Question 1

Which kinds of interview questions elicit the most beneficial information during the screening and selection process?

Accepted Answer

A) Personal preference questions 
B) Close ended questions 
C) Open ended questions 
D) Philosophic questions 
A) Personal preference questions 
B) Close ended questions 
C) Open ended questions 
D) Philosophic questions

Question 2

What of the following is a structured performance appraisal tool?

Accepted Answer

A) Peer review anecdotal records 
B) A forced distribution scale 
C) A Management by Objectives tool 
D) A behaviorally anchored rating scales 
A) Peer review anecdotal records 
B) A forced distribution scale 
C) A Management by Objectives tool 
D) A behaviorally anchored rating scales

Question 3

How do the American with Disabilities Act (ADA) and the ADA Amendments Act (ADAAA) differ?

Accepted Answer

A) They differ in terms of their definitions of "disability" 
B) ADA was passed in 1988 and the ADAAA was passed in 2009 
C) Unlike the ADA, the ADAAA considers transgender individuals as disabled 
D) They differ in terms of their interpretations of the definition of "disability" 
A) They differ in terms of their definitions of "disability" 
B) ADA was passed in 1988 and the ADAAA was passed in 2009 
C) Unlike the ADA, the ADAAA considers transgender individuals as disabled 
D) They differ in terms of their interpretations of the definition of "disability"

Question 4

Which fact relating to professional development is the most accurate and true?

Accepted Answer

A) Professional development is a multidisciplinary responsibility. 
B) Professional development is a personal responsibility. 
C) Professional development is an organizational responsibility. 
D) Professional development is a personal and organizational responsibility. 
A) Professional development is a multidisciplinary responsibility. 
B) Professional development is a personal responsibility. 
C) Professional development is an organizational responsibility. 
D) Professional development is a personal and organizational responsibility.

Question 5

The Equal Employment Opportunity Commission enforces prohibitions against what type of workplace discrimination based on what information?

Accepted Answer

A) A history of cigarette smoking 
B) Genetics 
C) Sexual orientation 
D) Gender identity 
A) A history of cigarette smoking 
B) Genetics 
C) Sexual orientation 
D) Gender identity

Question 6

Which law requires employers in the health care setting to provide for family integrity and economic security?

Accepted Answer

A) Family Economic Security Integrity Act (FESI) 
B) Child Care and Safety Act (CCS) 
C) The Family and Medical Leave Act (FML
A)  
D) Central Management System Act (CMS) 
A) Family Economic Security Integrity Act (FESI) 
B) Child Care and Safety Act (CCS) 
C) The Family and Medical Leave Act (FML
A)  
D) Central Management System Act (CMS)

Question 7

Which style of leadership and decision making is indicated during an emergency or severe crisis?

Accepted Answer

A) Autocratic 
B) Democratic 
C) Participative 
D) Laissez - faire 
A) Autocratic 
B) Democratic 
C) Participative 
D) Laissez - faire

Question 8

The continuous process of obtaining the qualifications, skills and experiences to advance and progress in one's career is:

Accepted Answer

A) Staff development. 
B) Professional development. 
C) Empowerment. 
D) Continuing education. 
A) Staff development. 
B) Professional development. 
C) Empowerment. 
D) Continuing education.

Question 9

Many facilities maintain ANCC status for their educational activities. ANCC contact hours can be awarded to staff who attend what kind of educational program?

Accepted Answer

A) An empowerment and leadership course 
B) American Heart Association Basic Life Support 
C) Initial orientation as a new employee 
D) Annual mandatory reviews on infection control 
A) An empowerment and leadership course 
B) American Heart Association Basic Life Support 
C) Initial orientation as a new employee 
D) Annual mandatory reviews on infection control

Question 10

A successful interviewer observes and assesses which of the following?

Accepted Answer

A) The quality and price range of the person's attire 
B) Behaviors and the substance of the person's responses to questions 
C) Only the substance of the person's responses to questions 
D) Social status and esthetic competency 
A) The quality and price range of the person's attire 
B) Behaviors and the substance of the person's responses to questions 
C) Only the substance of the person's responses to questions 
D) Social status and esthetic competency

Question 11

What are the phases of group process?

