Question 1

Which of the following characteristics best describes the type of person who routinely avoids conflict?

Accepted Answer

A)  Experiences with conflict have been positive 
B)  Higher biological tolerance for emotional stress 
C)  Experiences with conflict have been negative 
D)  Always recognizes conflict 
A)  Experiences with conflict have been positive 
B)  Higher biological tolerance for emotional stress 
C)  Experiences with conflict have been negative 
D)  Always recognizes conflict

Question 2

"Compromise? Why should I compromise? I'm right!" The speaker of this statement clearly believes which myth associated with conflicts in relationships?

Accepted Answer

A)  Healthy relationships have little or no conflict. 
B)  Conflict is always destructive. 
C)  In any conflict, there can be only one winner. 
D)  It is better to have loved and lost than to have never loved at all. 
A)  Healthy relationships have little or no conflict. 
B)  Conflict is always destructive. 
C)  In any conflict, there can be only one winner. 
D)  It is better to have loved and lost than to have never loved at all.

Question 3

Often when others respond to our fears or our concerns, they imply that their opinion is the last word on the subject. This is known as a(n) _________ response.

Accepted Answer

A)  evaluative 
B)  descriptive 
C)  certainty 
D)  provisional 
A)  evaluative 
B)  descriptive 
C)  certainty 
D)  provisional

Question 4

Jackie didn't do well on her first human relations exam and called her mom with her concerns. Her mom responded, "It sounds like you are really upset." This response is typical of ___________ language.

Accepted Answer

A)  evaluative 
B)  descriptive 
C)  certainty 
D)  provisional 
A)  evaluative 
B)  descriptive 
C)  certainty 
D)  provisional

Question 5

Jackie didn't do well on her first human relations exam and called her mom with her concerns. Her mom responded, "You should have studied more." Jackie responded defensively because her mother used ___________ language.

Accepted Answer

A)  evaluative 
B)  descriptive 
C)  certainty 
D)  provisional 
A)  evaluative 
B)  descriptive 
C)  certainty 
D)  provisional

Question 6

According to marriage researcher John Gottman, the avoiding style can be useful in resolving conflict if

Accepted Answer

A)  only the husband uses it. 
B)  only the wife uses it. 
C)  both partners use it. 
D)  avoidance is used to increase blood pressure. 
A)  only the husband uses it. 
B)  only the wife uses it. 
C)  both partners use it. 
D)  avoidance is used to increase blood pressure.

Question 7

The _________ style is usually characterized by a low degree of interest in pursuing one's own goals, as well as a low degree of interest in maintaining the relationship or the other person's goals.

Accepted Answer

A)  avoiding 
B)  dominating 
C)  accommodating 
D)  cooperating 
A)  avoiding 
B)  dominating 
C)  accommodating 
D)  cooperating

Question 8

According to Hamilton, conflict myths gain power from their place in our __________ awareness.

Accepted Answer

A)  conscious 
B)  preconscious 
C)  unconscious 
D)  relationship 
A)  conscious 
B)  preconscious 
C)  unconscious 
D)  relationship

Question 9

The defense-arousing message that implies the speaker is smarter, knows more, or is somehow better than the listener is a(n) ________ message.

Accepted Answer

A)  empathy 
B)  neutrality 
C)  superiority 
D)  description 
A)  empathy 
B)  neutrality 
C)  superiority 
D)  description

Question 10

Integrating conflict style differs from compromising conflict style in that the integrating conflict style emphasizes

Accepted Answer

A)  each person giving up something so both can benefit. 
B)  one person compromising on Issue A, while the other person compromises on Issue B. 
C)  that each person gets all of what he or she wants. 
D)  avoiding the problem until it goes away. 
A)  each person giving up something so both can benefit. 
B)  one person compromising on Issue A, while the other person compromises on Issue B. 
C)  that each person gets all of what he or she wants. 
D)  avoiding the problem until it goes away.

Which of the following characteristics best describes the type of person who routinely avoids conflict?

"Compromise? Why should I compromise? I'm right!" The speaker of this statement clearly believes which myth associated with conflicts in relationships?

Often when others respond to our fears or our concerns, they imply that their opinion is the last word on the subject. This is known as a(n) _________ response.

Jackie didn't do well on her first human relations exam and called her mom with her concerns. Her mom responded, "It sounds like you are really upset." This response is typical of ___________ language.

Jackie didn't do well on her first human relations exam and called her mom with her concerns. Her mom responded, "You should have studied more." Jackie responded defensively because her mother used ___________ language.

According to marriage researcher John Gottman, the avoiding style can be useful in resolving conflict if

The _________ style is usually characterized by a low degree of interest in pursuing one's own goals, as well as a low degree of interest in maintaining the relationship or the other person's goals.

According to Hamilton, conflict myths gain power from their place in our __________ awareness.

The defense-arousing message that implies the speaker is smarter, knows more, or is somehow better than the listener is a(n) ________ message.

Integrating conflict style differs from compromising conflict style in that the integrating conflict style emphasizes

Foundations of Human Relations

The Self in Human Relations

How Personality Influences Human Relations

Emotions, Stress, and Human Relations

The Role of Perception in Human Relations

Social Influence in Our Relations With Others

Prejudice: Foundations, Causes, Effects, and Remedies

Listening

Verbal and Nonverbal Communication

Key Concepts in Intimate Relationships

Filters

Exam 10: Conflict and Conflict Resolution

Which of the following characteristics best describes the type of person who routinely avoids conflict?

"Compromise? Why should I compromise? I'm right!" The speaker of this statement clearly believes which myth associated with conflicts in relationships?

Often when others respond to our fears or our concerns, they imply that their opinion is the last word on the subject. This is known as a(n) _________ response.

Jackie didn't do well on her first human relations exam and called her mom with her concerns. Her mom responded, "It sounds like you are really upset." This response is typical of ___________ language.

Jackie didn't do well on her first human relations exam and called her mom with her concerns. Her mom responded, "You should have studied more." Jackie responded defensively because her mother used ___________ language.

According to marriage researcher John Gottman, the avoiding style can be useful in resolving conflict if

The _________ style is usually characterized by a low degree of interest in pursuing one's own goals, as well as a low degree of interest in maintaining the relationship or the other person's goals.

According to Hamilton, conflict myths gain power from their place in our __________ awareness.

The defense-arousing message that implies the speaker is smarter, knows more, or is somehow better than the listener is a(n) ________ message.

Integrating conflict style differs from compromising conflict style in that the integrating conflict style emphasizes

Foundations of Human Relations

The Self in Human Relations

How Personality Influences Human Relations

Emotions, Stress, and Human Relations

The Role of Perception in Human Relations

Social Influence in Our Relations With Others

Prejudice: Foundations, Causes, Effects, and Remedies

Listening

Verbal and Nonverbal Communication

Key Concepts in Intimate Relationships

Filters