Question 1

Taylor Brittingham is a general manager. Which of the following best describes her position?

Accepted Answer

A)  She is responsible for several departments that perform different functions. 
B)  She organizes people across departments to perform a specific task. 
C)  She is responsible for one specific department (e.g., marketing). 
D)  She supervises employees with similar training and skills. 
E)  None of these 
A)  She is responsible for several departments that perform different functions. 
B)  She organizes people across departments to perform a specific task. 
C)  She is responsible for one specific department (e.g., marketing). 
D)  She supervises employees with similar training and skills. 
E)  None of these

Question 2

__________ are most important at the top management level.

Accepted Answer

A)  Conceptual skills 
B)  Human skills 
C)  Technical skills 
D)  Project skills 
E)  All of these 
A)  Conceptual skills 
B)  Human skills 
C)  Technical skills 
D)  Project skills 
E)  All of these

Question 3

Managers least enjoy activities such as controlling subordinates and managing time pressures.

Accepted Answer

A) True 
 B)False

Question 4

Nonprofit organizations, such as The Red Cross and the Girl Scouts, represent a major application of management talent.

Accepted Answer

A) True 
 B)False

Question 5

Kyle Erckard, manager of the jewelry division of a major department store, coordinated the work of several people across several departments to accomplish a $500,000 fundraising for an animal shelter. He can best be described in his fundraising activities as a(n) __________ manager.

Accepted Answer

A)  top 
B)  middle 
C)  project 
D)  first-line 
E)  operative 
A)  top 
B)  middle 
C)  project 
D)  first-line 
E)  operative

Question 6

Managers shift gears quickly; therefore, the average time spent on any one activity is less than:

Accepted Answer

A)  nine minutes. 
B)  an hour. 
C)  one workday. 
D)  a half hour. 
E)  a half day. 
A)  nine minutes. 
B)  an hour. 
C)  one workday. 
D)  a half hour. 
E)  a half day.

Question 7

__________ is identifying goals for future organizational performance and deciding on the tasks and use of resources to attain them.

Accepted Answer

The answer of __________ is identifying goals for future organizational...

Question 8

Juan Perez is the president of WV Railroad. His organization faces issues related to the environment, government regulation, and competition. He will need to rely primarily on his __________ skills.

Accepted Answer

A)  conceptual 
B)  technical 
C)  human 
D)  controlling 
E)  interpersonal 
A)  conceptual 
B)  technical 
C)  human 
D)  controlling 
E)  interpersonal

Question 9

In the __________ role, managers initiate improvement projects, identify new ideas, and delegate idea responsibility to others.

Accepted Answer

The answer of In the __________ role, managers initiate improvement...

Question 10

A human resources manager would be considered a staff manager.

Accepted Answer

A) True 
 B)False

Question 11

All managers have to pay attention to costs, and the best way to improve organizational effectiveness is by severe cost cutting.

Accepted Answer

A) True 
 B)False

Question 12

A(n) __________ is a set of expectations for a manager's behavior.

Accepted Answer

The answer of A(n) __________ is a set of expectations...

Question 13

A(n) __________ is responsible for a temporary work project that involves the participation of people from various functions and levels of the organization and perhaps from outside the company as well.

Accepted Answer

The answer of A(n) __________ is responsible for a temporary...

Question 14

Identify the four functions of management.

Accepted Answer

Planning,

Question 15

Tool Techies, Inc. uses phone surveys of customers to gather information about service and quality. This is an example of the management function of:

Accepted Answer

A)  planning. 
B)  technical skills. 
C)  organizing. 
D)  controlling. 
E)  conceptual skills. 
A)  planning. 
B)  technical skills. 
C)  organizing. 
D)  controlling. 
E)  conceptual skills.

Question 16

Which of the following skills is the manager's ability to work with and through other people and to work effectively as a group member?

Accepted Answer

A)  Human 
B)  Conceptual 
C)  Technical 
D)  Intellectual 
E)  Planning 
A)  Human 
B)  Conceptual 
C)  Technical 
D)  Intellectual 
E)  Planning

Question 17

Middle managers are responsible for the organization's overall success.

Accepted Answer

A) True 
 B)False

Question 18

How an organization goes about accomplishing a plan is a key part of the management function of controlling.

