Question 1

The best alternative solution is the one that best fits the overall goals and values of the organization and achieves the desired results using the fewest resources.

Accepted Answer

A) True 
 B)False

Question 2

The ultimate success of the chosen alternative depends on:

Accepted Answer

A)  the level of commitment from members of the organization. 
B)  whether the decision was programmed or nonprogrammed. 
C)  proper diagnosis of the problem. 
D)  the manager's personal decision style. 
E)  whether it can be translated into action. 
A)  the level of commitment from members of the organization. 
B)  whether the decision was programmed or nonprogrammed. 
C)  proper diagnosis of the problem. 
D)  the manager's personal decision style. 
E)  whether it can be translated into action.

Question 3

A(n) __________ exists when managers see potential accomplishment that exceeds specified current goals.

Accepted Answer

The answer of A(n) __________ exists when managers see potential...

Question 4

As a top manager, Joanna works with others within her team every day in making important corporate decisions. Her preferred decision-making approach is to generate as many ideas as possible for solving problems in a short amount of time. This approach is referred to as:

Accepted Answer

A)  groupthink. 
B)  devil's advocacy. 
C)  point-counterpoint. 
D)  escalating commitment. 
E)  brainstorming. 
A)  groupthink. 
B)  devil's advocacy. 
C)  point-counterpoint. 
D)  escalating commitment. 
E)  brainstorming.

Question 5

Feedback is the part of monitoring that assesses whether a new decision needs to made.

Accepted Answer

A) True 
 B)False

Question 6

Rodney doesn't always realize that within his role as an air traffic controller, he must continuously perceive and process information based on knowledge and past experience that he is not consciously aware of. This describes which of the following?

Accepted Answer

A)  Evidence-based decision making 
B)  Bounded rationality 
C)  Satisficing 
D)  Rationaldecision making 
E)  Intuitivedecision making 
A)  Evidence-based decision making 
B)  Bounded rationality 
C)  Satisficing 
D)  Rationaldecision making 
E)  Intuitivedecision making

Question 7

The recognition of decision requirement step in the managerial decision-making process often requires managers to:

Accepted Answer

A)  develop alternative solutions. 
B)  integrate bits and pieces of information in novel ways. 
C)  use the classical model of decision making. 
D)  focus on generating ideas. 
E)  select undesirable alternatives. 
A)  develop alternative solutions. 
B)  integrate bits and pieces of information in novel ways. 
C)  use the classical model of decision making. 
D)  focus on generating ideas. 
E)  select undesirable alternatives.

Question 8

Brainstorming uses a face-to-face interactive group to spontaneously suggest as many ideas as possible for solving a problem.

Accepted Answer

A) True 
 B)False

Question 9

The __________ stage involves the use of managerial, administrative, and persuasive abilities to ensure that the chosen alternative is carried out.

Accepted Answer

The answer of The __________ stage involves the use of...

Question 10

People frequently look for new information that contradicts their existing instinct or point of view.

Accepted Answer

A) True 
 B)False

Question 11

A department store's return's policy is an example of a(n) __________ decision.

Accepted Answer

A)  programmed 
B)  nonprogrammed 
C)  novel 
D)  poorly defined 
E)  unstructured 
A)  programmed 
B)  nonprogrammed 
C)  novel 
D)  poorly defined 
E)  unstructured

Question 12

__________ is the step in the decision-making process in which managers analyze underlying causal factors associated with the decision situation.

Accepted Answer

A)  Analysis 
B)  Diagnosis 
C)  Recognition 
D)  Judgment 
E)  Identification 
A)  Analysis 
B)  Diagnosis 
C)  Recognition 
D)  Judgment 
E)  Identification

Question 13

Point-counterpoint and escalating commitment are two ways to stimulate rigorous debate.

Accepted Answer

A) True 
 B)False

Question 14

Ryan is a manager at Dream Catchers. Dream Catchers is currently operating in an environment of high uncertainty. As a result, Ryan:

Accepted Answer

A)  will most likely be making programmed decisions. 
B)  will probably have an easy time generating alternatives to any problems that may occur. 
C)  may develop only one or two custom solutions that will satisfice for handling a problem. 
D)  will most likely rely on the classical model of decision making. 
E)  should wait until the environment becomes certain before attempting to handle a problem. 
A)  will most likely be making programmed decisions. 
B)  will probably have an easy time generating alternatives to any problems that may occur. 
C)  may develop only one or two custom solutions that will satisfice for handling a problem. 
D)  will most likely rely on the classical model of decision making. 
E)  should wait until the environment becomes certain before attempting to handle a problem.

Question 15

Research has identified four major decision styles. These include all of the following except:

Accepted Answer

A)  behavioral. 
B)  conceptual. 
C)  analytical. 
D)  authoritative. 
E)  directive. 
A)  behavioral. 
B)  conceptual. 
C)  analytical. 
D)  authoritative. 
E)  directive.

Question 16

After implementation of any significant decision, managers at KTC Industries, Inc. meet to evaluate what worked, what didn't, and how to do things better. Managers at KTC are using what innovative decision-making technique?

Accepted Answer

A)  After-action review 
B)  Postmortem bias 
C)  Decision learning 
D)  Brainstorming 
E)  Escalating commitment 
A)  After-action review 
B)  Postmortem bias 
C)  Decision learning 
D)  Brainstorming 
E)  Escalating commitment

Question 17

People with a(n) __________ style consider many broad alternatives, rely on information from both people and systems, and like to solve problems creatively.

