Question 1

Which population can be legally paid less than the minimum wage?

Accepted Answer

A) Disabled people 
B) Single parents 
C) Part time employees 
D) No population 
A) Disabled people 
B) Single parents 
C) Part time employees 
D) No population

Question 2

You are the Vice President of Patient Care Services and your data indicates that medication administration errors are on the rise. What should you do?

Accepted Answer

A) Give a mandatory medication administration class, including the "Rights of Medication", to all members of the department. 
B) Further analyze this data to determine how and why these medication errors occurred in your department. 
C) Identify the nurse or nurses that have made medication errors and reprimand them. 
D) Identify the nurse or nurses that have made medication errors and develop a disciplinary action plan. 
A) Give a mandatory medication administration class, including the "Rights of Medication", to all members of the department. 
B) Further analyze this data to determine how and why these medication errors occurred in your department. 
C) Identify the nurse or nurses that have made medication errors and reprimand them. 
D) Identify the nurse or nurses that have made medication errors and develop a disciplinary action plan.

Question 3

Performance appraisal should be:

Accepted Answer

A) Subjective and fair. 
B) Objective and fair, 
C) Both subjective and objective. 
D) Time limited. 
A) Subjective and fair. 
B) Objective and fair, 
C) Both subjective and objective. 
D) Time limited.

Question 4

You have an experienced registered nurse in your department who was licensed as a registered nurse 10 years ago and is now functioning as an ER nurse. This nurse has had no prior ER experience and is now completing their second year in your ER. At which of Benner's levels would you expect this nurse to be?

Accepted Answer

A) Advanced beginner 
B) Competent 
C) Proficient 
D) Expert 
A) Advanced beginner 
B) Competent 
C) Proficient 
D) Expert

Question 5

Which type of coaching is integral to professional development?

Accepted Answer

A) Career coaching 
B) Life coaching 
C) Directive coaching 
D) Nondirective coaching 
A) Career coaching 
B) Life coaching 
C) Directive coaching 
D) Nondirective coaching

Question 6

Which conflict related theory is credited to Fisher and Ury?

Accepted Answer

A) Getting to Yes 
B) Saying No to No 
C) Field theory 
D) Humanistic Management theory 
A) Getting to Yes 
B) Saying No to No 
C) Field theory 
D) Humanistic Management theory

Question 7

Major companies in the corporate world, like Motorola, Xerox and FedEx, have formalized staff development programs. These companies know, through research, that staff development activities:

Accepted Answer

A) Have no effect on the bottom line, 
B) Have little effect on the bottom line. 
C) Increase expenses but enhance retention. 
D) Increase profits and enhance retention. 
A) Have no effect on the bottom line, 
B) Have little effect on the bottom line. 
C) Increase expenses but enhance retention. 
D) Increase profits and enhance retention.

Question 8

Which teaching/learning strategy should be used for a psychomotor domain learning objective?

Accepted Answer

A) Lecture 
B) Discussion 
C) Demonstration 
D) Role playing 
A) Lecture 
B) Discussion 
C) Demonstration 
D) Role playing

Question 9

The phases of the teaching process for staff development activities are:

Accepted Answer

A) Assessment, definition, implementation and evaluation 
B) Assessment, planning, implementation and evaluation 
C) Problem identification, problem analysis and problem evaluation 
D) Problem identification, problem diagnosis and problem evaluation 
A) Assessment, definition, implementation and evaluation 
B) Assessment, planning, implementation and evaluation 
C) Problem identification, problem analysis and problem evaluation 
D) Problem identification, problem diagnosis and problem evaluation

Question 10

How should a manager address the poor and unacceptable performance of one staff member?

Accepted Answer

A) With a participative staff meeting 
B) With immediate dismissal 
C) With suspension without pay 
D) With corrective action 
A) With a participative staff meeting 
B) With immediate dismissal 
C) With suspension without pay 
D) With corrective action

Question 11

License verification is the responsibility of:

Accepted Answer

A) Both the employee and the employer. 
B) The employee. 
C) The employer. 
D) The state where the nurse lives. 
A) Both the employee and the employer. 
B) The employee. 
C) The employer. 
D) The state where the nurse lives.

Question 12

What teaching/learning principles are used in orientation?

Accepted Answer

A) Interdisciplinary 
B) Multidisciplinary 
C) Pedagogy 
D) Andragogy 
A) Interdisciplinary 
B) Multidisciplinary 
C) Pedagogy 
D) Andragogy

Question 13

Which interview question is beneficial, legal and ethical?

Accepted Answer

A) Do you have a reliable car that will get you to work on time? 
B) Tell me about your greatest weaknesses. 
C) Does your spouse take time off from work when the children are ill? 
D) What are your religious preferences and practices? 
A) Do you have a reliable car that will get you to work on time? 
B) Tell me about your greatest weaknesses. 
C) Does your spouse take time off from work when the children are ill? 
D) What are your religious preferences and practices?

Question 14

Which of the following people do NOT need an orientation?

Accepted Answer

A) Volunteers in the coffee shop 
B) Student nurses 
C) Agency staff 
D) None. All of the above must be oriented 
A) Volunteers in the coffee shop 
B) Student nurses 
C) Agency staff 
D) None. All of the above must be oriented

Question 15

You believe that your staff are self motivated and able to accept responsibility and accountability. What kind of manager are you?

Accepted Answer

A) A " Y" manager 
B) A " X" manager 
C) An autocratic manager 
D) A democratic manager 
A) A " Y" manager 
B) A " X" manager 
C) An autocratic manager 
D) A democratic manager

Question 16

You have valid performance improvement (PI) data that supports the fact that central lines are being properly cared for in your special care areas. How would you assess RN competency in terms of the care of central lines?

Accepted Answer

A) Set up a simulation and assess each RN's competency in terms of central line care. 
B) Arrange for all staff to call you before their central line care so you can directly observe them. 
C) You can deem the RN staff as competent because your PI data indicates competency in this frequently used skill. 
D) You can deem the RN staff as competent because your PI data indicates competency in this rarely used skill. 
A) Set up a simulation and assess each RN's competency in terms of central line care. 
B) Arrange for all staff to call you before their central line care so you can directly observe them. 
C) You can deem the RN staff as competent because your PI data indicates competency in this frequently used skill. 
D) You can deem the RN staff as competent because your PI data indicates competency in this rarely used skill.

Question 17

You are the nurse manager for the medical and surgical areas of your medical center. You have been characterized by superiors as an X theory manager. What does this mean in terms of your beliefs?

Accepted Answer

A) Staff welcome empowerment 
B) Staff welcome strong leaders 
C) Staff have an inherent dislike for work 
D) Staff have an inherent belief that work is natural 
A) Staff welcome empowerment 
B) Staff welcome strong leaders 
C) Staff have an inherent dislike for work 
D) Staff have an inherent belief that work is natural

Question 18

A hospital or medical center with which accreditation best attracts, and retains, qualified nurses according to current research?

Accepted Answer

A) Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) accreditation 
B) U.S. News and World Report's Top 100 American Hospitals accreditation 
C) Premier Healthcare's Leading Benchmark Hospitals accreditation 
D) The American Nurses Credentialing Center's (ANC
C)  Magnet Hospital accreditation 
A) Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) accreditation 
B) U.S. News and World Report's Top 100 American Hospitals accreditation 
C) Premier Healthcare's Leading Benchmark Hospitals accreditation 
D) The American Nurses Credentialing Center's (ANC
C)  Magnet Hospital accreditation

Question 19

You are planning to begin a career ladder program for your department. One of the things that you must decide is how nurses will apply for upward mobility and what kinds of information is necessary for your review of the submitted applications. What information is the most important to you during this application review process?

Accepted Answer

A) Length of employment in your department 
B) Seniority and attitudes toward advancement 
C) Research and community group memberships 
D) A résumé and any special project completion 
A) Length of employment in your department 
B) Seniority and attitudes toward advancement 
C) Research and community group memberships 
D) A résumé and any special project completion

Question 20

Whose model, or theory, is beneficial to the evaluation of staff development activities?

Accepted Answer

A) Malcolm Knowles' theory 
B) Mathias Joseph's theory 
C) Kirlinger's model 
D) Kirkpatrick's model 
A) Malcolm Knowles' theory 
B) Mathias Joseph's theory 
C) Kirlinger's model 
D) Kirkpatrick's model

Which population can be legally paid less than the minimum wage?

You are the Vice President of Patient Care Services and your data indicates that medication administration errors are on the rise. What should you do?

Performance appraisal should be:

Which type of coaching is integral to professional development?

Which conflict related theory is credited to Fisher and Ury?

Major companies in the corporate world, like Motorola, Xerox and FedEx, have formalized staff development programs. These companies know, through research, that staff development activities:

Which teaching/learning strategy should be used for a psychomotor domain learning objective?

The phases of the teaching process for staff development activities are:

How should a manager address the poor and unacceptable performance of one staff member?

License verification is the responsibility of:

What teaching/learning principles are used in orientation?

Which interview question is beneficial, legal and ethical?

Which of the following people do NOT need an orientation?

You believe that your staff are self motivated and able to accept responsibility and accountability. What kind of manager are you?

You have valid performance improvement (PI) data that supports the fact that central lines are being properly cared for in your special care areas. How would you assess RN competency in terms of the care of central lines?

You are the nurse manager for the medical and surgical areas of your medical center. You have been characterized by superiors as an X theory manager. What does this mean in terms of your beliefs?

A hospital or medical center with which accreditation best attracts, and retains, qualified nurses according to current research?

Whose model, or theory, is beneficial to the evaluation of staff development activities?

Physical Care

Pyschosocial Care

Role of the Aide

Medical Assisting, NNAAP, and Pharmacological

Total Factor Productivity, Orientation, and Health Care

Finances

Performance

Strategic Management

Financial Management

Midwifery

Filters

Exam 7: HR

Which population can be legally paid less than the minimum wage?

You are the Vice President of Patient Care Services and your data indicates that medication administration errors are on the rise. What should you do?

Performance appraisal should be:

Which type of coaching is integral to professional development?

Which conflict related theory is credited to Fisher and Ury?

Major companies in the corporate world, like Motorola, Xerox and FedEx, have formalized staff development programs. These companies know, through research, that staff development activities:

Which teaching/learning strategy should be used for a psychomotor domain learning objective?

The phases of the teaching process for staff development activities are:

How should a manager address the poor and unacceptable performance of one staff member?

License verification is the responsibility of:

What teaching/learning principles are used in orientation?

Which interview question is beneficial, legal and ethical?

Which of the following people do NOT need an orientation?

You believe that your staff are self motivated and able to accept responsibility and accountability. What kind of manager are you?

You have valid performance improvement (PI) data that supports the fact that central lines are being properly cared for in your special care areas. How would you assess RN competency in terms of the care of central lines?

You are the nurse manager for the medical and surgical areas of your medical center. You have been characterized by superiors as an X theory manager. What does this mean in terms of your beliefs?

A hospital or medical center with which accreditation best attracts, and retains, qualified nurses according to current research?

Whose model, or theory, is beneficial to the evaluation of staff development activities?

Physical Care

Pyschosocial Care

Role of the Aide

Medical Assisting, NNAAP, and Pharmacological

Total Factor Productivity, Orientation, and Health Care

Finances

Performance

Strategic Management

Financial Management

Midwifery

Filters