Accepted Answer

A) Problem identification, analysis and synthesis 
B) Problem identification, analysis and resolution 
C) Forming, storming, challenging and performing 
D) Forming, storming, norming and performing 
A) Problem identification, analysis and synthesis 
B) Problem identification, analysis and resolution 
C) Forming, storming, challenging and performing 
D) Forming, storming, norming and performing

Question 12

The stages of the problem solving process in correct sequence are:

Accepted Answer

A) Problem definition, benchmark review, data analysis, gathering data, generating possible solutions, selecting the best possible solution, implementing the solution and evaluating the result of the implemented. 
B) Problem definition, benchmark review, data analysis, gathering data, generating possible solutions, selecting the best possible solution, implementing the solution and evaluating the result of the implemented solution. 
C) Problem definition, data analysis, gathering data, generating possible solutions, selecting the best possible solution, implementing the solution and evaluating the result of the implemented solution. 
D) Problem definition, gathering data, data analysis, generating possible solutions, selecting the best possible solution, implementing the solution and evaluating the result of the implemented solution. 
A) Problem definition, benchmark review, data analysis, gathering data, generating possible solutions, selecting the best possible solution, implementing the solution and evaluating the result of the implemented. 
B) Problem definition, benchmark review, data analysis, gathering data, generating possible solutions, selecting the best possible solution, implementing the solution and evaluating the result of the implemented solution. 
C) Problem definition, data analysis, gathering data, generating possible solutions, selecting the best possible solution, implementing the solution and evaluating the result of the implemented solution. 
D) Problem definition, gathering data, data analysis, generating possible solutions, selecting the best possible solution, implementing the solution and evaluating the result of the implemented solution.

Question 13

Staff development programs are best evaluated with which type(s) of evaluation?

Accepted Answer

A) Longitudinal evaluation 
B) Formative evaluation 
C) Summative evaluation 
D) Longitudinal, formative and summative evaluations 
A) Longitudinal evaluation 
B) Formative evaluation 
C) Summative evaluation 
D) Longitudinal, formative and summative evaluations

Question 14

Which professional development strategy is best defined as an ongoing relationship with a particular person who is more knowledgeable than yourself to develop your whole person?

Accepted Answer

A) Preceptorship 
B) Mentorship 
C) Community networks 
D) ANCC certification 
A) Preceptorship 
B) Mentorship 
C) Community networks 
D) ANCC certification

Question 15

Which of David McClelland's motivational needs is most similar to Maslow's need for love and belonging?

Accepted Answer

A) Need for affiliation 
B) Need for power 
C) Need for success 
D) Need for financial security 
A) Need for affiliation 
B) Need for power 
C) Need for success 
D) Need for financial security

Question 16

What emotion arises when a group or individual perceives that their values, beliefs, goals and priorities are blocked?

Accepted Answer

A) Anger 
B) Apathy 
C) Resignation 
D) Frustration 
A) Anger 
B) Apathy 
C) Resignation 
D) Frustration

Question 17

The best method(s) to teach a cognitive skills during orientation is (are) using:

Accepted Answer

A) Independent reading material and a lecture. 
B) A video tape showing the use of defibrillator. 
C) Discussions and demonstrations. 
D) A computer program that tests CPR knowledge and skills. 
A) Independent reading material and a lecture. 
B) A video tape showing the use of defibrillator. 
C) Discussions and demonstrations. 
D) A computer program that tests CPR knowledge and skills.

Question 18

One of your staff nurses has conducted research regarding the outcomes of patient education in terms of diabetic patient compliance. What kind of award would be appropriate for this staff nurse?

Accepted Answer

A) A periodic award 
B) A special award 
C) A longevity award 
D) A periodic/special award combination of 
A) A periodic award 
B) A special award 
C) A longevity award 
D) A periodic/special award combination of

Question 19

The domains of learning that are utilized during orientation include the:

Accepted Answer

A) Organizational, departmental and job specific domains. 
B) Equipment, soft skills and technical specific domains. 
C) Psychomotor, affective and cognitive domains. 
D) Assessment, planning, implementation and evaluation domains. 
A) Organizational, departmental and job specific domains. 
B) Equipment, soft skills and technical specific domains. 
C) Psychomotor, affective and cognitive domains. 
D) Assessment, planning, implementation and evaluation domains.

Question 20

Which phase of group development is characterized with autonomy, competency and high levels of motivation?

Accepted Answer

A) Forming 
B) Norming 
C) Peaking 
D) Performing 
A) Forming 
B) Norming 
C) Peaking 
D) Performing

Which kinds of interview questions elicit the most beneficial information during the screening and selection process?

What of the following is a structured performance appraisal tool?

How do the American with Disabilities Act (ADA) and the ADA Amendments Act (ADAAA) differ?

Which fact relating to professional development is the most accurate and true?

The Equal Employment Opportunity Commission enforces prohibitions against what type of workplace discrimination based on what information?

Which law requires employers in the health care setting to provide for family integrity and economic security?

Which style of leadership and decision making is indicated during an emergency or severe crisis?

The continuous process of obtaining the qualifications, skills and experiences to advance and progress in one's career is:

Many facilities maintain ANCC status for their educational activities. ANCC contact hours can be awarded to staff who attend what kind of educational program?

A successful interviewer observes and assesses which of the following?

What are the phases of group process?

The stages of the problem solving process in correct sequence are:

Staff development programs are best evaluated with which type(s) of evaluation?

Which professional development strategy is best defined as an ongoing relationship with a particular person who is more knowledgeable than yourself to develop your whole person?

Which of David McClelland's motivational needs is most similar to Maslow's need for love and belonging?

What emotion arises when a group or individual perceives that their values, beliefs, goals and priorities are blocked?

The best method(s) to teach a cognitive skills during orientation is (are) using:

One of your staff nurses has conducted research regarding the outcomes of patient education in terms of diabetic patient compliance. What kind of award would be appropriate for this staff nurse?

The domains of learning that are utilized during orientation include the:

Which phase of group development is characterized with autonomy, competency and high levels of motivation?

Physical Care

Pyschosocial Care

Role of the Aide

Medical Assisting, NNAAP, and Pharmacological

Total Factor Productivity, Orientation, and Health Care

Finances

Performance

Strategic Management

Financial Management

Midwifery

Filters

Exam 7: HR

Which kinds of interview questions elicit the most beneficial information during the screening and selection process?

What of the following is a structured performance appraisal tool?

How do the American with Disabilities Act (ADA) and the ADA Amendments Act (ADAAA) differ?

Which fact relating to professional development is the most accurate and true?

The Equal Employment Opportunity Commission enforces prohibitions against what type of workplace discrimination based on what information?

Which law requires employers in the health care setting to provide for family integrity and economic security?

Which style of leadership and decision making is indicated during an emergency or severe crisis?

The continuous process of obtaining the qualifications, skills and experiences to advance and progress in one's career is:

Many facilities maintain ANCC status for their educational activities. ANCC contact hours can be awarded to staff who attend what kind of educational program?

A successful interviewer observes and assesses which of the following?

What are the phases of group process?

The stages of the problem solving process in correct sequence are:

Staff development programs are best evaluated with which type(s) of evaluation?

Which professional development strategy is best defined as an ongoing relationship with a particular person who is more knowledgeable than yourself to develop your whole person?

Which of David McClelland's motivational needs is most similar to Maslow's need for love and belonging?

What emotion arises when a group or individual perceives that their values, beliefs, goals and priorities are blocked?

The best method(s) to teach a cognitive skills during orientation is (are) using:

One of your staff nurses has conducted research regarding the outcomes of patient education in terms of diabetic patient compliance. What kind of award would be appropriate for this staff nurse?

The domains of learning that are utilized during orientation include the:

Which phase of group development is characterized with autonomy, competency and high levels of motivation?

Physical Care

Pyschosocial Care

Role of the Aide

Medical Assisting, NNAAP, and Pharmacological

Total Factor Productivity, Orientation, and Health Care

Finances

Performance

Strategic Management

Financial Management

Midwifery

Filters