Question 1

Which of the following is not one of Pace's crucial roles for the proper functioning of the communication network and the organization as a whole?

Accepted Answer

A) Isolate 
B) Integrator 
C) Isolated dyad 
D) Liaison 
A) Isolate 
B) Integrator 
C) Isolated dyad 
D) Liaison B

Question 2

A bruised ego, rumour, and selectivity can all:

Accepted Answer

A) Facilitate communication 
B) Be described as negative organizational forces 
C) Hinder effective communication 
D) Be described as parts of the informal organization 
A) Facilitate communication 
B) Be described as negative organizational forces 
C) Hinder effective communication 
D) Be described as parts of the informal organization C

Question 3

E-mail communication may not be appropriate for:

Accepted Answer

A) Instant communication 
B) Venting emotional issues 
C) Teamwork communication 
D) Work-related communication 
A) Instant communication 
B) Venting emotional issues 
C) Teamwork communication 
D) Work-related communication B

Question 4

Noise below 16 Hz is normally described as:

Accepted Answer

A) Ultrasound 
B) Subsound 
C) Intermittent noise 
D) Infrasound 
A) Ultrasound 
B) Subsound 
C) Intermittent noise 
D) Infrasound

Question 5

Which of the following was identified as a factor associated with the effectiveness of communication?

Accepted Answer

A) Backing words by action 
B) Encouragement to come forward with bad news 
C) Awareness of the need to be vigilant 
D) All of these 
A) Backing words by action 
B) Encouragement to come forward with bad news 
C) Awareness of the need to be vigilant 
D) All of these

Question 6

Empathizing, intensive concentration, and taking responsibility for getting the full picture are all elements of:

Accepted Answer

A) Team briefing 
B) Storytelling 
C) Active listening 
D) Feedback sessions 
A) Team briefing 
B) Storytelling 
C) Active listening 
D) Feedback sessions

Question 7

People place a shorter distance between each other:

Accepted Answer

A) When their relationship is intimate 
B) Dependent on their culture 
C) When their relationship is casual 
D) When they have a positive attitude towards each other 
A) When their relationship is intimate 
B) Dependent on their culture 
C) When their relationship is casual 
D) When they have a positive attitude towards each other

Question 8

With respect to stereotypes and stereotyping, what is true?

Accepted Answer

A) Stereotypes can operate emotionally often below the level of conscious awareness 
B) Stereotyping has both positive and negative dimensions 
C) Too much reliance on stereotypes that lead to ignoring critical information about the individual can result in biased perception 
D) All of these 
A) Stereotypes can operate emotionally often below the level of conscious awareness 
B) Stereotyping has both positive and negative dimensions 
C) Too much reliance on stereotypes that lead to ignoring critical information about the individual can result in biased perception 
D) All of these

Question 9

An important external factor determining what we pay attention to when perceiv-ing is:

Accepted Answer

A) Contrast 
B) Meaningfulness 
C) Intensity 
D) Repetition 
A) Contrast 
B) Meaningfulness 
C) Intensity 
D) Repetition

Question 10

Nonverbal communication can be a difficult subject to study due to the fact that it can be:

Accepted Answer

A) Unintentional, conscious, and culturally dependent 
B) Intentional, conscious, and idiosyncratic 
C) Unintentional, unconscious, and idiosyncratic 
D) Intentional, unconscious, and culturally dependent 
A) Unintentional, conscious, and culturally dependent 
B) Intentional, conscious, and idiosyncratic 
C) Unintentional, unconscious, and idiosyncratic 
D) Intentional, unconscious, and culturally dependent

Question 11

Which of the statements below is true?

Accepted Answer

A) The grapevine provides groups with a feeling of security and belonging 
B) The grapevine can function as a feedback mechanism for managers 
C) The grapevine is an emotional safety valve for the release of frustration when anger cannot be directed at an authority figure 
D) All of these 
A) The grapevine provides groups with a feeling of security and belonging 
B) The grapevine can function as a feedback mechanism for managers 
C) The grapevine is an emotional safety valve for the release of frustration when anger cannot be directed at an authority figure 
D) All of these

Question 12

The FIDO principle states that learning through communication is enhanced by:

Accepted Answer

A) Fit, identification, derivation, observation 
B) Force, intensity, depth, and observation 
C) Frequency, intention, duration, over again 
D) Frequency, intensity, duration, over again 
A) Fit, identification, derivation, observation 
B) Force, intensity, depth, and observation 
C) Frequency, intention, duration, over again 
D) Frequency, intensity, duration, over again

Question 13

Which of the following statements is true of the cones of the eye?

Accepted Answer

A) The cones help with tunnel vision 
B) The cones are the receptors used in dim light (night) vision 
C) The cones are responsible for colour vision 
D) The cones, taken together, absorb light best in the ultraviolet part of the spectrum 
A) The cones help with tunnel vision 
B) The cones are the receptors used in dim light (night) vision 
C) The cones are responsible for colour vision 
D) The cones, taken together, absorb light best in the ultraviolet part of the spectrum

Question 14

The tendency to see a curved line as continuing on a curved path, and a straight line as continuing on a straight path, illustrates the perceptual organizing prin-ciple of:

Accepted Answer

A) Curvature constancy 
B) Continuation 
C) Closure 
D) Line constancy 
A) Curvature constancy 
B) Continuation 
C) Closure 
D) Line constancy

Question 15

A person's readiness to respond to some stimuli but not to others is known as:

Accepted Answer

A) Attentive grouping 
B) Externalized perception 
C) Attentive expectancy 
D) Preparatory set 
A) Attentive grouping 
B) Externalized perception 
C) Attentive expectancy 
D) Preparatory set

Question 16

The "grapevine" is:

Accepted Answer

A) The informal organizational communication network 
B) The formal organizational communication network 
C) The network through which negative organizational information is communicated 
D) Both the informal and formal organizational network 
A) The informal organizational communication network 
B) The formal organizational communication network 
C) The network through which negative organizational information is communicated 
D) Both the informal and formal organizational network

Question 17

Expression in the eyes, dress, and attentiveness are all manifestations of:

Accepted Answer

A) Concentration 
B) Personality 
C) Nonverbal communication 
D) Appropriate communication 
A) Concentration 
B) Personality 
C) Nonverbal communication 
D) Appropriate communication

Question 18

Which of the descriptions below is the best reflection of social media in a business context?

Accepted Answer

A) A medium of communication increasingly used by businesses 
B) A medium for marketing messages 
C) A communications network that links employees, management, customers, and competitors in new ways 
D) All of these 
A) A medium of communication increasingly used by businesses 
B) A medium for marketing messages 
C) A communications network that links employees, management, customers, and competitors in new ways 
D) All of these

Question 19

The skin has receptors for the four different senses of:

Accepted Answer

A) Texture, cold, pain, and touch 
B) Warmth, texture, pain, and touch 
C) Warmth, cold, pain, and touch 
D) Warmth, cold, pain, and texture 
A) Texture, cold, pain, and touch 
B) Warmth, texture, pain, and touch 
C) Warmth, cold, pain, and touch 
D) Warmth, cold, pain, and texture

Question 20

Advantages of communicating with the spoken word are:

Accepted Answer

A) Direct feedback, ability to answer questions, and provision of extra information for clarification 
B) Face-to-face contact, ability to answer questions, and provision of extra information for clarification 
C) Direct feedback, face-to-face contact, and provision of extra information for clarification 
D) Direct feedback, a written record of the dialogue, and face-to-face contact 
A) Direct feedback, ability to answer questions, and provision of extra information for clarification 
B) Face-to-face contact, ability to answer questions, and provision of extra information for clarification 
C) Direct feedback, face-to-face contact, and provision of extra information for clarification 
D) Direct feedback, a written record of the dialogue, and face-to-face contact

Which of the following is not one of Pace's crucial roles for the proper functioning of the communication network and the organization as a whole?

A bruised ego, rumour, and selectivity can all:

E-mail communication may not be appropriate for:

Noise below 16 Hz is normally described as:

Which of the following was identified as a factor associated with the effectiveness of communication?

Empathizing, intensive concentration, and taking responsibility for getting the full picture are all elements of:

People place a shorter distance between each other:

With respect to stereotypes and stereotyping, what is true?

An important external factor determining what we pay attention to when perceiv-ing is:

Nonverbal communication can be a difficult subject to study due to the fact that it can be:

Which of the statements below is true?

The FIDO principle states that learning through communication is enhanced by:

Which of the following statements is true of the cones of the eye?

The tendency to see a curved line as continuing on a curved path, and a straight line as continuing on a straight path, illustrates the perceptual organizing prin-ciple of:

A person's readiness to respond to some stimuli but not to others is known as:

The "grapevine" is:

Expression in the eyes, dress, and attentiveness are all manifestations of:

Which of the descriptions below is the best reflection of social media in a business context?

The skin has receptors for the four different senses of:

Advantages of communicating with the spoken word are:

Historical Influences and Research Methodology

Personality and Intelligence

Psychological Testing, Selection, and Appraisal

Motivation, Job Design, and Extrinsic Rewards

Learning, Memory, and Training

Individual Decision Making and Creativity

Attitudes, Values, Job Satisfaction, and Commitment

Groups

Team Building

Leadership and Management Style

Power, Politics, and Conflict

Organizational Structure and Design

Organizational Culture

Organizational Change and Development

Health and Work: Stress

Filters

Exam 5: Perception and Communication

Which of the following is not one of Pace's crucial roles for the proper functioning of the communication network and the organization as a whole?

A bruised ego, rumour, and selectivity can all:

E-mail communication may not be appropriate for:

Noise below 16 Hz is normally described as:

Which of the following was identified as a factor associated with the effectiveness of communication?

Empathizing, intensive concentration, and taking responsibility for getting the full picture are all elements of:

People place a shorter distance between each other:

With respect to stereotypes and stereotyping, what is true?

An important external factor determining what we pay attention to when perceiv-ing is:

Nonverbal communication can be a difficult subject to study due to the fact that it can be:

Which of the statements below is true?

The FIDO principle states that learning through communication is enhanced by:

Which of the following statements is true of the cones of the eye?

The tendency to see a curved line as continuing on a curved path, and a straight line as continuing on a straight path, illustrates the perceptual organizing prin-ciple of:

A person's readiness to respond to some stimuli but not to others is known as:

The "grapevine" is:

Expression in the eyes, dress, and attentiveness are all manifestations of:

Which of the descriptions below is the best reflection of social media in a business context?

The skin has receptors for the four different senses of:

Advantages of communicating with the spoken word are:

Historical Influences and Research Methodology

Personality and Intelligence

Psychological Testing, Selection, and Appraisal

Motivation, Job Design, and Extrinsic Rewards

Learning, Memory, and Training

Individual Decision Making and Creativity

Attitudes, Values, Job Satisfaction, and Commitment

Groups

Team Building

Leadership and Management Style

Power, Politics, and Conflict

Organizational Structure and Design

Organizational Culture

Organizational Change and Development

Health and Work: Stress

Filters