Accepted Answer

A) True 
 B)False

Question 19

__________ is the management function concerned with monitoring employees' activities, determining whether the organization is moving toward its goals, and making corrections as necessary.

Accepted Answer

A)  Planning 
B)  Resource allocation 
C)  Controlling 
D)  Organizing 
E)  Efficiency 
A)  Planning 
B)  Resource allocation 
C)  Controlling 
D)  Organizing 
E)  Efficiency

Question 20

Staff managers are responsible for the manufacturing and marketing departments that make or sell the product or service.

Accepted Answer

A) True 
 B)False

Taylor Brittingham is a general manager. Which of the following best describes her position?

__________ are most important at the top management level.

Managers least enjoy activities such as controlling subordinates and managing time pressures.

Nonprofit organizations, such as The Red Cross and the Girl Scouts, represent a major application of management talent.

Kyle Erckard, manager of the jewelry division of a major department store, coordinated the work of several people across several departments to accomplish a $500,000 fundraising for an animal shelter. He can best be described in his fundraising activities as a(n) __________ manager.

Managers shift gears quickly; therefore, the average time spent on any one activity is less than:

__________ is identifying goals for future organizational performance and deciding on the tasks and use of resources to attain them.

Juan Perez is the president of WV Railroad. His organization faces issues related to the environment, government regulation, and competition. He will need to rely primarily on his __________ skills.

In the __________ role, managers initiate improvement projects, identify new ideas, and delegate idea responsibility to others.

A human resources manager would be considered a staff manager.

All managers have to pay attention to costs, and the best way to improve organizational effectiveness is by severe cost cutting.

A(n) __________ is a set of expectations for a manager's behavior.

A(n) __________ is responsible for a temporary work project that involves the participation of people from various functions and levels of the organization and perhaps from outside the company as well.

Identify the four functions of management.

Tool Techies, Inc. uses phone surveys of customers to gather information about service and quality. This is an example of the management function of:

Which of the following skills is the manager's ability to work with and through other people and to work effectively as a group member?

Middle managers are responsible for the organization's overall success.

How an organization goes about accomplishing a plan is a key part of the management function of controlling.

__________ is the management function concerned with monitoring employees' activities, determining whether the organization is moving toward its goals, and making corrections as necessary.

Staff managers are responsible for the manufacturing and marketing departments that make or sell the product or service.

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 1: The World of Innovative Management

Taylor Brittingham is a general manager. Which of the following best describes her position?

__________ are most important at the top management level.

Managers least enjoy activities such as controlling subordinates and managing time pressures.

Nonprofit organizations, such as The Red Cross and the Girl Scouts, represent a major application of management talent.

Kyle Erckard, manager of the jewelry division of a major department store, coordinated the work of several people across several departments to accomplish a $500,000 fundraising for an animal shelter. He can best be described in his fundraising activities as a(n) __________ manager.

Managers shift gears quickly; therefore, the average time spent on any one activity is less than:

__________ is identifying goals for future organizational performance and deciding on the tasks and use of resources to attain them.

Juan Perez is the president of WV Railroad. His organization faces issues related to the environment, government regulation, and competition. He will need to rely primarily on his __________ skills.

In the __________ role, managers initiate improvement projects, identify new ideas, and delegate idea responsibility to others.

A human resources manager would be considered a staff manager.

All managers have to pay attention to costs, and the best way to improve organizational effectiveness is by severe cost cutting.

A(n) __________ is a set of expectations for a manager's behavior.

A(n) __________ is responsible for a temporary work project that involves the participation of people from various functions and levels of the organization and perhaps from outside the company as well.

Identify the four functions of management.

Tool Techies, Inc. uses phone surveys of customers to gather information about service and quality. This is an example of the management function of:

Which of the following skills is the manager's ability to work with and through other people and to work effectively as a group member?

Middle managers are responsible for the organization's overall success.

How an organization goes about accomplishing a plan is a key part of the management function of controlling.

__________ is the management function concerned with monitoring employees' activities, determining whether the organization is moving toward its goals, and making corrections as necessary.

Staff managers are responsible for the manufacturing and marketing departments that make or sell the product or service.

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters