Exam 15: Organizational Change and Development

Which of the following would generally be a measure of last resort for managers?

When one expects resistance from a powerful group, the following is the most effec-tive approach for dealing with resistance:

Stace and Stace and Dunphy recognized the following sequence of actions in orga-nizational change:

Which of the following is not one of Kotter's eight stages in his model of a change process?

Over-determination refers to a source of resistance at the:

Organizational development is identified as:

Compromise is a possible drawback of the following approach for controlling resis-tance to change:

Which of the following is not a stage in an appreciative inquiry?

It was described that organizational change interventions can take place at the levels of:

Which of the following is true?

The method that raises organizational members' awareness of their own behaviour and that of others is called:

Drivers of change can bring about deep fundamental changes that affect societies, economies, and organizations to a great extent, such as:

Unfreezing, changing, and refreezing are the steps in:

Which one of the following does not relate to resistance to change?

When there is a lack of structure coupled with entrepreneurial endeavour and a climate of innovation, an organization can be described as being in its:

When the growth of the firm accelerates, and change is a feature of life, an organiza-tion can be described as being in its:

In the context of the individual's reaction to change, which of the following describes (in the correct sequence) the steps of the cycle of coping?

When the emphasis switches from risk-taking to underlining the importance of stability, an organization can be described as being in its:

Which of the following is not a source of resistance at the organizational level?

Which model or approach sees change as driven from the bottom up rather than from the top down?