Question 1

Which of the following best describes a decision support system?

Accepted Answer

A)  a system that supports an organization's managers by providing daily reports, schedules, plans, and budgets that can be used for making decisions 
B)  a quick-reference, easy-access application of information systems specifically designed for instant access by upper-level managers 
C)  a system of hardware and software that imitates human behavior 
D)  an interactive system that creates virtual business models for a particular kind of decision and tests them with different data to see how they respond 
E)  a processor that plans production and delivery schedules 
A)  a system that supports an organization's managers by providing daily reports, schedules, plans, and budgets that can be used for making decisions 
B)  a quick-reference, easy-access application of information systems specifically designed for instant access by upper-level managers 
C)  a system of hardware and software that imitates human behavior 
D)  an interactive system that creates virtual business models for a particular kind of decision and tests them with different data to see how they respond 
E)  a processor that plans production and delivery schedules

Question 2

What is the difference between data and information?

Accepted Answer

The term data refers to raw facts and fi

Question 3

Some employees claim that Interstate's intranet needs to be overhauled. Which of the following, if True, would strengthen this position?

Accepted Answer

A)  Interstate is currently lagging behind many of its competitors. 
B)  Interstate uses the latest in real-time marketing information technology. 
C)  Interstate's sales reps mostly work from independent self-run offices. 
D)  Interstate relies heavily on internal electronic media for employee training. 
E)  Interstate's Web site has not had a major update in some time. 
A)  Interstate is currently lagging behind many of its competitors. 
B)  Interstate uses the latest in real-time marketing information technology. 
C)  Interstate's sales reps mostly work from independent self-run offices. 
D)  Interstate relies heavily on internal electronic media for employee training. 
E)  Interstate's Web site has not had a major update in some time.

Question 4

Worldwide's Vice President for Marketing is planning to fly in his eight area sales managers for a yearly planning session. The company's Vice President for Finance complains that Worldwide is in a weak cash position and looks to Bill for a technological alternative to Ralph's planning session. What can Bill suggest?

Accepted Answer

Bill should suggest the use of electroni

Question 5

An information system may be a set of several information systems that share information.

Accepted Answer

A) True 
 B)False

Question 6

What is the purpose of a knowledge information system?

Accepted Answer

A knowledge information system supports

Question 7

Hardware are programs that tell the computer how to function.

Accepted Answer

A) True 
 B)False

Question 8

Which system supports an organization's managers by providing daily reports, schedules, plans, and budgets?

Accepted Answer

A)  management application 
B)  management operations 
C)  management information 
D)  management expert 
E)  management enterprise 
A)  management application 
B)  management operations 
C)  management information 
D)  management expert 
E)  management enterprise

Question 9

Information networks are leading to leaner companies with fewer employees and simpler organizational structures.

Accepted Answer

A) True 
 B)False

Question 10

Many at Interstate feel that the information systems at the company are not sufficiently tailor-made to each of the functions of the different departments. Which of the following issues is most relevant to deciding whether this should be a priority?

Accepted Answer

A)  the degree to which the various departments differ in their work functions 
B)  the last time that employees' hardware at their workstations was updated 
C)  the extent to which customers are satisfied with their online experience with the company 
D)  whether the marketing department uses data mining to get information on customers 
E)  whether the company's executives are confident about the direction the company is taking 
A)  the degree to which the various departments differ in their work functions 
B)  the last time that employees' hardware at their workstations was updated 
C)  the extent to which customers are satisfied with their online experience with the company 
D)  whether the marketing department uses data mining to get information on customers 
E)  whether the company's executives are confident about the direction the company is taking

Question 11

What system allows outsiders limited access to a firm's internal information systems?

Accepted Answer

A)  intranets 
B)  firewalls 
C)  extranets 
D)  directories 
E)  satellites 
A)  intranets 
B)  firewalls 
C)  extranets 
D)  directories 
E)  satellites

Question 12

Which software can create products ranging from cell phones to auto parts at lower costs compared to manual modeling methods?

Accepted Answer

A)  application software 
B)  operations software 
C)  computer-aided manufacturing software 
D)  computer-aided design software 
E)  data warehousing software 
A)  application software 
B)  operations software 
C)  computer-aided manufacturing software 
D)  computer-aided design software 
E)  data warehousing software

Question 13

Trojan horses are malicious programs that replicate themselves like viruses.

Accepted Answer

A) True 
 B)False

Question 14

Explain the danger of a computer virus.

Accepted Answer

A virus exists in a file that attaches i

Question 15

Differentiate between dataconferencing and videoconferencing.

Accepted Answer

Dataconferencing allows people in remote

Question 16

Spyware authors can use stolen information to create their own intellectual property.

Accepted Answer

A) True 
 B)False

Question 17

Kinsey Lighting, Inc. is a small retailer of decorative lamps and accessories for commercial businesses and residential homes. The company has been family-owned for two decades and has always advertised its business through local media outlets such as newspapers, yellow pages, and occasional radio spots. Recently, Kinsey has been talking with a Web designer about developing a company Web site. Which statement, if True, would BEST support Kinsey's decision to create a Web site for the business?

Accepted Answer

A)  There have been more younger families moving into homes in the area. 
B)  The local business association has an online directory for its business partners. 
C)  A new Web site business has opened up across the street from the lamp store. 
D)  Online sales of similar businesses in the area have increased substantially over the years. 
E)  A neighborhood supplier of lamp products just moved to another county. 
A)  There have been more younger families moving into homes in the area. 
B)  The local business association has an online directory for its business partners. 
C)  A new Web site business has opened up across the street from the lamp store. 
D)  Online sales of similar businesses in the area have increased substantially over the years. 
E)  A neighborhood supplier of lamp products just moved to another county.

Question 18

How can companies use computer-aided design to produce better products?

Accepted Answer

Computer-aided design (CAD) assists in d

Question 19

Interstate's marketing director thinks that the company's data mining ability should be upgraded. Which of the following, if True, would strengthen his position?

Accepted Answer

A)  Executives at Interstate want to use decision support systems to test business models. 
B)  Interstate uses VSAT communications to relay confidential information among its various branches. 
C)  Interstate's various branches do a lot of electronic conferencing with one another. 
D)  Customers complain that the company's Web site is too difficult to use. 
E)  Interstate's rate of new customer acquisition has steadily declined over the last two years. 
A)  Executives at Interstate want to use decision support systems to test business models. 
B)  Interstate uses VSAT communications to relay confidential information among its various branches. 
C)  Interstate's various branches do a lot of electronic conferencing with one another. 
D)  Customers complain that the company's Web site is too difficult to use. 
E)  Interstate's rate of new customer acquisition has steadily declined over the last two years.

Question 20

The IT department has recommended that Otto's use data mining to build customer profiles and prepare business models to predict future purchasing behavior. Otto's CEO is not in favor of data mining, and argues that it shouldn't be used. Which of the following statements, if True, would support the CEO's argument for NOT using data mining?

Accepted Answer

A)  Data mining can build profiles of Otto's best customers and then use behavioral characteristics to identify new customers. 
B)  Data mining is helpful to salespeople as it can identify customers that would benefit from an individual sales call, or provide them with buying reminders for particular products. 
C)  Data mining can be used to track online behavior of the customers by the use of cookies, and identify customer interests and business needs. 
D)  A privacy paradox exists whereby mining personal information is intrusive, but also leads to better targeting. 
E)  Data mining can help spot trends and patterns in customer purchases, and enable the marketing department to shape advertising around these trends. 
A)  Data mining can build profiles of Otto's best customers and then use behavioral characteristics to identify new customers. 
B)  Data mining is helpful to salespeople as it can identify customers that would benefit from an individual sales call, or provide them with buying reminders for particular products. 
C)  Data mining can be used to track online behavior of the customers by the use of cookies, and identify customer interests and business needs. 
D)  A privacy paradox exists whereby mining personal information is intrusive, but also leads to better targeting. 
E)  Data mining can help spot trends and patterns in customer purchases, and enable the marketing department to shape advertising around these trends.

Which of the following best describes a decision support system?

What is the difference between data and information?

Some employees claim that Interstate's intranet needs to be overhauled. Which of the following, if True, would strengthen this position?

An information system may be a set of several information systems that share information.

What is the purpose of a knowledge information system?

Hardware are programs that tell the computer how to function.

Which system supports an organization's managers by providing daily reports, schedules, plans, and budgets?

Information networks are leading to leaner companies with fewer employees and simpler organizational structures.

Many at Interstate feel that the information systems at the company are not sufficiently tailor-made to each of the functions of the different departments. Which of the following issues is most relevant to deciding whether this should be a priority?

What system allows outsiders limited access to a firm's internal information systems?

Which software can create products ranging from cell phones to auto parts at lower costs compared to manual modeling methods?

Trojan horses are malicious programs that replicate themselves like viruses.

Explain the danger of a computer virus.

Differentiate between dataconferencing and videoconferencing.

Spyware authors can use stolen information to create their own intellectual property.

How can companies use computer-aided design to produce better products?

Interstate's marketing director thinks that the company's data mining ability should be upgraded. Which of the following, if True, would strengthen his position?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters

Exam 13: Information Technology for Business

Which of the following best describes a decision support system?

What is the difference between data and information?

Some employees claim that Interstate's intranet needs to be overhauled. Which of the following, if True, would strengthen this position?

An information system may be a set of several information systems that share information.

What is the purpose of a knowledge information system?

Hardware are programs that tell the computer how to function.

Which system supports an organization's managers by providing daily reports, schedules, plans, and budgets?

Information networks are leading to leaner companies with fewer employees and simpler organizational structures.

Many at Interstate feel that the information systems at the company are not sufficiently tailor-made to each of the functions of the different departments. Which of the following issues is most relevant to deciding whether this should be a priority?

What system allows outsiders limited access to a firm's internal information systems?

Which software can create products ranging from cell phones to auto parts at lower costs compared to manual modeling methods?

Trojan horses are malicious programs that replicate themselves like viruses.

Explain the danger of a computer virus.

Differentiate between dataconferencing and videoconferencing.

Spyware authors can use stolen information to create their own intellectual property.

How can companies use computer-aided design to produce better products?

Interstate's marketing director thinks that the company's data mining ability should be upgraded. Which of the following, if True, would strengthen his position?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters