Exam 1: The World of Innovative Management

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A(n) __________ would be responsible for performing ceremonial and symbolic duties such as greeting visitors and signing legal documents.

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How do small business managers emphasize different management roles in comparison to larger business managers?

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What are technical skills? At what level are they most important and why?

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An organization is a social entity that is goal-directed and deliberately structured.

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The nature of management is to control and dictate the actions of others in an organization.

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The president of Pepsi Company is the keynote speaker at a retirement dinner for a long-time bottler. This is an example of which of the following roles?

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A manager's __________ skills are demonstrated in the way he or she relates to other people.

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According to Mintzberg, when Amanda spends time training a subordinate, she is performing which of the following roles?

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When Troy measures his employees' performance and compares their performance against the goals he set for them, he is performing which of the following functions?

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Within her role as a small business consultant, Alexa analyzes how organizations fit into their industries, the communities, and the broader social environment. This type of analysis involves which management skill?

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Describe the three categories of managerial roles and explain how they differ.

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Technology has taken over many tasks once performed by:

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Why are conceptual skills most important for top managers?

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Shyloh is a research analyst who gets things done mostly through her own efforts, relying on herself rather than others. Shyloh can best be described as a(n):

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__________ is the use of influence to motivate employees to achieve organizational goals.

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Which of the following is not a function of management?

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The biggest mistake that many managers make is the failure to:

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Define management and describe two important ideas expressed in the definition.

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Most top executives routinely work at least 12 hours a day and spend 50 percent or more of their time traveling.

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__________ are responsible for departments that perform a single functional task and have employees with similar training and skills.

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