Exam 9: Managerial Decision Making

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Bierderlack has a policy that states that more than three absences in a six-month period shall result in a suspension. Colleen, the manager, has just decided to suspend one of her shift employees for violating this policy. This is an example of:

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Which of the following means that all the information the decision maker needs is fully available?

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Melissa is a manager at InStylez Clothing. Her job is very complex, and she feels that she does not have enough time to identify and/or process all of the information she needs to make decisions. Melissa's situation is most consistent with which of the following concepts?

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Good intuitive decision making is based on an ability to recognize patterns at lightning speed.

(True/False)
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The administrative model of decision making is considered to be __________, meaning that it describes how managers actually make decisions in complex situations rather than dictating how they should make decisions according to a theoretical ideal.

(Short Answer)
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Justifying past decisions is a common bias of managers.

(True/False)
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With __________, enough information is available to estimate the probability of a successful outcome versus failure.

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The __________ is a question-asking method used to explore the root cause underlying a particular problem.

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__________ are made in response to situations that are unique, are poorly defined and largely unstructured, and have important consequences for the organization.

(Short Answer)
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The classical model of decision making is considered to be __________, which means that it defines how a decision maker should make decisions, whereas the administrative model of decision making is considered to be __________, meaning that it describes how managers actually make decisions in complex situations rather than dictating how they should make decisions according to a theoretical ideal.

(Multiple Choice)
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The growth of big data techniques has expanded the use of which decision-making approach?

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Associated with the condition of __________ is the lowest possibility of failure.

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A certain amount of disagreement and conflict is much healthier than blind agreement.

(True/False)
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Compare decision conditions of certainty, risk, uncertainty, and ambiguity.

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If your instructor has an attendance policy, she/he is using:

(Multiple Choice)
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Which of the following is the process of forming alliances among managers?

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Explain the four underlying assumptions of the administrative model.

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__________ is the last step in the managerial decision-making process.

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Bobby, a product manager, wants to increase the market share of his product by 25 percent. He is unsure about how to go about it, not knowing for sure how costs, price, the competition, and the quality of his product will interact to influence market share. Bobby is operating under a condition of:

(Multiple Choice)
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The decision maker's next step is to __________ after recognizing and analyzing a problem.

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