Question 1

Preceptorships:

Accepted Answer

A) Are best suited for experienced nurses only. 
B) Are highly effective for new graduate nurses. 
C) Are not acceptable in critical care areas. 
D) Have little effect on competency and retention. 
A) Are best suited for experienced nurses only. 
B) Are highly effective for new graduate nurses. 
C) Are not acceptable in critical care areas. 
D) Have little effect on competency and retention.

Question 2

The general, or organization wide, portion of the orientation should cover what content and competency assessment?

Accepted Answer

A) A tour of the intensive care areas 
B) The correct performance of CPR 
C) The proper use of a fire extinguisher 
D) All performance improvement studies 
A) A tour of the intensive care areas 
B) The correct performance of CPR 
C) The proper use of a fire extinguisher 
D) All performance improvement studies

Question 3

Your state maintains a license verification system that the public can view online. Among other things that can be seen online is a history of any professional disciplinary action. When you are deciding on whether or not to hire a nurse, you go to the website and see that the candidate has a history of disciplinary actions, all of which have been resolved by the state and the nurse. You should:

Accepted Answer

A) Not take these disciplinary actions into consideration because they have been resolved. 
B) Not take these disciplinary actions into consideration because it is illegal to do so. 
C) Take these disciplinary actions into consideration because they are pertinent and important. 
D) Take these disciplinary actions into consideration because it is legal to do so. 
A) Not take these disciplinary actions into consideration because they have been resolved. 
B) Not take these disciplinary actions into consideration because it is illegal to do so. 
C) Take these disciplinary actions into consideration because they are pertinent and important. 
D) Take these disciplinary actions into consideration because it is legal to do so.

Question 4

Which of the following is a valid professional development activity?

Accepted Answer

A) Personal reflection 
B) Learning about a new piece of equipment 
C) Orientation to emergency patient care 
D) A review of AHA CPR procedures 
A) Personal reflection 
B) Learning about a new piece of equipment 
C) Orientation to emergency patient care 
D) A review of AHA CPR procedures

Question 5

The Occupational Safety and Health Act of 1970 requires the protection of which group of workers?

Accepted Answer

A) All workers including those who work for the federal government 
B) Workers in foreign nations where the U.S. has troops 
C) All workers including those who are self employed 
D) Workers in Puerto Rico 
A) All workers including those who work for the federal government 
B) Workers in foreign nations where the U.S. has troops 
C) All workers including those who are self employed 
D) Workers in Puerto Rico

Question 6

You will be having a performance management session with a high performing member of your staff. What skill should you use during this session?

Accepted Answer

A) Behavior management 
B) Reprimand 
C) Unilateral communication 
D) Coaching 
A) Behavior management 
B) Reprimand 
C) Unilateral communication 
D) Coaching

Question 7

Employers are not legally required to pay overtime pay to what employee, according to the Fair Labor Standards Act of 1938?

Accepted Answer

A) The Chief Financial Officer (CFO) in a health care facility 
B) Part time health care ancillary staff, such as lab techs 
C) Hospital employees who elect to work a 14, rather than a 7 day, workweek 
D) A registered nurse who intermittently performs the role of "charge nurse" 
A) The Chief Financial Officer (CFO) in a health care facility 
B) Part time health care ancillary staff, such as lab techs 
C) Hospital employees who elect to work a 14, rather than a 7 day, workweek 
D) A registered nurse who intermittently performs the role of "charge nurse"

Question 8

Which type of staff development teaching methodology is most useful to the proficient nurse?

Accepted Answer

A) Lecture and discussion 
B) ICU equipment use demonstrations 
C) A one on one discussion with the manager 
D) Complex clinical case studies 
A) Lecture and discussion 
B) ICU equipment use demonstrations 
C) A one on one discussion with the manager 
D) Complex clinical case studies

Question 9

Which performance competency is considered one that is low frequency and high risk in the neonatal and delivery areas?

Accepted Answer

A) Daily testing of the infant abduction alarm system 
B) Responses to an external disaster 
C) The correct procedure for Apgar scoring 
D) Suctioning the neonate 
A) Daily testing of the infant abduction alarm system 
B) Responses to an external disaster 
C) The correct procedure for Apgar scoring 
D) Suctioning the neonate

Question 10

Which criteria reflects the highest level of personal development?

Accepted Answer

A) The nurse actively collaborates with patients and families. 
B) The nurse participates in the Nursing Safety Committee. 
C) The nurse participates in the medical center's Safety Committee. 
D) The nurse initiates the formation of a falls prevention work group. 
A) The nurse actively collaborates with patients and families. 
B) The nurse participates in the Nursing Safety Committee. 
C) The nurse participates in the medical center's Safety Committee. 
D) The nurse initiates the formation of a falls prevention work group.

