Exam 11: Human Error

You have been hired by your university to work in the environmental safety department for the summer because of your human factors knowledge. Your knowledge should be extremely useful in remodeling, renovating, and designing new spaces on campus. A couple of the projects you will evaluate will be the parking lots and the food service working environments. First, discuss how you would design the parking lots to increase safety and to reduce accidents. Next, describe three (3) potential accidents that food service personnel could experience. Finally, discuss how you could reduce or eliminate these accidents. That is, how could you reduce human error?

Describe what an error of omission is.

Your zoo has hired you as a consultant to make this zoo the best. (Okay, the second best. We all know the San Diego Zoo is the BEST!) In order to be one of the best, it is necessary that the zoo is accessible and safe for all. Some individuals have tripped on uneven sidewalks, others have been bitten by some animals. Describe how this is human error and what type of error it is. Be sure to justify your answers! Then, discuss how you could reduce errors through redesign and the use of warnings.

A warning indicates that there is high voltage. This information is the

Expertise level, sleep deprivation, and stress are all examples of

Describe how GEMS explains the different types of processing individuals use.