Question 1

Which of the following is a major role of The National Labor Relations Board?

Accepted Answer

A) Insuring equal pay for equal work 
B) Protecting the rights of disabled workers 
C) Collective bargaining elections 
D) The correction of health threats for coal miners 
A) Insuring equal pay for equal work 
B) Protecting the rights of disabled workers 
C) Collective bargaining elections 
D) The correction of health threats for coal miners

Question 2

Most external regulatory bodies require that some functions, like patient education, are multidisciplinary. What theory supports the advantages of multidisciplinary collaboration, cooperation, and functioning?

Accepted Answer

A) Collective subconsciousness 
B) Collective bargaining 
C) Synergy 
D) Opposition theory 
A) Collective subconsciousness 
B) Collective bargaining 
C) Synergy 
D) Opposition theory

Question 3

You have finished a staff development program relating to MRSA. The target audience was registered and licensed practical nurses. The content included information about MRSA, methods of prevention and the latest research and evidence based practices relating to MRSA. After the class, you collected two measurement tools, a post test and a learner evaluation form which measures the learners' perceptions relating to the success of the class and how well the learners feel that they have met the stated objectives of this class. What should you do next?

Accepted Answer

A) Plan a course like this every years so that the staff continue to learn about MRSA and its prevention 
B) Assess the levels of competency for RNs and LPNs relating to MRSA and MRSA prevention 
C) Make rounds and verbally get feedback from the class participants about how much they liked the course 
D) Analyze MRSA data and assess the staff competency in terms of MRSA and MRSA prevention 
A) Plan a course like this every years so that the staff continue to learn about MRSA and its prevention 
B) Assess the levels of competency for RNs and LPNs relating to MRSA and MRSA prevention 
C) Make rounds and verbally get feedback from the class participants about how much they liked the course 
D) Analyze MRSA data and assess the staff competency in terms of MRSA and MRSA prevention

Question 4

Which interview question, and employment consideration, is legal according to the U.S. Equal Employment Opportunity Commission (EEOC)?

Accepted Answer

A) "What church do you attend on a regular basis?" 
B) "How will you, as a nurse manager, prevent workplace discrimination?" 
C) "Tell me about your ancestors." 
D) "What genetic abnormalities do you and/or your family members have?" 
A) "What church do you attend on a regular basis?" 
B) "How will you, as a nurse manager, prevent workplace discrimination?" 
C) "Tell me about your ancestors." 
D) "What genetic abnormalities do you and/or your family members have?"

Question 5

Which of the following human resources policies has the potential to reflect and address the needs of nurses for esteem?

Accepted Answer

A) Vacation and personal time off 
B) Fire and environmental safety 
C) Longevity salary increases 
D) ANCC certifications 
A) Vacation and personal time off 
B) Fire and environmental safety 
C) Longevity salary increases 
D) ANCC certifications

Question 6

You are designing a staff development program relating to MRSA. The target audience is registered and licensed practical nurses. The content includes information about MRSA, methods of prevention and the latest research and evidence based practices relating to MRSA. After the class, you plan to distribute and collect two measurement tools, a post test and a learner evaluation form which measures the learners' perceptions relating to how well the learners feel that they have met the stated objectives of this class. Select the correct measurement tool with its level of evaluation.

Accepted Answer

A) Post test: Reaction 
B) Post test: Learning 
C) Learner evaluation form: Learning 
D) Learner evaluation form: Behavior 
A) Post test: Reaction 
B) Post test: Learning 
C) Learner evaluation form: Learning 
D) Learner evaluation form: Behavior

Question 7

You are planning a preceptorship program for new graduate nurses. You have to select appropriate preceptors and you have to prepare these staff to effectively perform the role of preceptor. Among other things, such as willingness to serve in this role, you consider should consider other things and eliminate which nurse from the possible preceptor role?

Accepted Answer

A) The expert nurse 
B) A nurse with only 3 years in your agency 
C) A nurse that does not have a BSN degree 
D) A nurse that does not have a MSN degree 
A) The expert nurse 
B) A nurse with only 3 years in your agency 
C) A nurse that does not have a BSN degree 
D) A nurse that does not have a MSN degree

Question 8

Which law requires that group health insurance plans provide coverage for a 96 hour hospital stay after a cesarean section?

Accepted Answer

A) Health Insurance Portability and Accountability Act (HIPP
A)  
B) Children's Health Insurance Program Act (CHIP
A)  
C) The Newborns' and Mothers' Health Protection Act 
D) Health Insurance Acceptability Act 
A) Health Insurance Portability and Accountability Act (HIPP
A)  
B) Children's Health Insurance Program Act (CHIP
A)  
C) The Newborns' and Mothers' Health Protection Act 
D) Health Insurance Acceptability Act

Question 9

Which domain of learning is appropriately used in staff development activities that address patient satisfaction levels?

Accepted Answer

A) The andragogy domain of learning 
B) The psychomotor domain of learning 
C) The comprehension domain of learning 
D) The affective domain of learning 
A) The andragogy domain of learning 
B) The psychomotor domain of learning 
C) The comprehension domain of learning 
D) The affective domain of learning

Question 10

Which of the following learning objectives is the best for a class on increasing patient satisfaction levels?

Accepted Answer

A) The learner will list the factors that have the greatest impact on patient satisfaction. 
B) The learner will appreciate the need to increase levels of patient satisfaction. 
C) The instructor will teach the learners about the patient satisfaction survey and areas of weakness. 
D) The instructor will generate a corrective action plan and initiate corrective, disciplinary actions with the staff members who are negatively impacting patient satisfaction 
A) The learner will list the factors that have the greatest impact on patient satisfaction. 
B) The learner will appreciate the need to increase levels of patient satisfaction. 
C) The instructor will teach the learners about the patient satisfaction survey and areas of weakness. 
D) The instructor will generate a corrective action plan and initiate corrective, disciplinary actions with the staff members who are negatively impacting patient satisfaction

Question 11

One of the best ways to evaluate performance is to:

Accepted Answer

A) Use the components of the job description. or position description, for measurable criteria. 
B) Use the staff members' self appraisals of performance as the only source of data for the evaluation. 
C) Provide an environment that is comfortable, relaxed and filled with close ended questions. 
D) Is to do it on an annual basis and then to do it every two years after initial employment. 
A) Use the components of the job description. or position description, for measurable criteria. 
B) Use the staff members' self appraisals of performance as the only source of data for the evaluation. 
C) Provide an environment that is comfortable, relaxed and filled with close ended questions. 
D) Is to do it on an annual basis and then to do it every two years after initial employment.

Question 12

Which theory of planned change includes unfreezing, experiencing change and refreezing?

Accepted Answer

A) Lewin's Change theory 
B) Havelock's Seven Phases of Change theory 
C) Lippit's Six Phases of Change theory 
D) Rogers' Innovative -Decision theory 
A) Lewin's Change theory 
B) Havelock's Seven Phases of Change theory 
C) Lippit's Six Phases of Change theory 
D) Rogers' Innovative -Decision theory

Question 13

Which of the following statements relating to mentorships is accurate?

Accepted Answer

A) Nurses should always seek a mentor that is external to the work environment. 
B) The best mentors are those who remain with a protégée regardless of their level of development. 
C) Mentorships, like preceptorships, are effective for technical skills acquisition during orientation. 
D) Accompanying, sowing and showing are recognized as useful mentorship techniques. 
A) Nurses should always seek a mentor that is external to the work environment. 
B) The best mentors are those who remain with a protégée regardless of their level of development. 
C) Mentorships, like preceptorships, are effective for technical skills acquisition during orientation. 
D) Accompanying, sowing and showing are recognized as useful mentorship techniques.

Question 14

Which level of nurse is characterized by the ability to be flexible, speedy and the able to recognize, and view, the overall situation and its most important aspects?

Accepted Answer

A) Advanced beginner 
B) Competent 
C) Proficient 
D) Expert 
A) Advanced beginner 
B) Competent 
C) Proficient 
D) Expert

Question 15

You are considering using peer review performance evaluation in your department. Some of the things that you must consider during this decision making process includes:

Accepted Answer

A) Aggregated performance improvement data 
B) Negative budgetary variances 
C) Positive budgetary variances 
D) Unit stability 
A) Aggregated performance improvement data 
B) Negative budgetary variances 
C) Positive budgetary variances 
D) Unit stability

Question 16

When is laissez -faire leadership indicated?

Accepted Answer

A) When time constraints prohibit democratic 
B) Only when possible decisions have no consequences 
C) When team members are able to function independently 
D) Never. 
A) When time constraints prohibit democratic 
B) Only when possible decisions have no consequences 
C) When team members are able to function independently 
D) Never.

Question 17

A performance management reward system should be based on:

Accepted Answer

A) Longevity lengths of service. 
B) The negotiated union contract. 
C) Terms that staff have negotiated. 
D) Objective performance criteria. 
A) Longevity lengths of service. 
B) The negotiated union contract. 
C) Terms that staff have negotiated. 
D) Objective performance criteria.

Question 18

One advantage of structured performance appraisal tools over flexible performance appraisal tools is that structured performance tools are:

Accepted Answer

A) More collaborative and participative. 
B) Less costly and less time consuming to construct. 
C) The only methods that are endorsed by JCAHO. 
D) The only tools that can be effective in terms of performance. 
A) More collaborative and participative. 
B) Less costly and less time consuming to construct. 
C) The only methods that are endorsed by JCAHO. 
D) The only tools that can be effective in terms of performance.

Question 19

The primary goal of new employee orientation for nursing staff is to:

Accepted Answer

A) Ensure that all new employees are fully competent in all aspects of their job. 
B) Teach and evaluate all basic and advanced nursing care skills and abilities. 
C) Meet Joint Commission on the Accreditation of Healthcare Organizations standards. 
D) Provide new employees with the necessary knowledge and skills to begin their new role. 
A) Ensure that all new employees are fully competent in all aspects of their job. 
B) Teach and evaluate all basic and advanced nursing care skills and abilities. 
C) Meet Joint Commission on the Accreditation of Healthcare Organizations standards. 
D) Provide new employees with the necessary knowledge and skills to begin their new role.

Question 20

What is the definition of empowerment?

Accepted Answer

A) Empowerment is sharing information, power and decision making. 
B) Empowerment is the process that nursing supervisors use to negotiate. 
C) Empowerment is the process that nurses use to plan patient teaching. 
D) Empowerment is flattening the hierarchical organizational structures. 
A) Empowerment is sharing information, power and decision making. 
B) Empowerment is the process that nursing supervisors use to negotiate. 
C) Empowerment is the process that nurses use to plan patient teaching. 
D) Empowerment is flattening the hierarchical organizational structures.

Which of the following is a major role of The National Labor Relations Board?

Most external regulatory bodies require that some functions, like patient education, are multidisciplinary. What theory supports the advantages of multidisciplinary collaboration, cooperation, and functioning?

Which interview question, and employment consideration, is legal according to the U.S. Equal Employment Opportunity Commission (EEOC)?

Which of the following human resources policies has the potential to reflect and address the needs of nurses for esteem?

Which law requires that group health insurance plans provide coverage for a 96 hour hospital stay after a cesarean section?

Which domain of learning is appropriately used in staff development activities that address patient satisfaction levels?

Which of the following learning objectives is the best for a class on increasing patient satisfaction levels?

One of the best ways to evaluate performance is to:

Which theory of planned change includes unfreezing, experiencing change and refreezing?

Which of the following statements relating to mentorships is accurate?

Which level of nurse is characterized by the ability to be flexible, speedy and the able to recognize, and view, the overall situation and its most important aspects?

You are considering using peer review performance evaluation in your department. Some of the things that you must consider during this decision making process includes:

When is laissez -faire leadership indicated?

A performance management reward system should be based on:

One advantage of structured performance appraisal tools over flexible performance appraisal tools is that structured performance tools are:

The primary goal of new employee orientation for nursing staff is to:

What is the definition of empowerment?

Physical Care

Pyschosocial Care

Role of the Aide

Medical Assisting, NNAAP, and Pharmacological

Total Factor Productivity, Orientation, and Health Care

Finances

Performance

Strategic Management

Financial Management

Midwifery

Filters

Exam 7: HR

Which of the following is a major role of The National Labor Relations Board?

Most external regulatory bodies require that some functions, like patient education, are multidisciplinary. What theory supports the advantages of multidisciplinary collaboration, cooperation, and functioning?

Which interview question, and employment consideration, is legal according to the U.S. Equal Employment Opportunity Commission (EEOC)?

Which of the following human resources policies has the potential to reflect and address the needs of nurses for esteem?

Which law requires that group health insurance plans provide coverage for a 96 hour hospital stay after a cesarean section?

Which domain of learning is appropriately used in staff development activities that address patient satisfaction levels?

Which of the following learning objectives is the best for a class on increasing patient satisfaction levels?

One of the best ways to evaluate performance is to:

Which theory of planned change includes unfreezing, experiencing change and refreezing?

Which of the following statements relating to mentorships is accurate?

Which level of nurse is characterized by the ability to be flexible, speedy and the able to recognize, and view, the overall situation and its most important aspects?

You are considering using peer review performance evaluation in your department. Some of the things that you must consider during this decision making process includes:

When is laissez -faire leadership indicated?

A performance management reward system should be based on:

One advantage of structured performance appraisal tools over flexible performance appraisal tools is that structured performance tools are:

The primary goal of new employee orientation for nursing staff is to:

What is the definition of empowerment?

Physical Care

Pyschosocial Care

Role of the Aide

Medical Assisting, NNAAP, and Pharmacological

Total Factor Productivity, Orientation, and Health Care

Finances

Performance

Strategic Management

Financial Management

Midwifery

Filters