Question 11

What statement about performance appraisal is accurate in healthcare environments?

Accepted Answer

A) Performance appraisal is typically informal and consisting of subjective comments about an individual's attitudes. 
B) Performance appraisal is typically formal and consisting of subjective, narrative comments about an individual's attitudes. 
C) It can be formal or informal and it should be done on a continuous basis. 
D) It is a formal, systematic process that should be done on an annual basis. 
A) Performance appraisal is typically informal and consisting of subjective comments about an individual's attitudes. 
B) Performance appraisal is typically formal and consisting of subjective, narrative comments about an individual's attitudes. 
C) It can be formal or informal and it should be done on a continuous basis. 
D) It is a formal, systematic process that should be done on an annual basis.

Question 12

Who is NOT entitled to the benefits of the Family and Medical Leave Act (FMLA)?

Accepted Answer

A) A private sector employee in a small business with less than 100 employees 
B) A private sector employee in a small business with less than 50 employees 
C) A public sector employee of a state or local government of less than 100 employees 
D) A state public sector employee where some personnel function as supervisors 
A) A private sector employee in a small business with less than 100 employees 
B) A private sector employee in a small business with less than 50 employees 
C) A public sector employee of a state or local government of less than 100 employees 
D) A state public sector employee where some personnel function as supervisors

Question 13

Which is a disadvantage of democratic leadership?

Accepted Answer

A) It is often filled with conflict. 
B) It leads to indecision. 
C) It is often not beneficial. 
D) It is time consuming. 
A) It is often filled with conflict. 
B) It leads to indecision. 
C) It is often not beneficial. 
D) It is time consuming.

Question 14

Which of the following statements about conflict is true?

Accepted Answer

A) Conflict is a detrimental occurrence that should be avoided. 
B) Conflicts occur as the result of intrapersonal forces, 
C) Conflicts can always be resolved with appropriate strategies. 
D) Change is always accompanied with conflict. 
A) Conflict is a detrimental occurrence that should be avoided. 
B) Conflicts occur as the result of intrapersonal forces, 
C) Conflicts can always be resolved with appropriate strategies. 
D) Change is always accompanied with conflict.

Question 15

Which communication pitfall is best described as one that places a value, like good or bad, on group member's thoughts or beliefs?

Accepted Answer

A) Patronizing 
B) False reassurance 
C) Judging 
D) Offensing 
A) Patronizing 
B) False reassurance 
C) Judging 
D) Offensing

Question 16

The most effective and accurate way to evaluate an orientation is to analyze data that is obtained:

Accepted Answer

A) From orientee feedback relating to the content, manner of presentation and satisfaction. 
B) By comparing the structure of the orientation to established JCAHO standards. 
C) By comparing the orientation processes to established JCAHO standards. 
D) By measuring the outcomes of the orientation in terms of competency and retained competency. 
A) From orientee feedback relating to the content, manner of presentation and satisfaction. 
B) By comparing the structure of the orientation to established JCAHO standards. 
C) By comparing the orientation processes to established JCAHO standards. 
D) By measuring the outcomes of the orientation in terms of competency and retained competency.

Question 17

Group health insurance plans can adjust individual premiums, or contributions, under what circumstances?

Accepted Answer

A) Genetic information 
B) An employee's refusal to have genetic testing 
C) An employee's sexual preference 
D) An employee's request for family coverage 
A) Genetic information 
B) An employee's refusal to have genetic testing 
C) An employee's sexual preference 
D) An employee's request for family coverage

Question 18

What force impacts upon the conceptualization phase of the conflict process?

Accepted Answer

A) Blocked goals 
B) Lack of clarity about differences 
C) Degrees of frustration 
D) Organizational interference 
A) Blocked goals 
B) Lack of clarity about differences 
C) Degrees of frustration 
D) Organizational interference

Question 19

Your hospital's aggregated performance improvement data over time indicates that patient satisfaction levels show a pattern of decreasing. What should you do as the nursing manager in terms of staff development?

Accepted Answer

A) You should immediately plan a staff development activity for all of the nursing staff because the nursing department is the only department that impacts on patient satisfaction levels. 
B) Collaboratively analyze this data with other departments and collectively plan corrective action, such as a multidisciplinary staff development course that aims to increase patient satisfaction levels. 
C) Analyze this data, determine which staff are negatively impacting patient satisfaction and initiate corrective, disciplinary actions with these staff members 
D) Analyze this data, generate a corrective action plan and initiate corrective, disciplinary actions with the staff members who are negatively impacting patient satisfaction 
A) You should immediately plan a staff development activity for all of the nursing staff because the nursing department is the only department that impacts on patient satisfaction levels. 
B) Collaboratively analyze this data with other departments and collectively plan corrective action, such as a multidisciplinary staff development course that aims to increase patient satisfaction levels. 
C) Analyze this data, determine which staff are negatively impacting patient satisfaction and initiate corrective, disciplinary actions with these staff members 
D) Analyze this data, generate a corrective action plan and initiate corrective, disciplinary actions with the staff members who are negatively impacting patient satisfaction

Question 20

You are interviewing a registered nurse to manage the ICU within your department. The registered nurse asks a lot of questions during the interview. These questions revolve around the medical center's philosophy, staffing and performance improvement activities. How should these questions, and this questioning, affect your selection of this registered nurse?

Accepted Answer

A) These questions and this questioning should be considered desirable traits. 
B) These questions and this questioning are not considered desirable traits. 
C) These questions and this questioning are disruptive to the interview process. 
D) These questions and this questioning are close ended and not helpful to you. 
A) These questions and this questioning should be considered desirable traits. 
B) These questions and this questioning are not considered desirable traits. 
C) These questions and this questioning are disruptive to the interview process. 
D) These questions and this questioning are close ended and not helpful to you.

Preceptorships:

The general, or organization wide, portion of the orientation should cover what content and competency assessment?

Which of the following is a valid professional development activity?

The Occupational Safety and Health Act of 1970 requires the protection of which group of workers?

You will be having a performance management session with a high performing member of your staff. What skill should you use during this session?

Employers are not legally required to pay overtime pay to what employee, according to the Fair Labor Standards Act of 1938?

Which type of staff development teaching methodology is most useful to the proficient nurse?

Which performance competency is considered one that is low frequency and high risk in the neonatal and delivery areas?

Which criteria reflects the highest level of personal development?

What statement about performance appraisal is accurate in healthcare environments?

Who is NOT entitled to the benefits of the Family and Medical Leave Act (FMLA)?

Which is a disadvantage of democratic leadership?

Which of the following statements about conflict is true?

Which communication pitfall is best described as one that places a value, like good or bad, on group member's thoughts or beliefs?

The most effective and accurate way to evaluate an orientation is to analyze data that is obtained:

Group health insurance plans can adjust individual premiums, or contributions, under what circumstances?

What force impacts upon the conceptualization phase of the conflict process?

Your hospital's aggregated performance improvement data over time indicates that patient satisfaction levels show a pattern of decreasing. What should you do as the nursing manager in terms of staff development?

Physical Care

Pyschosocial Care

Role of the Aide

Medical Assisting, NNAAP, and Pharmacological

Total Factor Productivity, Orientation, and Health Care

Finances

Performance

Strategic Management

Financial Management

Midwifery

Filters

Exam 7: HR

Preceptorships:

The general, or organization wide, portion of the orientation should cover what content and competency assessment?

Which of the following is a valid professional development activity?

The Occupational Safety and Health Act of 1970 requires the protection of which group of workers?

You will be having a performance management session with a high performing member of your staff. What skill should you use during this session?

Employers are not legally required to pay overtime pay to what employee, according to the Fair Labor Standards Act of 1938?

Which type of staff development teaching methodology is most useful to the proficient nurse?

Which performance competency is considered one that is low frequency and high risk in the neonatal and delivery areas?

Which criteria reflects the highest level of personal development?

What statement about performance appraisal is accurate in healthcare environments?

Who is NOT entitled to the benefits of the Family and Medical Leave Act (FMLA)?

Which is a disadvantage of democratic leadership?

Which of the following statements about conflict is true?

Which communication pitfall is best described as one that places a value, like good or bad, on group member's thoughts or beliefs?

The most effective and accurate way to evaluate an orientation is to analyze data that is obtained:

Group health insurance plans can adjust individual premiums, or contributions, under what circumstances?

What force impacts upon the conceptualization phase of the conflict process?

Your hospital's aggregated performance improvement data over time indicates that patient satisfaction levels show a pattern of decreasing. What should you do as the nursing manager in terms of staff development?

Physical Care

Pyschosocial Care

Role of the Aide

Medical Assisting, NNAAP, and Pharmacological

Total Factor Productivity, Orientation, and Health Care

Finances

Performance

Strategic Management

Financial Management

Midwifery

Filters