Question 1

Could capacity planning play a role in this scenario?

Accepted Answer

While rendering high-quality customer se

Question 2

________ refer to inventory management and control systems that ensure the timely delivery of a product or service and related inputs.

Accepted Answer

A)  Just-in-time systems 
B)  Supply-chain systems 
C)  Continuous improvement mechanisms 
D)  Statistical process control techniques 
A)  Just-in-time systems 
B)  Supply-chain systems 
C)  Continuous improvement mechanisms 
D)  Statistical process control techniques

Question 3

Globalization of business leads to ________.

Accepted Answer

A)  increase in cost of production 
B)  lower profit margins 
C)  high pricing power for companies 
D)  more choices for customers 
A)  increase in cost of production 
B)  lower profit margins 
C)  high pricing power for companies 
D)  more choices for customers

Question 4

As per legislation,tire companies in Europe have to recycle one used tire for every tire they sell.This means that these companies have to use ________.

Accepted Answer

A)  computer aided manufacturing 
B)  reverse supply chain 
C)  ABC analysis 
D)  statistical process control 
A)  computer aided manufacturing 
B)  reverse supply chain 
C)  ABC analysis 
D)  statistical process control

Question 5

________ are achieved when the per-unit allocation of fixed costs and,therefore,the total cost per unit go down as more units are produced.

Accepted Answer

A)  Economies of scale 
B)  Econometrics 
C)  Quality installments 
D)  Utilization increments 
A)  Economies of scale 
B)  Econometrics 
C)  Quality installments 
D)  Utilization increments

Question 6

A materials requirement planning (MRP)system produces schedules that identify raw materials,parts,and assemblies needed during specified time periods.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is true of work sampling methods?

Accepted Answer

A)  They work best with repetitive, well-defined jobs. 
B)  They are more accurate than time and motion studies. 
C)  They cannot identify areas that require improvement. 
D)  They use observation sheets and trained observers. 
A)  They work best with repetitive, well-defined jobs. 
B)  They are more accurate than time and motion studies. 
C)  They cannot identify areas that require improvement. 
D)  They use observation sheets and trained observers.

Question 8

A(n)________ is a nonmathematical graphical representation of projects used by managers to help monitor the progress of projects.

Accepted Answer

A)  ABC analysis 
B)  Gantt chart 
C)  EOQ system 
D)  JIT system 
A)  ABC analysis 
B)  Gantt chart 
C)  EOQ system 
D)  JIT system

Question 9

Which of the following is true of operations managers?

Accepted Answer

A)  Their objectives have no direct cost implications. 
B)  They use a single technique to ensure timely delivery. 
C)  They are in charge of product quantity not quality. 
D)  They perform their duties while minimizing costs. 
A)  Their objectives have no direct cost implications. 
B)  They use a single technique to ensure timely delivery. 
C)  They are in charge of product quantity not quality. 
D)  They perform their duties while minimizing costs.

Question 10

Top executives at McCain Ericsson Bank have taken up business process reengineering to improve the standards of the organization.They are unsure if their current loan application process is an adequate measure of determining whether or not a loan should be given to an individual.Which of the following elements are they considering?

Accepted Answer

A)  objective 
B)  design 
C)  capabilities 
D)  infrastructure 
A)  objective 
B)  design 
C)  capabilities 
D)  infrastructure

Question 11

________ are commonly used for setting standards for repetitive,well-defined jobs.

Accepted Answer

A)  Just-in-time systems 
B)  Time and motion studies 
C)  Work sampling techniques 
D)  Critical path methodologies 
A)  Just-in-time systems 
B)  Time and motion studies 
C)  Work sampling techniques 
D)  Critical path methodologies

Question 12

TQM uses only quantitative methods to promote "quality at the source."

Accepted Answer

A) True 
 B)False

Question 13

________ is the percent of design capacity a facility is actually expected to maintain.

Accepted Answer

A)  Expected capacity 
B)  Effective capacity 
C)  Projected capacity 
D)  Extended capacity 
A)  Expected capacity 
B)  Effective capacity 
C)  Projected capacity 
D)  Extended capacity

Question 14

Orange County Choppers (OCC)is a production motorcycle manufacturer based in Orange County.Orange County Choppers has garnered worldwide praise and recognition for their custom motorcycles.Which of the following production processes do they use?

Accepted Answer

A)  small batch 
B)  job shop 
C)  assembly line 
D)  continuous flow 
A)  small batch 
B)  job shop 
C)  assembly line 
D)  continuous flow

Question 15

The ________ is the maximum capacity at which a facility can run under ideal conditions.

Accepted Answer

A)  design capacity 
B)  effective capacity 
C)  optimal capacity 
D)  supply capacity 
A)  design capacity 
B)  effective capacity 
C)  optimal capacity 
D)  supply capacity

Question 16

The Six Sigma approach mainly focuses on hitting a target average for eliminating defects and enhancing quality.

Accepted Answer

A) True 
 B)False

Question 17

In today's business world,most companies plan on carrying excess inventory in order to meet unexpected upswings in consumer demand.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following statements is true of the quality of a product?

Accepted Answer

A)  Quality consists of both efficiency and effectiveness. 
B)  Quality is not related to reliability. 
C)  Quality definitions are different for products and services. 
D)  Quality enhancements affect future, not current, revenues. 
A)  Quality consists of both efficiency and effectiveness. 
B)  Quality is not related to reliability. 
C)  Quality definitions are different for products and services. 
D)  Quality enhancements affect future, not current, revenues.

Question 19

Identify and discuss the major classifications of production processes.

Accepted Answer

There are four major classifications of

Question 20

A group of 30 students attends a particular class for a predetermined amount of time and gain knowledge inputs.This is an example of which of the following?

Accepted Answer

A)  learning effects 
B)  small batch processes 
C)  job shops 
D)  assembly-line processes 
A)  learning effects 
B)  small batch processes 
C)  job shops 
D)  assembly-line processes

Could capacity planning play a role in this scenario?

________ refer to inventory management and control systems that ensure the timely delivery of a product or service and related inputs.

Globalization of business leads to ________.

As per legislation,tire companies in Europe have to recycle one used tire for every tire they sell.This means that these companies have to use ________.

________ are achieved when the per-unit allocation of fixed costs and,therefore,the total cost per unit go down as more units are produced.

A materials requirement planning (MRP)system produces schedules that identify raw materials,parts,and assemblies needed during specified time periods.

Which of the following is true of work sampling methods?

A(n)________ is a nonmathematical graphical representation of projects used by managers to help monitor the progress of projects.

Which of the following is true of operations managers?

________ are commonly used for setting standards for repetitive,well-defined jobs.

TQM uses only quantitative methods to promote "quality at the source."

________ is the percent of design capacity a facility is actually expected to maintain.

Orange County Choppers (OCC)is a production motorcycle manufacturer based in Orange County.Orange County Choppers has garnered worldwide praise and recognition for their custom motorcycles.Which of the following production processes do they use?

The ________ is the maximum capacity at which a facility can run under ideal conditions.

The Six Sigma approach mainly focuses on hitting a target average for eliminating defects and enhancing quality.

In today's business world,most companies plan on carrying excess inventory in order to meet unexpected upswings in consumer demand.

Which of the following statements is true of the quality of a product?

Identify and discuss the major classifications of production processes.

A group of 30 students attends a particular class for a predetermined amount of time and gain knowledge inputs.This is an example of which of the following?

The Nature of Management

Social Responsibility and Managerial Ethics

International Management and Globalization

Strategic Management

Planning

Organizational Structure and Design

Managing Diverse Human Resources

Leadership

Motivation

Groups and Teams

Communication and Negotiation

Individual and Group Decision Making

Control

Organizational Change and Development

Filters

Exam 13: Operations Management

Could capacity planning play a role in this scenario?

________ refer to inventory management and control systems that ensure the timely delivery of a product or service and related inputs.

Globalization of business leads to ________.

As per legislation,tire companies in Europe have to recycle one used tire for every tire they sell.This means that these companies have to use ________.

________ are achieved when the per-unit allocation of fixed costs and,therefore,the total cost per unit go down as more units are produced.

A materials requirement planning (MRP)system produces schedules that identify raw materials,parts,and assemblies needed during specified time periods.

Which of the following is true of work sampling methods?

A(n)________ is a nonmathematical graphical representation of projects used by managers to help monitor the progress of projects.

Which of the following is true of operations managers?

________ are commonly used for setting standards for repetitive,well-defined jobs.

TQM uses only quantitative methods to promote "quality at the source."

________ is the percent of design capacity a facility is actually expected to maintain.

Orange County Choppers (OCC)is a production motorcycle manufacturer based in Orange County.Orange County Choppers has garnered worldwide praise and recognition for their custom motorcycles.Which of the following production processes do they use?

The ________ is the maximum capacity at which a facility can run under ideal conditions.

The Six Sigma approach mainly focuses on hitting a target average for eliminating defects and enhancing quality.

In today's business world,most companies plan on carrying excess inventory in order to meet unexpected upswings in consumer demand.

Which of the following statements is true of the quality of a product?

Identify and discuss the major classifications of production processes.

A group of 30 students attends a particular class for a predetermined amount of time and gain knowledge inputs.This is an example of which of the following?

The Nature of Management

Social Responsibility and Managerial Ethics

International Management and Globalization

Strategic Management

Planning

Organizational Structure and Design

Managing Diverse Human Resources

Leadership

Motivation

Groups and Teams

Communication and Negotiation

Individual and Group Decision Making

Control

Organizational Change and Development

Filters