Accepted Answer

A)  classical 
B)  analytic 
C)  logical 
D)  behavioral 
E)  conceptual 
A)  classical 
B)  analytic 
C)  logical 
D)  behavioral 
E)  conceptual

Question 18

What are the six steps in the managerial decision-making process?

Accepted Answer

The six steps are (1) recognize the deci

Question 19

Vaughn Bately
Vaughn Bately manages a group of eight electrical engineers at Defiance Designs. His team is highly trained and well respected by experts both inside and outside the company. Recently, one of Vaughn's engineers suggested a new technique for the development and use of an argon laser. There appeared to be rich potential for this technology, but Vaughn wasn't certain that developing this technology was the best use of his limited resources. Vaughn was facing a significant decision.
-If Vaughn uses the administrative model of decision making, which of these assumptions would he reject?

Accepted Answer

A)  Most managers settle for a satisficing rather than maximizing solution. 
B)  Managers' searches for alternatives are limited because of human, information, and resource constraints. 
C)  Rational procedures will normally lead to the best solution in a complex organization. 
D)  Decision goals often are vague, conflicting, and lack consensus among managers. 
E)  Managers often are unaware of problems or opportunities that exist in the organization. 
A)  Most managers settle for a satisficing rather than maximizing solution. 
B)  Managers' searches for alternatives are limited because of human, information, and resource constraints. 
C)  Rational procedures will normally lead to the best solution in a complex organization. 
D)  Decision goals often are vague, conflicting, and lack consensus among managers. 
E)  Managers often are unaware of problems or opportunities that exist in the organization.

Question 20

When an organization falls short of established performance goals, or when a possibility exists of enhancing future performance, managers must make a decision. Summarize the six steps of managerial decision making by providing a realistic example of a business problem or opportunity that you could encounter as a manager. Make the decision you think is most effective, and identify each step of the decision-making process in your example.

Accepted Answer

Students will formulate their own exampl

The best alternative solution is the one that best fits the overall goals and values of the organization and achieves the desired results using the fewest resources.

The ultimate success of the chosen alternative depends on:

A(n) __________ exists when managers see potential accomplishment that exceeds specified current goals.

As a top manager, Joanna works with others within her team every day in making important corporate decisions. Her preferred decision-making approach is to generate as many ideas as possible for solving problems in a short amount of time. This approach is referred to as:

Feedback is the part of monitoring that assesses whether a new decision needs to made.

Rodney doesn't always realize that within his role as an air traffic controller, he must continuously perceive and process information based on knowledge and past experience that he is not consciously aware of. This describes which of the following?

The recognition of decision requirement step in the managerial decision-making process often requires managers to:

Brainstorming uses a face-to-face interactive group to spontaneously suggest as many ideas as possible for solving a problem.

The __________ stage involves the use of managerial, administrative, and persuasive abilities to ensure that the chosen alternative is carried out.

People frequently look for new information that contradicts their existing instinct or point of view.

A department store's return's policy is an example of a(n) __________ decision.

__________ is the step in the decision-making process in which managers analyze underlying causal factors associated with the decision situation.

Point-counterpoint and escalating commitment are two ways to stimulate rigorous debate.

Ryan is a manager at Dream Catchers. Dream Catchers is currently operating in an environment of high uncertainty. As a result, Ryan:

Research has identified four major decision styles. These include all of the following except:

After implementation of any significant decision, managers at KTC Industries, Inc. meet to evaluate what worked, what didn't, and how to do things better. Managers at KTC are using what innovative decision-making technique?

People with a(n) __________ style consider many broad alternatives, rely on information from both people and systems, and like to solve problems creatively.

What are the six steps in the managerial decision-making process?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 9: Managerial Decision Making

The best alternative solution is the one that best fits the overall goals and values of the organization and achieves the desired results using the fewest resources.

The ultimate success of the chosen alternative depends on:

A(n) __________ exists when managers see potential accomplishment that exceeds specified current goals.

As a top manager, Joanna works with others within her team every day in making important corporate decisions. Her preferred decision-making approach is to generate as many ideas as possible for solving problems in a short amount of time. This approach is referred to as:

Feedback is the part of monitoring that assesses whether a new decision needs to made.

Rodney doesn't always realize that within his role as an air traffic controller, he must continuously perceive and process information based on knowledge and past experience that he is not consciously aware of. This describes which of the following?

The recognition of decision requirement step in the managerial decision-making process often requires managers to:

Brainstorming uses a face-to-face interactive group to spontaneously suggest as many ideas as possible for solving a problem.

The __________ stage involves the use of managerial, administrative, and persuasive abilities to ensure that the chosen alternative is carried out.

People frequently look for new information that contradicts their existing instinct or point of view.

A department store's return's policy is an example of a(n) __________ decision.

__________ is the step in the decision-making process in which managers analyze underlying causal factors associated with the decision situation.

Point-counterpoint and escalating commitment are two ways to stimulate rigorous debate.

Ryan is a manager at Dream Catchers. Dream Catchers is currently operating in an environment of high uncertainty. As a result, Ryan:

Research has identified four major decision styles. These include all of the following except:

After implementation of any significant decision, managers at KTC Industries, Inc. meet to evaluate what worked, what didn't, and how to do things better. Managers at KTC are using what innovative decision-making technique?

People with a(n) __________ style consider many broad alternatives, rely on information from both people and systems, and like to solve problems creatively.

What are the six steps in the managerial decision-making process?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters