Question 1

List four of the eight questions Kepner and Tregoe recommend that managers ask when diagnosing and analyzing causes.

Accepted Answer

Students can answer with any four of the

Question 2

Explain how a manager selects the desired decision in the managerial decision-making process.

Accepted Answer

Managers want to select the choice with

Question 3

For a nonprogrammed decision, feasible alternatives are easy to identify; in fact, they usually are already available within the organization's rules and procedures.

Accepted Answer

A) True 
 B)False

Question 4

Step one in the managerial decision-making process is recognition of decision requirement.

Accepted Answer

A) True 
 B)False

Question 5

The political model of decision making assumes that managers have the time, resources, and mental capacity to identify all dimensions of the problem and process all relevant information.

Accepted Answer

A) True 
 B)False

Question 6

The condition under which ambiguity occurs is when:

Accepted Answer

A)  alternatives are difficult to define. 
B)  objectives are well defined. 
C)  information about outcomes is readily available. 
D)  all the alternatives are known. 
E)  decisions are already made. 
A)  alternatives are difficult to define. 
B)  objectives are well defined. 
C)  information about outcomes is readily available. 
D)  all the alternatives are known. 
E)  decisions are already made.

Question 7

The __________ of decision making describes how managers make decisions in situations that are characterized by uncertainty and ambiguity.

Accepted Answer

administra

Question 8

The __________ is the individual who is assigned the role of challenging the assumptions and assertions made by the group.

Accepted Answer

A)  group gadfly 
B)  multiple advocate 
C)  devil's advocate 
D)  brainstormer 
E)  inferior member 
A)  group gadfly 
B)  multiple advocate 
C)  devil's advocate 
D)  brainstormer 
E)  inferior member

Question 9

The classical model of decision making is most useful when applied to programmed decisions and to decisions characterized by certainty or risk because relevant information is available and probabilities can be calculated.

Accepted Answer

A) True 
 B)False

Question 10

__________ is the process of identifying problems and opportunities and then resolving them.

Accepted Answer

A)  Organizing 
B)  Controlling 
C)  Decision making 
D)  Planning 
E)  Leading 
A)  Organizing 
B)  Controlling 
C)  Decision making 
D)  Planning 
E)  Leading

Question 11

The concept that people have the time and ability to process only a limited amount of information with which to make decisions is known as:

Accepted Answer

A)  satisficing. 
B)  bounded rationality. 
C)  the classical model of decision making. 
D)  the normative approach. 
E)  intuition. 
A)  satisficing. 
B)  bounded rationality. 
C)  the classical model of decision making. 
D)  the normative approach. 
E)  intuition.

Question 12

The administrative model of decision making assures that most managers settle for a __________ rather than a __________ solution.

Accepted Answer

A)  minimizing; maximizing 
B)  satisficing; maximizing 
C)  top-level; bottom-line 
D)  maximizing; satisficing 
E)  challenging; simple 
A)  minimizing; maximizing 
B)  satisficing; maximizing 
C)  top-level; bottom-line 
D)  maximizing; satisficing 
E)  challenging; simple

Question 13

Programmed decisions involve situations that have occurred often enough to enable decision rules to be developed and applied in the future.

Accepted Answer

A) True 
 B)False

Question 14

Satisficing behavior occurs when we choose the first solution alternative that satisfies minimal decision criteria, even if better solutions are presumed to exist.

Accepted Answer

A) True 
 B)False

Question 15

Vaughn Bately
Vaughn Bately manages a group of eight electrical engineers at Defiance Designs. His team is highly trained and well respected by experts both inside and outside the company. Recently, one of Vaughn's engineers suggested a new technique for the development and use of an argon laser. There appeared to be rich potential for this technology, but Vaughn wasn't certain that developing this technology was the best use of his limited resources. Vaughn was facing a significant decision.
-Which of the following steps would Vaughn not take in making his decision?

Accepted Answer

A)  Recognize the decision requirement 
B)  Implement the chosen alternative 
C)  Create a set of alternatives 
D)  Diagnose and analyze problem causes 
E)  All of these steps would be included. 
A)  Recognize the decision requirement 
B)  Implement the chosen alternative 
C)  Create a set of alternatives 
D)  Diagnose and analyze problem causes 
E)  All of these steps would be included.

Question 16

Which of the following means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?

Accepted Answer

A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Ambiguity 
E)  Conflict 
A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Ambiguity 
E)  Conflict

Question 17

The __________ of decision making is based on rational economic assumptions and manager beliefs about what ideal decision making should be.

Accepted Answer

The answer of The __________ of decision making is based...

Question 18

__________ means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable.

Accepted Answer

The answer of __________ means that the goals to be...

Question 19

Two area banks, Bank A and Bank B, decided to merge their operations. This is an example of a:

Accepted Answer

A)  programmed decision. 
B)  nonprogrammed decision. 
C)  decision rule. 
D)  structured decision. 
E)  wicked decision. 
A)  programmed decision. 
B)  nonprogrammed decision. 
C)  decision rule. 
D)  structured decision. 
E)  wicked decision.

Question 20

Which of the following is an assumption of the classical model of decision making?

Accepted Answer

A)  Problems are unstructured and ill defined. 
B)  The decision maker strives for conditions of certainty and tries to gather complete information. 
C)  Criteria for evaluating alternatives are unknown. 
D)  The decision maker selects the alternatives that will minimize the economic return to the organization. 
E)  All of these 
A)  Problems are unstructured and ill defined. 
B)  The decision maker strives for conditions of certainty and tries to gather complete information. 
C)  Criteria for evaluating alternatives are unknown. 
D)  The decision maker selects the alternatives that will minimize the economic return to the organization. 
E)  All of these

List four of the eight questions Kepner and Tregoe recommend that managers ask when diagnosing and analyzing causes.

Explain how a manager selects the desired decision in the managerial decision-making process.

For a nonprogrammed decision, feasible alternatives are easy to identify; in fact, they usually are already available within the organization's rules and procedures.

Step one in the managerial decision-making process is recognition of decision requirement.

The political model of decision making assumes that managers have the time, resources, and mental capacity to identify all dimensions of the problem and process all relevant information.

The condition under which ambiguity occurs is when:

The __________ of decision making describes how managers make decisions in situations that are characterized by uncertainty and ambiguity.

The __________ is the individual who is assigned the role of challenging the assumptions and assertions made by the group.

The classical model of decision making is most useful when applied to programmed decisions and to decisions characterized by certainty or risk because relevant information is available and probabilities can be calculated.

__________ is the process of identifying problems and opportunities and then resolving them.

The concept that people have the time and ability to process only a limited amount of information with which to make decisions is known as:

The administrative model of decision making assures that most managers settle for a rather than a solution.

Programmed decisions involve situations that have occurred often enough to enable decision rules to be developed and applied in the future.

Satisficing behavior occurs when we choose the first solution alternative that satisfies minimal decision criteria, even if better solutions are presumed to exist.

Which of the following means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?

The __________ of decision making is based on rational economic assumptions and manager beliefs about what ideal decision making should be.

__________ means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable.

Two area banks, Bank A and Bank B, decided to merge their operations. This is an example of a:

Which of the following is an assumption of the classical model of decision making?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 9: Managerial Decision Making

List four of the eight questions Kepner and Tregoe recommend that managers ask when diagnosing and analyzing causes.

Explain how a manager selects the desired decision in the managerial decision-making process.

For a nonprogrammed decision, feasible alternatives are easy to identify; in fact, they usually are already available within the organization's rules and procedures.

Step one in the managerial decision-making process is recognition of decision requirement.

The political model of decision making assumes that managers have the time, resources, and mental capacity to identify all dimensions of the problem and process all relevant information.

The condition under which ambiguity occurs is when:

The __________ of decision making describes how managers make decisions in situations that are characterized by uncertainty and ambiguity.

The __________ is the individual who is assigned the role of challenging the assumptions and assertions made by the group.

The classical model of decision making is most useful when applied to programmed decisions and to decisions characterized by certainty or risk because relevant information is available and probabilities can be calculated.

__________ is the process of identifying problems and opportunities and then resolving them.

The concept that people have the time and ability to process only a limited amount of information with which to make decisions is known as:

The administrative model of decision making assures that most managers settle for a __________ rather than a __________ solution.

Programmed decisions involve situations that have occurred often enough to enable decision rules to be developed and applied in the future.

Satisficing behavior occurs when we choose the first solution alternative that satisfies minimal decision criteria, even if better solutions are presumed to exist.

Which of the following means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?

The __________ of decision making is based on rational economic assumptions and manager beliefs about what ideal decision making should be.

__________ means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable.

Two area banks, Bank A and Bank B, decided to merge their operations. This is an example of a:

Which of the following is an assumption of the classical model of decision making?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

The administrative model of decision making assures that most managers settle for a rather than a solution.