customers 
D)  shareholders 
E)  dealers

Question 8

Mass-customization tends to reduce the volume in which companies produce.

Accepted Answer

A) True 
 B)False

Question 9

Which component directs the computer to the correct resources to use and how to use them?

Accepted Answer

A)  an application program 
B)  system software 
C)  an electronic spreadsheet 
D)  a database 
E)  management information systems 
A)  an application program 
B)  system software 
C)  an electronic spreadsheet 
D)  a database 
E)  management information systems

Question 10

Why is electronic conferencing a desirable alternative for business?

Accepted Answer

Electronic conferencing eliminates the n

Question 11

Describe the ways in which businesses protect themselves from the threats and risks information technology poses.

Accepted Answer

Most systems guard against unauthorized

Question 12

Which of the following best describes a firewall?

Accepted Answer

A)  a software and hardware system that prevents outsiders from accessing a company's internal network 
B)  a tool that searches Web pages containing the user's search terms and then displays pages that match 
C)  a private network of internal Web sites and other sources of information available to a company's employees 
D)  an Internet connection allowing outsiders limited access to a firm's internal information system 
E)  an extranet site that gives customers access to different product lines 
A)  a software and hardware system that prevents outsiders from accessing a company's internal network 
B)  a tool that searches Web pages containing the user's search terms and then displays pages that match 
C)  a private network of internal Web sites and other sources of information available to a company's employees 
D)  an Internet connection allowing outsiders limited access to a firm's internal information system 
E)  an extranet site that gives customers access to different product lines

Question 13

Which of the following is assumed by Marquand?

Accepted Answer

A)  All businesses now use information technology for communications and information. 
B)  Relatively few businesses sell products online. 
C)  Less information was available to businesses before the information technology revolution than there is now. 
D)  Consumers preferentially choose to buy from businesses that use the latest information technology. 
E)  Selling online is relatively unimportant to most businesses. 
A)  All businesses now use information technology for communications and information. 
B)  Relatively few businesses sell products online. 
C)  Less information was available to businesses before the information technology revolution than there is now. 
D)  Consumers preferentially choose to buy from businesses that use the latest information technology. 
E)  Selling online is relatively unimportant to most businesses.

Question 14

How do networks and technology lead to leaner companies?

Accepted Answer

Networks and technology lead to fewer em

Question 15

Home Garden Center uses mobile customer service representatives in all of its stores. These floating personnel walk the huge warehouse with smart phones answering customer questions, pointing out locations of items, and directing customers to checkout. Which condition would MOST threaten the use of the mobile customer service at Home Garden Centers in the next business season?

Accepted Answer

A)  Incoming employees seem less technically savvy with mobile devices. 
B)  Several store departments are swapping locations within the store facility. 
C)  The size of the smartphone is causing some employees to continually drop the device. 
D)  The current model of smartphone uses an operating system that no longer supports the store's customer service application program. 
E)  There is a slight increase in the theft rate of smartphones from the stores. 
A)  Incoming employees seem less technically savvy with mobile devices. 
B)  Several store departments are swapping locations within the store facility. 
C)  The size of the smartphone is causing some employees to continually drop the device. 
D)  The current model of smartphone uses an operating system that no longer supports the store's customer service application program. 
E)  There is a slight increase in the theft rate of smartphones from the stores.

Question 16

The increase of technology in the workplace has resulted in more employees working at home and telecommuting. Telecommuting employees rely heavily on e-mail communication to complete work tasks. Which statement, if True, BEST supports those who claim that e-mail communication fosters increased misunderstandings?

Accepted Answer

A)  The high volume of e-mail discourages employees from interacting with coworkers face to face, thus leading to more misunderstandings. 
B)  Most e-mail communication among workers is polite and to the point. 
C)  People who e-mail frequently don't know how to communicate verbally with others. 
D)  E-mail fosters more nonverbal communications between workers in a company. 
E)  Workers communicate more frequently about work when e-mailing. 
A)  The high volume of e-mail discourages employees from interacting with coworkers face to face, thus leading to more misunderstandings. 
B)  Most e-mail communication among workers is polite and to the point. 
C)  People who e-mail frequently don't know how to communicate verbally with others. 
D)  E-mail fosters more nonverbal communications between workers in a company. 
E)  Workers communicate more frequently about work when e-mailing.

Question 17

What type of users would download spyware?

Accepted Answer

A)  users seeking to prevent viruses from attacking 
B)  users who are unaware that their computer activities will be monitored 
C)  users who wish to prevent spam from entering their computer 
D)  users who want easy access to their coworkers' files 
E)  users who are keen to share documents 
A)  users seeking to prevent viruses from attacking 
B)  users who are unaware that their computer activities will be monitored 
C)  users who wish to prevent spam from entering their computer 
D)  users who want easy access to their coworkers' files 
E)  users who are keen to share documents

Question 18

What is a computer-based system that allows people to communicate simultaneously from different locations via telephone, e-mail, or video?

Accepted Answer

A)  groupware 
B)  a data communication network 
C)  the Internet 
D)  electronic conferencing 
E)  hypertext 
A)  groupware 
B)  a data communication network 
C)  the Internet 
D)  electronic conferencing 
E)  hypertext

Question 19

Which of the following is the point at issue between Frisell and Scofield?

Accepted Answer

A)  whether malicious online activities continue to pose a major threat to computer users 
B)  whether most computer users are sufficiently conscious of the online threats that are present 
C)  whether identity theft or viruses are the bigger online threat 
D)  whether businesses are significantly affected by online fraud 
E)  whether consumers are significantly affected by online fraud 
A)  whether malicious online activities continue to pose a major threat to computer users 
B)  whether most computer users are sufficiently conscious of the online threats that are present 
C)  whether identity theft or viruses are the bigger online threat 
D)  whether businesses are significantly affected by online fraud 
E)  whether consumers are significantly affected by online fraud

Question 20

Which of the following statements would Scofield most likely agree with?

Accepted Answer

A)  Anti-virus software ought to be continually improved. 
B)  There are not enough networks to support current Web traffic. 
C)  Most computer users use anti-virus software of some form or another. 
D)  Consumers should not be particularly worried about identity theft. 
E)  Malware mostly comes in the form of Trojan horses. 
A)  Anti-virus software ought to be continually improved. 
B)  There are not enough networks to support current Web traffic. 
C)  Most computer users use anti-virus software of some form or another. 
D)  Consumers should not be particularly worried about identity theft. 
E)  Malware mostly comes in the form of Trojan horses.

What advantage does a communication system using VSAT satellite have?

Cindy has expressed concern over identity theft by hackers gaining access to Worldwide's data. Bill explains that not all identity theft is committed by hackers. How might Bill explain this to Cindy?

In a client-server network, the client is typically a customer or supplier.

A small parochial school uses handwritten timecards and attendance sheets to calculate biweekly payroll and vacation time. Which statement, if True, would BEST support the idea by managers to convert to computer software to maintain employee records?

What is a management information system?

Explain the principle of mass-customization.

Who has access to intranets generally?

Mass-customization tends to reduce the volume in which companies produce.

Which component directs the computer to the correct resources to use and how to use them?

Why is electronic conferencing a desirable alternative for business?

Describe the ways in which businesses protect themselves from the threats and risks information technology poses.

Which of the following best describes a firewall?

Which of the following is assumed by Marquand?

How do networks and technology lead to leaner companies?

What type of users would download spyware?

What is a computer-based system that allows people to communicate simultaneously from different locations via telephone, e-mail, or video?

Which of the following is the point at issue between Frisell and Scofield?

Which of the following statements would Scofield most likely agree with?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters

Exam 13: Information Technology for Business

What advantage does a communication system using VSAT satellite have?

Cindy has expressed concern over identity theft by hackers gaining access to Worldwide's data. Bill explains that not all identity theft is committed by hackers. How might Bill explain this to Cindy?

In a client-server network, the client is typically a customer or supplier.

A small parochial school uses handwritten timecards and attendance sheets to calculate biweekly payroll and vacation time. Which statement, if True, would BEST support the idea by managers to convert to computer software to maintain employee records?

What is a management information system?

Explain the principle of mass-customization.

Who has access to intranets generally?

Mass-customization tends to reduce the volume in which companies produce.

Which component directs the computer to the correct resources to use and how to use them?

Why is electronic conferencing a desirable alternative for business?

Describe the ways in which businesses protect themselves from the threats and risks information technology poses.

Which of the following best describes a firewall?

Which of the following is assumed by Marquand?

How do networks and technology lead to leaner companies?

What type of users would download spyware?

What is a computer-based system that allows people to communicate simultaneously from different locations via telephone, e-mail, or video?

Which of the following is the point at issue between Frisell and Scofield?

Which of the following statements would Scofield most likely agree with?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters